MENTAL HEALTH ASSOCIATION OF FRANKLIN COUNTY
Programs and results
What we aim to solve
1. Unaddressed adverse childhood experiences negatively impact lifelong health outcomes; 2. Lack of services, information and resources create barriers to a healthy recovery process; 3. Lack of understanding, empathy and community resolve hinder the ability to create a broader safety net and pathway to wellness.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Individual /Family Satisfaction Team; Community Support Program; Community Advocate; Suicide Prevention Training; I & R; Education Services, Senior Reach, HelpLine
Peer Support Services
Peer to Peer Services
You don’t have to do it alone. The Peer To Peer program can help.We offer one-to-one support for recovery from mental illness through Certified Peer Specialists—people who are successfully progressing in their own recovery and have received intensive training in peer support. Certified Peer Specialists can help you further your recovery at your own pace, and in the areas you choose. You might feel sometimes like there is no one who understands what you’re going through. But you’re not alone. We’ve been there, we know what it’s like, and we want to help. We know things can get better. We’re Here. We’ll share your journey of recovery, offering hope and resources gained through personal experience and professional training. Your Peer Specialist can help you broaden connections, explore options, and meet your goals. It’s Easy to Get Started. If you are a resident of Franklin or Fulton Counties and want to progress in your recovery from mental illness, you qualify. Call us at (717) 264-4301. It only takes a few minutes to complete the application process.
HelpLine
HelpLine
Just feeling anxious? Need reassurance? Call the HelpLine at 717-264-2916 or 1-800-593-8351. Available Wednesday, Friday, Saturday and Sundays from 5 PM- 10 PM. Staffed by trained call specialists who have been there.
Community Support Program
Community Support Program
What is CSP of Franklin/Fulton County? It is a coalition of individuals, family members, mental health professionals, and other community members who are working together to help adults with serious mental illnesses and co-occurring disorders such as substance abuse live successfully in the community. It is part of a statewide coalition that began in 1984. The local CSP began in May 2000 and is part of the Central Region, which includes several nearby counties. Through the local CSP initiative, small seed grants to CSP, agencies, and advocacy groups have generated innovative trainings, wellness conferences, special events such as Christmas in July, the annual art show, anti-stigma campaigns, CSP celebrations and the production of a wide variety of literature. Through CSP, consumers have been empowered and have risen to leadership roles. CSP holds the annual Leadership Academy as well.
Individual/Family Satisfaction Team
Individual Family Satisfaction Team (IFST)
IFST finds out how satisfied people are with the services they receive from mental health providers. We do this by creating surveys that ask questions such as “Does the staff at your provider treat you with respect?” or “Do you feel your mental health providers listens to you?” These surveys are created by IFST in partnership with many stakeholders- recipients of services, service providers, county MH/MR staff, family members, MHA staff and members of our advisory committee. The surveys focus on a single provider or area of community need. The surveys are conducted by phone or face-to-face. The results are tallied and analyzed by IFST and a report of findings is written. These findings are shared in a public meeting open to everyone. Results of IFST surveys are utilized by funders and providers to help plan improvements in how services are delivered. IFST also conducts surveys for the managed care organization in Franklin/Fulton counties- Tuscorora Managed Care Alliance. These surveys are conducted on an ongoing basis. TMCA provides IFST with a confidential list of names of service recipients. From those lists we randomly choose names of individuals to survey as to their satisfaction for all services that are paid for through medical assistance. The results are tallied each month. Quarterly and yearly reports are provided that help improve services and system processes. Survey recipients are also able to communicate about issues that need immediate attention and through this process many problems are resolved.
IM4Q
MHA conduct interviews with recipients of developmental disability services in Franklin and Fulton Counties. The survey results are tallied and analyzed by state annalists who write an annual report on the satisfaction of service recipients with their providers.
Suicide Intervention Training
Suicide Intervention Training
MHA has certified instructors who provide training in three different types of evidence based intervention models.
ASIST- Applied Suicide Intervention Skills Training is a 2-day workshop designed to teach the skills to competently and confidently intervene with individuals at risk of suicide. Developed by LivingWorks Education, Inc., the workshop prepares Gatekeepers to integrate principles of intervention into everyday practice.
The curriculum is divided into 4 learning modules: attitudes, knowledge, intervention & resources. Skills and principles are illustrated with case studies presented in videos and live dramatizations, role-play simulations, discussions and in the Suicide Intervention Handbook.
By the end of the workshop, participants will be better able to:
• Reduce attitudinal barriers which hinder the ability to be direct and comfortable with suicidal situations
• Dispel myths about suicide
• Identify the indicators and assess suicidal risk
• Intervene with individuals at risk of suicide
• Engage in efforts to build collaborative resource networks for intervention
QPR stands for Question, Persuade, and Refer - 3 simple steps that anyone can learn to help save a life from suicide. Just as people trained in CPR and the Heimlich Maneuver help save thousands of lives each year, people trained in QPR learn how to recognize the warning signs of a suicide crisis and how to question, persuade, and refer someone to help. Each year thousands of Americans, like you, are saying "Yes" to saving the life of a friend, colleague, sibling, or neighbor. QPR can be learned in our Gatekeeper course in as little as one hour.
Where we work
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Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
1. Actively represent the lived- experience community;
2. Provide recovery based, person centered services that encourage self- direction, self efficacy and empowerment;
3. Through education, training and service provision reduce the health impact of unaddressed Adverse Childhood Experiences in our community;
4. Expand community knowledge about life challenges such as serious mental illness to improve health outcomes.
What are the organization's key strategies for making this happen?
1. Actively represent the lived- experience community on stakeholder groups and advocacy collaboratives;
2. Provide peer- based services to adults with serious mental illness, transition aged youth and seniors;
3. Provide presentations and training on Adverse Childhood Experiences, suicide prevention and mental illness in our community;
4. Organize seminars, conferences, training academies and topic specific training.
What are the organization's capabilities for doing this?
MHA employs the multiplier model utilizing and organizing collaboratives and coalitions to increase the impact of its efforts. MHA organizes train the trainer seminars to increase the number of community organizations and members who can provide best- practice training.
What have they accomplished so far and what's next?
For example: During the past 7 years the Mental Health Association has trained over 5,000 individuals in the best practice suicide intervention model QPR.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
MENTAL HEALTH ASSOCIATION OF FRANKLIN COUNTY
Board of directorsas of 12/07/2018
Delmas Bard
Alice Wagner
Wagner Supply Depot
Steven Schmidt
Wilson College
Michelle Little
Barbara Johncour
Lisa Reed
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No