Foxwall Emergency Medical Service Inc
Programs and results
What we aim to solve
Foxwall EMS aims to provide prompt, compassionate, clinically excellent care to all members of the communities we serve in all environments. This can be complicated by complex medical and rescue scenarios, population health, and epidemiology.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Emergency Medical Services
Foxwall EMS provides Advanced Life Support Emergency Medical Services primarily to the Fox Chapel and Aspinwall communities outside of Pittsburgh.
Where we work
Awards
Mission Lifeline Gold Plus 2020
American Heart Association
Mission Lifeline Gold Plus 2021
American Heart Association
Mission Lifeline Gold Plus 2022
American Heart Association
Mission Lifeline Gold 2023
American Heart Association
External reviews
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Short term goals (within the next 12 months):
1. Continue to evaluate all clinical care and response statistics to ensure the service meets its vision statement.
2. Continue to discuss way to improve the EMS system in the north eastern area of the North Hills.
3. Continue to grow relationships with community leaders and public safety partners to ensure the highest levels of response.
4. Obtain a Squad Vehicle.
5. Participate in clinical research.
Long Term Goals (within the next 24-36 months)
1. Obtain national accreditation from the Commission on the Accreditation of Ambulance Services (CAAS).
2. Obtain Gold Plus level with the American Heart Association: Mission Life Line program.
3. Move from combination status to career with volunteer supplement.
4. Maintain <5% “scratch” rate.
5. Purchase a replacement to Medic 142.
6. Obtain and place in service a fire scene rehabilitation unit.
What are the organization's key strategies for making this happen?
Continuous quality Improvement
Customer satisfaction surveys
Policy and Procedure Review
What are the organization's capabilities for doing this?
Foxwall EMS is equipped with state of the art equipment and training used to meet these goals. We will ensure the administration and the BOD is equipped to perform to their duties to the best of their abilities.
What have they accomplished so far and what's next?
In 2019 the service again increased revenue and decreased costs where able. New monitoring equipment and computer equipment was purchased and crew members were introduced to new clinical measures. In the coming years the service will work to come into compliance with standards set by a national accrediting body.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Foxwall Emergency Medical Service Inc
Board of directorsas of 11/26/2023
Edward Brunins
Dave Borland
Susan Harchelroad
Annie Westbrook
Robert Tenenini
Jennifer Thompson
Lee Kimball
Edward Brunins
Dave Borland
Peter Adams
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
No data
Equity strategies
Last updated: 11/25/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.