Neighborhood Legal Services Association
Providing civil legal aid to those who have nowhere else to turn
Programs and results
What we aim to solve
NLS strives to ensure access to justice by providing free “civil” legal services to low income individuals and families. We were created to address the lack of basic legal assistance in civil matters for those without the means to hire a private attorney. While the 1963 U.S. Supreme Court decision in Gideon v. Wainwright guaranteed indigent defendants the right to counsel in criminal matters, there is at present no equivalent right for victims of violence, for those unlawfully evicted, for those unfairly denied government benefits, or for those in danger of losing a child in a custody battle.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Legal Helpline
Staffed by attorneys, the HelpLine serves clients on all civil legal matters, including housing, utility, consumer and bankruptcy issues, and family and elder law matters.
Elder Law Project
The Elder Law Project is a special focus project that delivers civil legal services at no cost, with no means requirements, to older adults on such legal issues as advanced directives, guardianships, powers of attorney, wills, bankruptcies and debt collections.
Full Legal Representation
Neighborhood Legal Services Association (NLS) was established in 1966 as a non-profit, public interest law firm to provide civil legal assistance to poor and vulnerable residents of Allegheny (and later) Beaver, Butler and Lawrence Counties. Legal aid attorneys and paralegals, working within NLS's four-county service region, provide legal advice and/or full legal representation to low-income individuals on a variety of civil legal matters such as but not limited eviction, public benefit issues and unemployment benefit denials.
People's Law Clinic
NLS operated "Debt Advice" Clinics in its Pittsburgh office other every Wednesday before the Covid-19 pandemic. These now occur virtually. Clients have the opportunity to hear a brief presentation on debt and family law issues and obtain legal advice from staff and volunteer attorneys. Reduced fee referrals are provided if a client requires additional assistance.
Employment Project
NLS has a long history of representation of clients in unemployment compensation cases and expanded this project to include other legal issues related to a client’s need to achieve a basic level of income e.g. job preservation and removal of barriers to employment by expungement of criminal records and child abuse allegations, and pursuing unpaid wage claims.
NLS provides advice on pardon issues; terminations of employment for medical leave usage or child support garnishment of wages; occupational license issues; non-compete agreement issues; access to income streams related to employment e.g., pensions and employer provided disability benefits; misclassification of workers as independent contractors; discrimination in employment; and at will discharges. As part of this project, NLS also provides outreach and community education to community groups and clients.
Disability Advocacy for Children and Youth Transitioning to Adulthood
NLS received a special Disability Advocacy Project (DAP) Innovation Grant from the FISA Foundation, which will increase legal representation of children and age-18 redeterminations in social security disability cases. SSI is available to children who meet the disability requirements of the Social Security Administration (SSA) but have little income or resources. Part of the parents’ income is attributed to the child in determining whether the child is financially eligible for SSI. In order to qualify for benefits, the child must have a medical condition, or a combination of conditions, that result in “marked and severe functional limitations. This means that the condition(s) must very seriously limit the child’s activities. The child’s condition(s) must have been disabling, or be expected to be disabling, for at least 12 months. When the child turns 18 or graduates from secondary school, SSA will review their case to determine whether they are eligible under the adult standard.
Justice for Crime Victims
The Victims of Crime Act, also known as VOCA, supports direct civil legal services for crime victims (those who have suffered physical, sexual, financial, or emotional harm as a result of a crime). Victims, their families, and communities often need help understanding and using the legal system to enforce their rights. The Justice for Crime Victims’ Project at NLS provides lawyers and social workers who step in and help victims resolve legal issues resulting from victimization. NLS helps in these civil matters such as custody problems, housing loss, domestic violence, identitying theft/fraud, physical/sexual assault, reviewing Power of Attorney spending, harassment, stalking, some name changes and revoking Powers of Attorney.
Where we work
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of unique website visitors
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Our fiscal years run from July 1 to June 30. Data for fiscal year 23-24 has not yet been tabulated.
Number of Cases Handled in a Fiscal Year
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Our fiscal year runs from July 1 to June 30. Results for fiscal year 23-24 have not yet been tabulated.
Number of clients served
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Our fiscal year runs from July 1 to June 30. Results for fiscal year 23-24 have not yet been tabulated.
Average online donation
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Context Notes
Our fiscal year runs from July 1 to June 30. Data from fiscal year 23-24 has not yet been tabulated.
Number of community events or trainings held and attendance
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Our fiscal year runs from July 1 to June 30. Data from fiscal year 23-24 has not yet been tabulated.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Since, 1966 Neighborhood Legal Services has been working to restore hope to vulnerable individuals, veterans and families in our region - hope that comes in the form of equal access to justice. All of the cases that NLS handles have reached a crisis stage that threatens the fundamental safety and security of low-income individuals living in the region. These civil legal issues involve the basic essentials of life such as: the ability to maintain housing; obtaining or maintaining essential benefits to the disabled and children; employment practices; child custody and visitation issues; and protection from abuse and neglect.
What are the organization's key strategies for making this happen?
Depending on the particular civil legal problems, we may provide direct representation, advice, assistance in self-representation, brief service/limited legal assistance or referral to a private attorney (including free and reduced-fee). We also provide community education on legal topics. Free interpretation services are provided to those with limited English abilities and the hearing-impaired.
What are the organization's capabilities for doing this?
As Neighborhood Legal Services Association celebrated its 50th anniversary year in 2016, the scope and nature of the agencys broad range of essential services to the community are reflected in it's outcomes each year. Our staff of over 80 served over 21,000 residents of Allegheny, Beaver, Butler and Lawrence Counties including seniors, veterans, victims of domestic violence and other low income or under-served populations who did not have the ability to pay for legal help. The staffs efforts were aided by pro bono volunteers from area law firms and corporate legal departments who handled 954 pro bono cases.
What have they accomplished so far and what's next?
NLS Attorneys handled 10,527 cases, serving 21,300 individuals, and securing over $2.4 million in awards for its clients. NLS also held 196 outreach events.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Neighborhood Legal Services Association
Board of directorsas of 03/12/2024
Mr. Joshua Stein
Judge Eric D. Abes
Karen Marie Ahmed
Central Clients' Council
Jessie Allen
University of Pittsburgh School of Law
Susan A. Apel
Pennsylvania Office of the Attorney General
Mackenzie A. Baird
Buchanan, Ingersoll & Rooney PC
Sylvia Basich
Central Clients' Council
Jamey C. Belin
Charlton Law
Kimberly M. Bennett
Jackson Lewis PC
Kent Bey
Central Clients' Council
David Blaner
ACBA
June Burkey
Central Clients' Council
Antoinette Chambers
Central Clients' Council
Kylee M. Clark
Zunder and Associates, PC
Margaret S. Coleman
The Law Offices of Timothy P. O'Brien
Julie R. Colton
Obermayer, Rebmann, Maxwell & Hippel
Cameron S. Crowe
City of Pittsburgh Department of Law
Kaitlin E. Dichiera
K&L Gates
Uyi Enyenihi
Central Clients' Council
Kristine A. Grega
Central Clients' Council
Chauntel Hardy
Central Clients' Council
Linda Varrenti Hernandez
Dickie McCamey & Chilcote
Kenneth J. Horoho, Jr.
Pietragallo Gordon Alfano Bosick & Raspanti, LLP
Rochelle Jackson
Central Clients' Council
Christopher T. Jones
Resource Global Professionals
Nancy L. Jones
Central Clients' Council
Nicholas W. Kennedy
Horne Daller
William M. Kozich, Jr.
Caroselli, Beachler & Coleman LLC
Adrienne Langer
Cusick, DeCaro & Langer, P.C.
Elizabeth Mavero
UPMC Health Plan
Mark A. Mazza
Dentons Cohen & Grigsby PC
Grace Orsatti
Duquesne University School of Law
Elizabeth A. Parker
Law Office of Elizabeth Parker
Jeffrey Pollock
Shelby Ray
Central Clients' Council
Jacqueline Robinson
Central Clients' CouncilCo
Joshua S. Stein
Paula Weiner
Central Clients' Council
Joan Zangrilli
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 02/04/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.