PLATINUM2024

Literacy Pittsburgh

Better Lives Through Learning

Pittsburgh, PA   |  www.literacypittsburgh.org

Mission

The mission of Literacy Pittsburgh is better lives through learning.

Notes from the nonprofit

The past year has been marked by continued growth and changes designed to better serve the needs of the community. We are serving 43% more community members than we were three years ago and have continued to improve student outcomes. Yet hundreds more adults are on our waiting list, waiting for their opportunity to build skills to help them build their families and futures in our region.

Ruling year info

1981

Chief Executive Officer

Ms. Carey Harris

Main address

411 Seventh Avenue, Suite 525

Pittsburgh, PA 15219 USA

Show more contact info

Formerly known as

Greater Pittsburgh Literacy Council

EIN

25-1392652

NTEE code info

Adult, Continuing Education (B60)

Employment Training (J22)

Ethnic/Immigrant Services (P84)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2023, 2022 and 2021.
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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

As many as 40% of U.S. adults lack the literacy skills needed to succeed in college and job training. Yet a vast majority of new positions require postsecondary education. This create a mismatch between open positions and available workers leading to shortages in some industries and perpetuating poverty in families.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

College and Career Readiness

In a challenging economy, individuals without a high school diploma or without adequate math, reading and digital literacy skills face higher levels of unemployment. Literacy Pittsburgh’s Adult Basic Education program helps students boost their reading, writing, and math skills so they may reach their personal and professional goals. Whether they want to earn a high school equivalency diploma, continue their education, or receive additional training for a job or a promotion, we help students define their goals and then offer the necessary learning opportunities. Students enter the program with a wide variety of skills and life experiences. Literacy Pittsburgh tailors instruction to meet each student’s unique needs. We offer both one-on-one and classroom instruction. Encouragement and a positive environment are keys to helping students gain both the skills and the confidence needed to make their goals a reality.

Population(s) Served
Adults
Economically disadvantaged people
Dropouts

Immigrants and refugees coming to Pittsburgh face a new city, a new language, and a whole new way of life. Some are from war-torn countries and have suffered great hardships. Others may have had little schooling. Still others may have been accomplished professionals in their homeland. All are eager to improve their reading, writing, speaking, and listening skills so they can build a better life for their families. The language barrier is all that is holding them back from success. Literacy Pittsburgh helps foreign-born individuals learn the English language and American culture so they can thrive in our community. Teaching is tailored to each student’s skill level and goals. Classes focus on reading, writing, speaking, and listening skills, succeeding in the workplace, digital literacy, and navigating day-to-day life in a new city and culture. Students also have the opportunity to prepare for the U.S. citizenship exam. This program is for students who plan to remain in the United States permanently. The program is not intended for visitors to the U.S. or those with an F1 Visa.

Population(s) Served
Adults
Immigrants and migrants
Economically disadvantaged people

Literacy Pittsburgh strengthens families by helping parents be their child’s first and best teacher. Our Family Literacy program fosters a love of learning in both children and parents. Adults develop the language and literacy skills needed to support their children’s educational goals, and children gain the foundational skills needed to succeed in school.

Family Literacy includes four distinct components: adult literacy, early childhood education, parenting skills and intergenerational literacy activities. The program incorporates lessons in reading, writing and speaking English, nutrition, healthy living, digital literacy, and workplace skills. Children participate in fun literacy-based activities such as library visits, family fun days and community activities.

Partnerships with community groups, libraries, churches and local government are a cornerstone of this program. Students learn about the community around them while giving back to those who have helped them.

Since 1995, Literacy Pittsburgh has been affiliated with the National Center for Families Learning, an organization that advances literacy and education by developing, implementing, and documenting innovative and promising two-generation practices, networks, and learning tools.

Population(s) Served
Parents
Infants and toddlers
Families
Children

Students receive help to prepare for the five test subject areas: Language Arts/Reading, Language Arts/Writing, Math, Science, and Social Studies. Students also learn test-taking tips and strategies. Literacy Pittsburgh’s High School Equivalency Exam Preparation Program prepares students to take either the GED® or HiSet® exam. Both of these approved tests allow Pennsylvania students to earn the Commonwealth Secondary School Diploma. Those students who meet certain program requirements can also apply for a Literacy Pittsburgh scholarship to take their exams for free. In addition to offering preparation classes, we also guide students through the test registration process and help them find test times that fit their schedules.

Population(s) Served
Adults
Dropouts
Economically disadvantaged people

Effective communication in the workplace allows companies to thrive. Yet, communication remains a top concern for employers and employees alike. These challenges have real costs in employee turnover, reduced productivity, and customer dissatisfaction.

Literacy Pittsburgh's employee training services can help companies overcome these challenges and boost its bottom line. In this program, instructors build a customized 15-hour training program to increase the skill level of employees. Educational offerings include Workplace English, Math Brush-up, Business Writing, and Cultural Competency. Employer Services training courses are developed collaboratively, with employer and employee goals in mind. Instruction is delivered on-site in a small group setting. A report will be provided at the conclusion of the course with quantitative and qualitative results as well as recommendations for next steps.

Population(s) Served
Adults

For nearly two decades, OASIS Intergenerational Tutoring has consistently improved students’ reading ability, academic performance, and attitudes about learning. OASIS provides a proven approach to help at-risk children read at grade level.

The program taps the tremendous potential of committed volunteers who have the time, patience, and life experience to make a profound difference in the lives of children. Children in grades kindergarten through fourth grade receive one-on-one help from a volunteer tutor. The volunteers, who are over age 50, tutor students each week at the schools where the children attend. Children not only develop skills but also confidence and a positive self-image.

OASIS Intergenerational Tutoring program is an affiliate of Literacy Pittsburgh. It is currently offered in the Pittsburgh Public Schools and Woodland Hills School District.

Population(s) Served
Children and youth

Similar to the Peace Corps, the domestic AmeriCorps program engages more than 80,000 people in intensive service each year. Compass AmeriCorps is a program of Literacy Pittsburgh that provides service-year members to our partnering organizations in Allegheny County. Our members strengthen area nonprofits by providing full-time social services support and English language instruction to newly resettled refugees, immigrants, and international populations. Compass AmeriCorps members serve 1700 hours over 11 months as part of a passionate team that meets regularly for professional development and community service projects.

Population(s) Served
Adults

Where we work

Awards

ProLiteracy Award for U.S. Program Innovation 2008

ProLiteracy

Wishart Award for Excellence in Nonprofit Management 2002

The Forbes Fund

Standards for Excellence Certification 2010

Pennsylvania Association of Nonprofit Organizations

Literacy Leadership Award 2011

National Coalition for Literacy

Best Places to Work 2022

Pittsburgh Business Times

Affiliations & memberships

ProLiteracy America 1976

Pennsylvania Association of Nonprofit Organizations 2006

Greater Pittsburgh Non-profit Partnership 2005

Coalition of Adult Basic Education 2018

Pennsylvania Association of Adult Continuing Education 2018

Greater Pittsburgh Chamber of Commerce 2018

Beaver County Chamber of Commerce 2019

Vibrant Pittsburgh 2021

Best Place to Work 2022

Best Place to Work 2023

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of program participants who receive a secondary school diploma or GED

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

High School Equivalency Exam Preparation

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Many employers waived high school diploma and equivalency requirements due to the labor shortage impacting the number of adults pursuing the credential.

Number of program participants who obtain a job within 3 months of program completion

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Unemployed people

Related Program

College and Career Readiness

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This data includes job attainment and retention. The unprecedented and disproportionate impact of the COVID-19 pandemic on the low wage workforce impacted 2020-21 employment outcomes.

Number of graduates enrolled in higher learning, university, or technical/vocational training

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

College and Career Readiness

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

This data includes students that may be co-enrolled with job training or higher education while studying with us.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Literacy Pittsburgh is an essential part of our region's talent development system by helping adult learners develop the reading, writing, math, English language, digital, and workplace skills needed to create security for their families and build their futures in our communities.

As indicated in our strategic plan, Literacy Pittsburgh strategies are:
Develop skill-building and career development pathways that are clear and well-defined for both students and employers and that lead to careers with family-sustaining wages.
Expand capacity to serve more students and increase student persistence by reducing barriers to access, participation, and success.
Evaluate opportunities to expand and enhance programming and pursue those that offer a net gain to organizational impact and sustainability.

We also have strategies related to our Readiness and Sustainability goals. These can be found in our strategic plan.

Literacy Pittsburgh is the largest provider of adult and family literacy in Beaver and Allegheny Counties. We have been a leader in this field since 1982, earning state and national awards for the strength of its programs and administrative oversight. A stable staff with extensive training and experience in adult education and English language learning creates an outstanding learning environment for students that is grounded in best practices, innovation and continuous program improvement.

Our current strategic plan includes the goal of being stable, agile, and continuously improving. We have prioritized three strategies over the next three years to meet this goal:
Grow and engage our people through recruitment and retention, compensation growth and policy and procedure improvements.
Establish DEIA as an integral part of Literacy Pittsburgh's culture and operations. n
Commit to highly functioning, reliable, quality systems and efficient processes for data information and technology.
Make safety upgrades to all Literacy Pittsburgh sites.

For 40 years, Literacy Pittsburgh has been building better lives through learning, and we are witness to the transformational power of education every day. We have grown from an organization that taught people to read at a kitchen table to an organization that reaches more than 5,000 individuals in our region each year across eight sites and that maintains hundreds of partnerships in Allegheny and Beaver counties. Thousands of students enrolled at Literacy Pittsburgh make significant educational gains often the equivalent of two grade levels after just 60 hours of instruction. This accomplishment, along with the self-confidence they develop, enables them to pursue their goals, whether those may be college, career, business ownership, citizenship, better parenting, or other worthy pursuits. With each achievement, the cycle of poverty is disrupted, and the positive impact multiplied for the whole family for generations to come.

That our work is growing in relevance and demand is evidenced by our growth. Compared to three years ago, were serving 43% more students, high school equivalency attainment has more than doubled, postsecondary transitions have increased by 67%, and employment outcomes have increased by 40%. Not surprisingly, increased investment has led to these better results for adult learners in the region, including a 42% rise in the operating budget from an increasingly diversified base of individuals, corporations, foundations, contracts, and new government sources. More than $1.4 million has been raised to support innovation. Our 2024-2027 plan is focused on sustaining and increasing this impact well into the future.

Our plan for the future is premised on the simple fact that Literacy Pittsburgh has an invaluable role to play in expanding the regions skilled workforce. We are working with thousands of adults to increase the skills that are prerequisites for career advancement into and within middle-skills employment and beyond.

Literacy Pittsburgh takes seriously our responsibility to proceed boldly into the future as we sit at the nexus of three urgent local and national issues. First, the nation and the Commonwealth continue to reckon with the shortage of skilled workers and seek new and innovative ways to boost the talent pipeline. Second, a surge in immigration and refugee populations has created an urgent need to support English language acquisition so our new neighbors can secure jobs and build their families and futures in our region. Third, the rapid pace of technological change has created demand for a more digitally literate citizenry for work, learning, healthcare, and life.

The growth we envision is described in the strategic priorities that continue to guide our work:
Ready: we will be agile, stable and continuously improving
Relevant: we will play an increasingly important role in developing the region's talent
Sustainable: we will generate revenue to fuel growth, innovation, and long-term sustainability.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback

Financials

Literacy Pittsburgh
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Literacy Pittsburgh

Board of directors
as of 01/23/2024
SOURCE: Self-reported by organization
Board chair

Ms. Andrea Clark-Smith

UPMC

Term: 2023 - 2025

Danell R Cooper

KidsVoice

Scott A Bartlett

Rich Foods

Richard M Heiser

FedEx Ground

Rebecca Roadman

University of Pittsburgh

Tina Myles

Pressley Ridge

Nancy J Crouthamel

Civic Volunteer

Emmanuel George

Covestro

Leslie Gromis Baker

Buchanan Ingersoll

Bill Southern

Block Communications

Jennifer Styran

Carnegie Library of Pittsburgh

Karen R Worcester

Hope Gas

Kathleen M Sullivan

Clark Hill

Erin Weber

Raymond James

Lucy Russell

University of Pittsburgh

Kevin Kinross

Carey Group

Ellen Freeman

Freeman Immigration Group

Ellen Duffield

Highmark Wholecare

Earl Buford

CAEL

Keely Barona

Carlow University

Steve Sokoloski

Highmark Health

Katy Rittle

LPE Associates

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 1/23/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 01/23/2024

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.