Chartiers Center

Recovery Respect Renewal

aka Chartiers Community Mental Health and Retardation Center Inc.   |   Bridgeville, PA   |


MISSION We, the staff and leadership of Chartiers Center, are committed to providing compassionate support to those in need who face behavioral health, substance abuse and co-occurring disorders, or IDD challenges as they transform their lives. VISION Chartiers Center will be a person centered and recovery oriented center of excellence in the delivery of innovative IDD and behavioral health services in a multi county area. WE VALUE Commmitment Compassion Creativity Excellence Ethics Accountability Recovery oriented approach Person centered approach Adaptability Responsiveness

Ruling year info


Chief Executive Officer

Ms. Susan A. Coyle

Main address

437 Railroad St

Bridgeville, PA 15017 USA

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NTEE code info

Community Mental Health Center (F32)

Developmentally Disabled Services/Centers (P82)

Group Home, Residential Treatment Facility - Mental Health Related (F33)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

New Programs Support Wellness and Community Outreach

Woven into each program are principles of Recovery and Person-Centered Plans. The consumer makes decisions related to their care by identifying goals which will help them manage the symptoms of their illness.

Consumers are finding ways to support one another in their Recovery. Chartiers Center employs Certified Peer Specialists who support the consumer run programs. Chartiers T&SR Program runs groups around special interests, cooking, arts, employment, volunteering and the ever popular community outings. The group visits many popular Pittsburgh sites which provides opportunities for social interaction outside of the program.

Chartiers Center's new Mobile Psych Program (MPR) promotes recovery through full community integration and an improved quality of life for individuals who have a mental health condition that seriously impairs their ability to lead a meaningful life. MPR staff work one to one with consumers in their homes.

Another new program is the Outpatient Clinic located in McKees Rocks. This program is located in the same building as the CASH Club and serves consumers with a mental health and/or substance abuse diagnosis. TELE-Health services are also available at this location.

Other new housing programs have opened to better serve the homeless and those who risk losing their housing. Each program has different eligibility and referral process. All serve consumers struggling due to their mental health. (More info below.)

Due to Covid, Chartiers Center has changed how we deliver services. TELE-Health services are now available and enable any client to make appointments with their therapist and doctor. Call 412 221-3302 to learn how.

Population(s) Served
People with disabilities

The Mental Health Department provides a full range of treatment and services for individuals with a behavioral health concern. The Recovery Treatment Service Line provides treatment for adolescents, individuals and families. Services range from psychiatric evaluation, outpatient treatment and medication monitoring, substance use outpatient services, partial hospitalization, psycho-social rehabilitation, hospital liaison services and pharmaceutical services. A professional staff of doctors and therapists provide psychiatric evaluations, strengths and needs assessments, medication management, and individual, group and family therapy. TELE-HEALTH services are now offered. Call 412 221-3302 to learn how to schedule your appointment.

Chartiers continues to provide school based treatment on site in local school districts to provide treatment to K-12th grade students. Services are available to children, adolescents and adults.

Chartiers Center operates three residential programs that provide a service to a specialized group. The Residential Program (11 beds) is a step down from a psychiatric hospitalization, the Long Term Structured Residence (16 beds) serves a geriatric population with chronic mental illness and the Community Residential Rehab Program (32 beds) provides supportive apartment living to consumers receiving treatment from Chartiers Center.

Population(s) Served
People with disabilities

Chartiers provides support for individuals with multiple intellectual, behavioral, physical, visual and medical challenges. Individualized, person-centered approaches are provided with dignity and respect, encouraging people to pursue their dreams and to make choices in a supportive environment.

Chartiers' experienced, caring staff specializes in supports for persons with multiple challenges. Daily living, adaptive techniques and activities for persons requiring help in basic care, socialization, expressive communication skills and community events are offered to help enhance the lives of individuals.

Community participation activities have been incorporated into each day and everyone has an opportunity to explore areas of their choosing within the local community and beyond.

Chartiers works cooperatively with local school districts to accept students who are looking for Transitional services to adult programming. Call for more information and to schedule a tour.

Population(s) Served
People with intellectual disabilities

In 2012, Chartiers was awarded our first HUD grant to initiate a substantial Permanent Supportive Housing Program. Due to its success, it was followed by the award of HUD dollars for a Rapid Rehousing Program. Today, Chartiers Center oversees multiple housing programs all with the goal of assisting the homeless and those at risk of losing housing to locate and maintain independent housing. Chartiers’ Housing teams have developed long standing relationships with landlords and recognize the barriers to sustainable housing. They ensure all options are available to consumers to ensure their residence remains their home. Among the different housing programs, support may include the provision of temporary, one time only, emergency funds for expenses related to getting and/or stabilizing housing, assistance with the eviction process, utility assistance, and the acquisition of benefits, employment, and access to multiple health care disciplines.

Our housing outreach team are meeting the street homeless and connecting them to services and housing opportunities. Chartiers' staff also work with individuals and families who are at risk of losing their housing. The goal is to provide safe housing, integrated healthcare and secured benefits to consumers with psychiatric disabilities. The rapid start to find and secure housing is reflective of the great need for housing. Homeless individuals and families are referred from the Allegheny Link to connect to housing services.

Population(s) Served
Homeless people
People with disabilities

Service Coordination consumer successes are a result of a Recovery-Oriented approach building on the individuals' strengths and supports. Serving over 1,500 children, adolescents, adults and families, many who are experiencing significant behavioral health concerns, this program provides information and referral to resources for treatment, benefits, food insecurity, education, advocacy and medical and legal needs. Service Coordinators work closely with the Housing Outreach team to coordinate housing for the homeless and those at risk of losing their housing.

The goal of the program is for each consumer to maintain their maximum potential, in the least restrictive environment, while promoting Recovery and healthy integration into the community. This is accomplished by linkage to behavioral and physical health care, housing, community and social supports, and reunification with family. As part of the linkage process, consumers are also assisted with accessing social security, prescription coverage, mobility training, and management of their finances when unable to manage their own.

Population(s) Served
People with disabilities

Chartiers Substance Abuse Outpatient Program serves consumers age 12 and older who demonstrate a need for substance abuse treatment. The consumers of these services may also be diagnosed with a co-occurring mental health disorder.

Services provided may include: individual counseling; family counseling; intensive outpatient counseling (IOP); psychiatric evaluations; and, if needed, medication management. The IOP Program provides intensive group opportunities for someone coming out of a rehab program.

The program supports consumers in their recovery through the use of Vivitrol . Vivitrol is a monthly injection that curbs the cravings for drugs and alcohol. It does require that the consumer remain in therapy to receive the injections.

Services can be utilized as a step down from a higher level of care such as a rehab center, or as a first step in assisting a consumer who is suffering from a substance use disorder. TELE-HEALTH services are now provided for anyone who prefers to remain socially distant. More info available when you call 412 221-3302.

Population(s) Served
Substance abusers

Where we work


Centers for Medicare and Medicaid Services (U.S. Department of Health and Human Services) - Medicare Certification 1970

United States Department of Housing and Urban Development (HUD) - Housing Counseling Agency Certification 2012

Affiliations & memberships

Chamber of Commerce 1990

National Council of Community Behavioral Health Organizations 2010

Pennsylvania Community Provider Association 1970

Pittsburgh Cares 1996

Council of Allegheny Providers 1988

Pennsylvania Department of Public Welfare 1970

Mental Health America - Affiliate 2012

National Alliance for the Mentally Ill (NAMI) 2010

Volunteer Administrator's Network 1996

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Moving forward, Chartiers' goals are:
1.Chartiers Center is looking for space to expand our programs that provide supports for individuals with intellectual disabilities and behavioral health consumers.
2. Chartiers looks to continue to integrate peer advocates and certified peer specialists to support mental health consumer.
3. Chartiers is looking for new training opportunities to diversify the vocational training program for adults with intellectual disabilities.
4. Chartiers maintains the goal to incorporate Recovery and Wellness principles in the day to day operation of the agency and to support individuals in the self management of their illnesses.
5. Chartiers has extended the service offering in our Substance Abuse Treatment Center to include Vivitrol. This new treatment option is in answer to the growing problem of substance abuse. We look to increase the number of consumers served through the use of this new medication and the intensive outpatient services that are available.
6. Chartiers has incorporated a wellness nurse to assist service coordinators with integrating treatment in the home of the consumer. The nurse is part of the Behavioral Health Home Project.
7. Chartiers was recently awarded a SAMHSA grant to work with 3 other providers in identifying, treating and housing mental health consumers, substance users and those who may be homeless.

Over the past five (5) years, Chartiers Center has made significant strides in moving beyond the role of a traditional Community Mental Health Center and has embraced the many opportunities to more comprehensively and collaboratively serve the community. As the landscape of health care changes, we believe Chartiers Center is now much better positioned to move ahead and we look forward to being an integral part of the long range future. Some accomplishments we've made: the development of the agency's first strategic plan, the smooth conversion to an electronic health record, the award of a HUD grant to provide housing to 101 individuals and families who are homeless, the start of Drug and Alcohol treatment services and school based outpatient treatment and a formal partnership to provide psychiatric services with the Sto-Rox Neighborhood Health Council.

Throughout these activities, we have strengthened our partnerships and streamlined our administrative overhead. Our future goals are to continue looking for opportunities to integrate our service delivery with a focus on delivering physical and behavioral health services in a coordinated fashion. We will also continue to diversify our portfolio of service offerings within and outside of Allegheny County.


Chartiers Center

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The people, governance practices, and partners that make the organization tick.


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Connect with nonprofit leaders


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  • Analyze a variety of pre-calculated financial metrics
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  • Compare nonprofit financials to similar organizations

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Chartiers Center

Board of directors
as of 11/3/2021
SOURCE: Self-reported by organization
Board chair

Michael Fortunato

retired, Clinical Administrator

Term: 2021 - 2024

Phillip Keys

Keystone Therapeutics

James Sray

retired, Labor Relations Mgr.

Dennis Wang

Business Analyst Fiserv

Daniel Martin

Financial Advisor, Monteverde Group LLC

James Wood

Attorney, Diefenderfer, Hoover, McKenna and Wood

Justine Perhosky

retired, Nurse Educator

Nancy Forbeck

RN, Catholic Hospice

Caroline Belczyk

Manager, Accenture

Kelly Coticchia

Marketing Consultant, Lumos Networks

Jeremy Funkhouser

Asst. Director of Pharmacy, Washington Health System

Susan Bryan

retired, Psychiatric Nurse

Michael Fortunato

retired, Clinical Administrator

Rod Willaman

retired, Clinical Administrator

Mary Lynn Taylor

retired, Attorney and Counselor

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No