NFI MASSACHUSETTS, INC.

NFI Massachusetts Inc.'s mission is to maximize potential for the full promise of community living. We strive to enlist clients and families as partners; provide responsive services that are demonstrably effective; challenge social injustice and speak up for what is right; and positively influence and contribute to the human services field.

We have adopted a number of strategies to maximize our impact:

NFI Massachusetts embodies the strategies of the National Building Bridges Initiative: we strive to provide family-driven care that is culturally and linguistically competent, gender-responsive, and accounts for the impact of complex traumatic stress on development.

We have adopted and implemented the Attachment, Self-Regulation, and Competency (ARC) framework in all of our adolescent behavioral health programming. ARC is a recognized promising practice by the National Child Traumatic Stress Network for the treatment of complex traumatic stress in children and adolescents.

NFI has applied the Six Core Strategies to reduce seclusion and restraints and has developed a comprehensive sixteen hour training in the use of regulation skills and alternatives to physical intervention; mandatory for all employees of the agency.

NFI Massachusetts ensures fidelity in our adult services division by providing training and education in understanding the impact of traumatic and acquired brain injuries.

NFI Massachusetts has continued is legacy of deinstitutionalizing and enhancing programming for youth involved in the justice system by opening the first staff secure treatment-focused detention facility in the nation.

We mandate comprehensive 56 hour orientation training to all employees and value staff development by providing a multiplicity of ongoing continuing education opportunities to our workforce.

We fulfill our organizations values by integrating ethical leadership into our philosophy and strive for corporate distinction by balancing growth with operational excellence.

We have rightsized our organizational structure to support operational objectives and promote diligent programmatic oversight.

We offer more than 2,000 hours of training each year to a team of 600+ employees and 100+ parents, foster parents, grandparents, and other caregivers.

We have restructured our Quality & Development department to ensure that we are able to accurately measure our organizational effectiveness and to support operational success.

We have improved service delivery by adopting evidence based practices including Multi-Systemic Therapy in 2006 and ARC in 2013. We have improved our ability to evaluate programmatic impact and have cared for hundreds of thousands of individuals and families in the last four decades. Looking forward, we hope to implement a certification for adult services staff in traumatic brain injury, to partner with colleges and universities to improve service delivery, to improve staff retention in a challenging field, and to diversify our sources of funding beyond state contracted services.