Mental Health, Crisis Intervention

Chartiers Center

Recovery Respect Renewal

aka Chartiers Community Mental Health and Retardation Center Inc.

Bridgeville, PA


MISSION We, the staff and leadership of Chartiers Center, are committed to providing compassionate support to those in need who face behavioral health, substance abuse and co-occurring disorders, or IDD challenges as they transform their lives. VISION Chartiers Center will be a person centered and recovery oriented center of excellence in the delivery of innovative IDD and behavioral health services in a multi county area. WE VALUE Commmitment Compassion Creativity Excellence Ethics Accountability Recovery oriented approach Person centered approach Adaptability Responsiveness

Ruling Year


Chief Executive Officer

Ms. Susan A. Coyle

Main Address

437 Railroad St

Bridgeville, PA 15017 USA


Chartiers MH/MR Center, Chartiers Center, Chartiers Mental Health and Mental Retardation Center, Chartiers Community Mental Health and Retardation Center Inc., Chartiers





Cause Area (NTEE Code)

Community Mental Health Center (F32)

Developmentally Disabled Services/Centers (P82)

Group Home, Residential Treatment Facility - Mental Health Related (F33)

IRS Filing Requirement

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Programs + Results

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Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Wellness/Recovery/Community Outreach

Treatment and Rehabilitation Services

Intellectual and Developmental Disabilities Program

Residential Services for Behavioral Health Consumers and the Homeless (Hestia Project)

Service Coordination/Resource Acquisition

Substance Abuse Outpatient Treatment Program

Where we work

Charting Impact

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SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

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What are the organization's capabilities for doing this?

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What have they accomplished so far and what's next?

Moving forward, Chartiers' goals are:
1.Chartiers Center is looking for space to expand our programs that provide supports for individuals with intellectual disabilities and behavioral health consumers.
2. Chartiers looks to continue to integrate peer advocates and certified peer specialists to support mental health consumer.
3. Chartiers is looking for new training opportunities to diversify the vocational training program for adults with intellectual disabilities.
4. Chartiers maintains the goal to incorporate Recovery and Wellness principles in the day to day operation of the agency and to support individuals in the self management of their illnesses.
5. Chartiers has extended the service offering in our Substance Abuse Treatment Center to include Vivitrol. This new treatment option is in answer to the growing problem of substance abuse. We look to increase the number of consumers served through the use of this new medication and the intensive outpatient services that are available.
6. Chartiers has incorporated a wellness nurse to assist service coordinators with integrating treatment in the home of the consumer. The nurse is part of the Behavioral Health Home Project.
7. Chartiers was recently awarded a SAMHSA grant to work with 3 other providers in identifying, treating and housing mental health consumers, substance users and those who may be homeless.

Over the past five (5) years, Chartiers Center has made significant strides in moving beyond the role of a traditional Community Mental Health Center and has embraced the many opportunities to more comprehensively and collaboratively serve the community. As the landscape of health care changes, we believe Chartiers Center is now much better positioned to move ahead and we look forward to being an integral part of the long range future. Some accomplishments we've made: the development of the agency's first strategic plan, the smooth conversion to an electronic health record, the award of a HUD grant to provide housing to 101 individuals and families who are homeless, the start of Drug and Alcohol treatment services and school based outpatient treatment and a formal partnership to provide psychiatric services with the Sto-Rox Neighborhood Health Council.

Throughout these activities, we have strengthened our partnerships and streamlined our administrative overhead. Our future goals are to continue looking for opportunities to integrate our service delivery with a focus on delivering physical and behavioral health services in a coordinated fashion. We will also continue to diversify our portfolio of service offerings within and outside of Allegheny County.

External Reviews


Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Medicare Certification 1970

United States Department of Housing and Urban Development (HUD) - Housing Counseling Agency Certification 2012

Affiliations & Memberships

Chamber of Commerce 1990

National Council of Community Behavioral Health Organizations 2010

Pennsylvania Community Provider Association 1970

Pittsburgh Cares 1996

Council of Allegheny Providers 1988

Pennsylvania Department of Public Welfare 1970

Mental Health America - Affiliate 2012

National Alliance for the Mentally Ill (NAMI) 2010

Volunteer Administrator's Network 1996


Chartiers Center

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The people, governance practices, and partners that make the organization tick.

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Board Leadership Practices

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SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?



Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?