GOLD2024

Volunteer Fairfax

aka Volunteer Fairfax   |   Fairfax, VA   |  www.volunteerfairfax.org

Mission

Since 1974, Volunteer Fairfax has been the regional leader to amplify community impact through volunteerism. Our mission is to lead, connect, and mobilize people and resources to build capacity for stronger communities. We work with 650+ nonprofits and agencies that offer residents the flexibility to serve in ways that suit their lifestyles, skills, and passions. We engage thousands of volunteers annually to perform a wide array of activities ranging from supporting the social service agencies that feed, clothe, and house those who are living in poverty, to assisting during times of emergency. Working with the Fairfax County government and other stakeholders, we intentionally consider Inclusion, Equity, and Diversity (IED+) in the delivery of community programs and services.

Ruling year info

1975

Chief Executive Officer

Ms. Jennifer Williamson

Main address

12015 Route 50 Suite 225

Fairfax, VA 22033 USA

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Formerly known as

Voluntary Action Center of Fairfax County (VAC)

EIN

23-7370759

NTEE code info

Voluntarism Promotion (T40)

Philanthropy / Charity / Voluntarism Promotion (General) (T50)

Management & Technical Assistance (S02)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Volunteer Fairfax recognizes the critical role nonprofit organizations play in addressing the urgent needs of the most vulnerable members of our community, as well as their role in enhancing community life through culture, nature, and education. We also recognize the important role of volunteers in this process. According to the Points of Light Foundation, nearly 60% of the nonprofit workforce is comprised of volunteers. For 45 years, Volunteer Fairfax has been the regional leader to amplify community impact through volunteerism. Our mission is to lead, connect, and mobilize people and resources to build capacity for stronger communities. We are also Fairfax County’s designated lead agency for volunteer management in the event of emergency or disaster. In the past five years alone, more than 95,000 Volunteer Fairfax volunteers contributed 314,770 service hours at a value of over $8.1M to the people and communities of Fairfax County and the Northern Virginia region.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Volunteers for Change (VFC)

Celebrating its 28th anniversary, VFC provides flexible, meaningful volunteer opportunities for those looking for a short-term commitment. On average there are over 60 evening and weekend opportunities that are posted on the Volunteer Fairfax web portal. While many people don’t have the capacity or desire to volunteer regularly, other individuals give hundreds of hours over many years. Prior to the pandemic, over 600 unduplicated volunteers gave thousands of hours annually to local nonprofits. However, with the outbreak of COVID-19 the program was idled and it is not yet fully back online.

Population(s) Served
Adults

Established in 1994, ACS assists court- and attorney-referred clients in minimizing fines or jail sentences by volunteering. The experience for ACS clients can be life-changing, allowing them to avoid incarceration and give back to their community. One client wrote a heart-felt thank you to the ACS Program Manager, saying that “Your wisdom and professionalism got me through the roughest time, and I am filled with gratitude.” In FY22, 91 clients completed 2,867 service hours for 41 nonprofits and agencies.

Population(s) Served
Adults

Managed by Volunteer Fairfax since 2013, RSVP is a program of AmeriCorps Senior. RSVP matches those over 55 with nonprofit programs that need their experience and skills. RSVP volunteers focus on Healthy Futures (food collection and distribution), Aging in Place (companionship, meal provision, and transportation), Economic Opportunity (financial literacy), and tutoring (K-12 Success). In FY22, 111 RSVP volunteers contributed 4,780 hours to 32 local agencies.

Population(s) Served
Seniors

This program offers free basic to advanced training to teach nonprofits how to make the best use of their volunteers and provide a positive volunteer experience. We are continually evaluating the program to ensure we’re teaching best practices and current volunteer management trends. In FY22, we presented 31 webinars to 1,332 participants. The Program is credentialed for participants to receive professional credit hours toward the Certified in Volunteer Administration (CVA) designation. Although the Program focuses on serving nonprofits in Fairfax County, the training webinars draw participants nationally and globally.

Population(s) Served
Adults

Volunteer Fairfax is Fairfax County’s designated lead agency for volunteer and in-kind and monetary donation management in the event of emergency or disaster such as COVID-19. The pandemic laid bare the economic, social, and health disparities in communities of color and VF has taken a fresh look at our internal operations and external programs through a Diversity, Equity, and Inclusion+ (DEI+) lens. Highlights of our FY22 activities include:
• Organizing and participating in Stuff the Bus events that provided 22 tons of pantry staples to local food banks
• Collecting 14,345 homemade small masks for toddlers and young elementary school children.
• Facilitating an 8,000 surgical mask donation to benefit the Fairfax County Department of Emergency Management (DEMS) and the Fairfax City Department of Emergency Management's stockpile.

Population(s) Served
Adults

We connect businesses with high impact opportunities to serve, increasing the capacity of local nonprofit and public organizations by adding corporate skills and expertise to community resources through our BusinessLink and skills-based volunteer programs. BusinessLink provides project management expertise to those businesses seeking customized employee service engagements. In FY22, 950 corporate volunteers completed 37 service projects volunteering 3,600 hours. Skills-based volunteering gives companies the opportunity to provide specialized services to nonprofits on a pro bono basis in functional areas such as legal, accounting, and IT. In FY22, 38 professionals volunteered 889 hours of service. Through VF's Points of Light Affiliation, VF performs corporate days of services in locations outside of the metropolitan Washington, DC area.

Population(s) Served
Adults

VF hosts two annual region-wide days of service. VolunteerFest, held every fall, offers volunteers one-time opportunities with dozens of local nonprofits, enabling them to complete single-day service projects. In FY22, we engaged 1,050 volunteers contributing 3,150 service hours. Nine nonprofits benefitted with 33 projects completed. The MLK, Jr. Weekend of Service, focuses on family-friendly activities such as making fleece blankets for shelters and valentines for frontline healthcare workers. In FY22, 40 agencies benefitted from the assistance of 1,660 volunteers completing 3,320 hours of service.
Every April we host the Volunteer Service Awards to recognize individuals and groups who have provided outstanding service to their communities in the previous year. In FY22, the competitive award categories honored 180 adults, families, youth, and seniors as well as corporate, county, and nonprofit volunteer groups. Ten community champions were recognized by their district supervisor.

Population(s) Served
Adults

Where we work

Awards

Recognized Nonprofit 2019

Catalogue for Philanthropy - Greater Washington

Nominee, Outstanding Corporate Citizenship Award for Nonprofit of the Year 2018

Northern Virginia Chamber of Commerce

L. Burwell Gunn Citizenship Award 2017

VFC Bank

Golden Gavel Award for Nonprofits 2015

Fairfax Law Foundation

Finalist, Outstanding Corporate Citizenship Award, Partnership Award 2015

Fairfax Chamber of Commerce

Finalist, Outstanding Corporate Citizenship Award, Partnership Award 2014

Fairfax Chamber of Commerce

Recognized Nonprofit 2012

Catalogue for Philanthropy - Greater Washington

Commendation for continuing support for the Toys for Tots Campaign 2011

Marine Corps

Corporate Partners of the Year (with AOL) 2011

Reston Association

Citation for our BusinessLink Program 2010

America's Adopt-a-Soldier

Most Popular Nonprofit 2009

Northern Virginia Magazine

Affiliations & memberships

Points of Light HandsOn Network affiliate 2008

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our overarching goals are to (1) increase the number and impact of volunteers as nonprofit capacity builders; and, (2) to act alongside the Fairfax County government and other stakeholders in the successful implementation of “One Fairfax.” One Fairfax is a joint social and racial equity policy from the Fairfax County Board of Supervisors and Board of Education that commits to intentionally consider equity in policymaking and delivery of programs and services.

To accomplish our goals, we are developing inclusive volunteer opportunities for persons with disabilities, veterans, and other marginalized populations, enabling them to give back to their communities and earn a sense of dignity and civic pride. With our full calendar of both long-term and one-time volunteer opportunities and family-friendly days of service, we will continue to inspire current volunteerism and pass this ethic on to future generations, increasing the capacity of our nonprofit partners that serve the community.

Volunteer Fairfax recognizes we need to meet our volunteers where they are in how they like to volunteer and how often. Volunteer Fairfax has six signature programs and three annual events to engage diverse populations that wish to serve their communities in ways that suit their lifestyles, skills, and interests.

At the same time, we recognize our role as the linchpin to building capacity at our 650 local nonprofit and agency partners through volunteer recruitment and volunteer management training. On average there are over 60 evening and weekend volunteer opportunities from our nonprofit partners posted on the Volunteer Fairfax web portal. We also offer basic to advanced training to teach nonprofits how to make the best use of their volunteers and provide a positive volunteer experience that benefits the clients they serve.

FY19 was a time of change and growth for Volunteer Fairfax. We moved into a larger space in a building co-located with nonprofits supporting Fairfax County. The larger space offers room for staff expansion, separate meeting rooms, and a central area where volunteers can convene for discrete projects. A grant from the Phillip L. Graham Fund enabled us to overhaul our website and upgrade the server. We are currently transitioning the network to the cloud, allowing staff secure access. This is especially critical as we are Fairfax County’s designated lead to mobilize trained and spontaneous volunteers in case of emergency or disaster. We welcomed a new CEO, Steve Mutty, in October 2018, and other experienced professionals in development, communications, and programs subsequently joined the team. We are working to scale our programs while maintaining their quality and ensuring that they are in alignment with the changing needs of the region.

Since our founding in 1974 the population of Fairfax County has doubled, and the percentage of families living under the poverty level has more than tripled. Our role, reach, and programming have expanded along with the County, and we continue to be a robust partner to the nonprofits and agencies that support Fairfax’s diverse populations and help make it a desirable place to live and raise a family. Our goal is to continue growing as the regional leader in volunteer recruitment and management, nonprofit support and training, and emergency assistance.

Our recent outcomes include:
• 14,731 individuals engaged with Volunteer Fairfax
• 54,240 hours of volunteer time given
• $1,491,600 in value of volunteer time to the local community

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.)

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently

Financials

Volunteer Fairfax
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Volunteer Fairfax

Board of directors
as of 01/22/2024
SOURCE: Self-reported by organization
Board chair

Mr. VJ Bala

Propeller Health

Term: 2021 - 2023

Wm. Craig Dubishar

Raytheon Technical Services Co. LLC

John Gustavo Blair

Fairfax Co Economic Dev Authority

Majshda Fatah

Heather Newlin

Maggie E. Lynch Selwood, Esq.

Brambleton Group L.L.C.

Catherine M. Schafrik

Human Resources Director, Fairfax County Government

Donna Patchett

Roopal Mehta Saran

English Empowerment Center

Amy Morris

FreddieMac

Lisa Kelly

EY

Tricia Admire

Deloitte

Ginger Bristow

Leidos

Dawn MJ Hyman, MPA

Fairfax County Government

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/22/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data