United Way of Greater Richmond & Petersburg
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Steps to Success
The problems facing the Richmond and Petersburg region are big, and they need comprehensive solutions. United Way builds collaborative solutions and creates strong alliances that can make an impact today and in the years to come.
Our Community Impact work is driven by our Steps to Success model, which illustrates key milestones on the path to success. Learn more about these nine Steps to Success.
We serve the region’s neighborhoods and rural areas alike, providing direct services and support to partners in the cities of Richmond, Petersburg and Colonial Heights as well as the counties of Charles City, Chesterfield, Dinwiddie, Goochland, Hanover, Henrico, New Kent and Powhatan – 11 different localities in all.
Where we work
Awards
Affiliations & memberships
Bridging Richmond 2009
Smart Beginnings-Early Child Development Coalition 2006
Greater Richmond Earned Income Tax Credit Coalition 2008
Greater Richmond Chamber of Commerce 1945
External reviews

Videos
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Everyone deserves a path to success -- no matter their age, race or location. Our work ensures that the path is open to everyone, and helps those who have fallen behind or run into challenges along the way.
Our work supports families and equips them with the tools and knowledge needed to be successful. We enable family members to take care of one another and foster safer, healthier homes for young children and older adults.
A better, stronger region means safer, healthier communities for us all.
What are the organization's key strategies for making this happen?
We empower individuals and drive systemic change to provide everyone with a clear path to success. We do this by mobilizing the entire community -- individuals, nonprofits, schools, government agencies and businesses alike -- to collectively tackle our region's toughest challenges.
What are the organization's capabilities for doing this?
We have a local, governing Board of Directors and staff based in Richmond and Petersburg. Our team lives, works and cares for this region because it is our home. We are committed to working with volunteers and the community to make this a better, stronger region for everyone.
We partner with companies, governments, schools, nonprofits and other organizations to address the region's complex challenges on a large scale. Our partners contribute more than money. Their ideas, volunteer power, in-kind support and more all help us build a stronger Greater Richmond and Petersburg region.
What have they accomplished so far and what's next?
United Way of Greater Richmond & Petersburg continues to work towards success for all individuals, families and communities in our region. We will continue to work with individuals, nonprofits, schools, government agencies and businesses to tackle our region's toughest challenges.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
United Way of Greater Richmond & Petersburg
Board of directorsas of 10/03/2023
Lakshmi Algappan
EY LLP
Term: 2023 - 2024
Peter Perkins
Community Volunteer
Corynne Arnett
Dominion Resources, Inc.
Susan Triggs
VDH (Retired)
Theresa Chambless
Publix Super Markets
Bobby Cowgill
South State Bank
Tammy Hornsby-Fink
Federal Reserve Bank of Richmond
Ashanté Smith
Troutman Pepper
Kelly Till
Richmond Times-Dispatch
Cindy Buckler
Wells Fargo Advisors
Lynn White
Genworth
Sandra Onyiuke
Capital One
Mike Bruce
Enterprise Holdings
Sherrie Armstrong
Community Foundation for a greater Richmond
Josh Dare
The Hodges Partnership
Dierdre Pearson
Richmond Behavioral Health Authority
Tony Witherspoon
Genworth
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
No data