Literacy Pittsburgh
Better Lives Through Learning
Programs and results
What we aim to solve
As many as 40% of U.S. adults lack the literacy skills needed to succeed in college and job training. Yet a vast majority of new positions require postsecondary education. This create a mismatch between open positions and available workers leading to shortages in some industries and perpetuating poverty in families.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
College and Career Readiness
In a challenging economy, individuals without a high school diploma or without adequate math, reading and digital literacy skills face higher levels of unemployment. Literacy Pittsburgh’s Adult Basic Education program helps students boost their reading, writing, and math skills so they may reach their personal and professional goals. Whether they want to earn a high school equivalency diploma, continue their education, or receive additional training for a job or a promotion, we help students define their goals and then offer the necessary learning opportunities. Students enter the program with a wide variety of skills and life experiences. Literacy Pittsburgh tailors instruction to meet each student’s unique needs. We offer both one-on-one and classroom instruction. Encouragement and a positive environment are keys to helping students gain both the skills and the confidence needed to make their goals a reality.
English Language Learning
Immigrants and refugees coming to Pittsburgh face a new city, a new language, and a whole new way of life. Some are from war-torn countries and have suffered great hardships. Others may have had little schooling. Still others may have been accomplished professionals in their homeland. All are eager to improve their reading, writing, speaking, and listening skills so they can build a better life for their families. The language barrier is all that is holding them back from success. Literacy Pittsburgh helps foreign-born individuals learn the English language and American culture so they can thrive in our community. Teaching is tailored to each student’s skill level and goals. Classes focus on reading, writing, speaking, and listening skills, succeeding in the workplace, digital literacy, and navigating day-to-day life in a new city and culture. Students also have the opportunity to prepare for the U.S. citizenship exam. This program is for students who plan to remain in the United States permanently. The program is not intended for visitors to the U.S. or those with an F1 Visa.
Family Literacy
Literacy Pittsburgh strengthens families by helping parents be their child’s first and best teacher. Our Family Literacy program fosters a love of learning in both children and parents. Adults develop the language and literacy skills needed to support their children’s educational goals, and children gain the foundational skills needed to succeed in school.
Family Literacy includes four distinct components: adult literacy, early childhood education, parenting skills and intergenerational literacy activities. The program incorporates lessons in reading, writing and speaking English, nutrition, healthy living, digital literacy, and workplace skills. Children participate in fun literacy-based activities such as library visits, family fun days and community activities.
Partnerships with community groups, libraries, churches and local government are a cornerstone of this program. Students learn about the community around them while giving back to those who have helped them.
Since 1995, Literacy Pittsburgh has been affiliated with the National Center for Families Learning, an organization that advances literacy and education by developing, implementing, and documenting innovative and promising two-generation practices, networks, and learning tools.
High School Equivalency Exam Preparation
Students receive help to prepare for the five test subject areas: Language Arts/Reading, Language Arts/Writing, Math, Science, and Social Studies. Students also learn test-taking tips and strategies. Literacy Pittsburgh’s High School Equivalency Exam Preparation Program prepares students to take either the GED® or HiSet® exam. Both of these approved tests allow Pennsylvania students to earn the Commonwealth Secondary School Diploma. Those students who meet certain program requirements can also apply for a Literacy Pittsburgh scholarship to take their exams for free. In addition to offering preparation classes, we also guide students through the test registration process and help them find test times that fit their schedules.
Employee Training Services
Effective communication in the workplace allows companies to thrive. Yet, communication remains a top concern for employers and employees alike. These challenges have real costs in employee turnover, reduced productivity, and customer dissatisfaction.
Literacy Pittsburgh's employee training services can help companies overcome these challenges and boost its bottom line. In this program, instructors build a customized 15-hour training program to increase the skill level of employees. Educational offerings include Workplace English, Math Brush-up, Business Writing, and Cultural Competency. Employer Services training courses are developed collaboratively, with employer and employee goals in mind. Instruction is delivered on-site in a small group setting. A report will be provided at the conclusion of the course with quantitative and qualitative results as well as recommendations for next steps.
OASIS Intergenerational Tutoring
For nearly two decades, OASIS Intergenerational Tutoring has consistently improved students’ reading ability, academic performance, and attitudes about learning. OASIS provides a proven approach to help at-risk children read at grade level.
The program taps the tremendous potential of committed volunteers who have the time, patience, and life experience to make a profound difference in the lives of children. Children in grades kindergarten through fourth grade receive one-on-one help from a volunteer tutor. The volunteers, who are over age 50, tutor students each week at the schools where the children attend. Children not only develop skills but also confidence and a positive self-image.
OASIS Intergenerational Tutoring program is an affiliate of Literacy Pittsburgh. It is currently offered in the Pittsburgh Public Schools and Woodland Hills School District.
Compass AmeriCorps
Similar to the Peace Corps, the domestic AmeriCorps program engages more than 80,000 people in intensive service each year. Compass AmeriCorps is a program of Literacy Pittsburgh that provides service-year members to our partnering organizations in Allegheny County. Our members strengthen area nonprofits by providing full-time social services support and English language instruction to newly resettled refugees, immigrants, and international populations. Compass AmeriCorps members serve 1700 hours over 11 months as part of a passionate team that meets regularly for professional development and community service projects.
Where we work
Awards
ProLiteracy Award for U.S. Program Innovation 2008
ProLiteracy
Wishart Award for Excellence in Nonprofit Management 2002
The Forbes Fund
Standards for Excellence Certification 2010
Pennsylvania Association of Nonprofit Organizations
Literacy Leadership Award 2011
National Coalition for Literacy
Best Places to Work 2022
Pittsburgh Business Times
Affiliations & memberships
ProLiteracy America 1976
Pennsylvania Association of Nonprofit Organizations 2006
Greater Pittsburgh Non-profit Partnership 2005
Coalition of Adult Basic Education 2018
Pennsylvania Association of Adult Continuing Education 2018
Greater Pittsburgh Chamber of Commerce 2018
Beaver County Chamber of Commerce 2019
Vibrant Pittsburgh 2021
Best Place to Work 2022
Best Place to Work 2023
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of program participants who receive a secondary school diploma or GED
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
High School Equivalency Exam Preparation
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
Many employers waived high school diploma and equivalency requirements due to the labor shortage impacting the number of adults pursuing the credential.
Number of program participants who obtain a job within 3 months of program completion
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, Unemployed people
Related Program
College and Career Readiness
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
This data includes job attainment and retention. The unprecedented and disproportionate impact of the COVID-19 pandemic on the low wage workforce impacted 2020-21 employment outcomes.
Number of graduates enrolled in higher learning, university, or technical/vocational training
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
College and Career Readiness
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Context Notes
This data includes students that may be co-enrolled with job training or higher education while studying with us.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Literacy Pittsburgh is an essential part of our region's talent development system by helping adult learners develop the reading, writing, math, English language, digital, and workplace skills needed to create security for their families and build their futures in our communities.
What are the organization's key strategies for making this happen?
As indicated in our strategic plan, Literacy Pittsburgh strategies are:
Develop skill-building and career development pathways that are clear and well-defined for both students and employers and that lead to careers with family-sustaining wages.
Expand capacity to serve more students and increase student persistence by reducing barriers to access, participation, and success.
Evaluate opportunities to expand and enhance programming and pursue those that offer a net gain to organizational impact and sustainability.
We also have strategies related to our Readiness and Sustainability goals. These can be found in our strategic plan.
What are the organization's capabilities for doing this?
Literacy Pittsburgh is the largest provider of adult and family literacy in Beaver and Allegheny Counties. We have been a leader in this field since 1982, earning state and national awards for the strength of its programs and administrative oversight. A stable staff with extensive training and experience in adult education and English language learning creates an outstanding learning environment for students that is grounded in best practices, innovation and continuous program improvement.
Our current strategic plan includes the goal of being stable, agile, and continuously improving. We have prioritized three strategies over the next three years to meet this goal:
Grow and engage our people through recruitment and retention, compensation growth and policy and procedure improvements.
Establish DEIA as an integral part of Literacy Pittsburgh's culture and operations. n
Commit to highly functioning, reliable, quality systems and efficient processes for data information and technology.
Make safety upgrades to all Literacy Pittsburgh sites.
What have they accomplished so far and what's next?
For 40 years, Literacy Pittsburgh has been building better lives through learning, and we are witness to the transformational power of education every day. We have grown from an organization that taught people to read at a kitchen table to an organization that reaches more than 5,000 individuals in our region each year across eight sites and that maintains hundreds of partnerships in Allegheny and Beaver counties. Thousands of students enrolled at Literacy Pittsburgh make significant educational gains often the equivalent of two grade levels after just 60 hours of instruction. This accomplishment, along with the self-confidence they develop, enables them to pursue their goals, whether those may be college, career, business ownership, citizenship, better parenting, or other worthy pursuits. With each achievement, the cycle of poverty is disrupted, and the positive impact multiplied for the whole family for generations to come.
That our work is growing in relevance and demand is evidenced by our growth. Compared to three years ago, were serving 43% more students, high school equivalency attainment has more than doubled, postsecondary transitions have increased by 67%, and employment outcomes have increased by 40%. Not surprisingly, increased investment has led to these better results for adult learners in the region, including a 42% rise in the operating budget from an increasingly diversified base of individuals, corporations, foundations, contracts, and new government sources. More than $1.4 million has been raised to support innovation. Our 2024-2027 plan is focused on sustaining and increasing this impact well into the future.
Our plan for the future is premised on the simple fact that Literacy Pittsburgh has an invaluable role to play in expanding the regions skilled workforce. We are working with thousands of adults to increase the skills that are prerequisites for career advancement into and within middle-skills employment and beyond.
Literacy Pittsburgh takes seriously our responsibility to proceed boldly into the future as we sit at the nexus of three urgent local and national issues. First, the nation and the Commonwealth continue to reckon with the shortage of skilled workers and seek new and innovative ways to boost the talent pipeline. Second, a surge in immigration and refugee populations has created an urgent need to support English language acquisition so our new neighbors can secure jobs and build their families and futures in our region. Third, the rapid pace of technological change has created demand for a more digitally literate citizenry for work, learning, healthcare, and life.
The growth we envision is described in the strategic priorities that continue to guide our work:
Ready: we will be agile, stable and continuously improving
Relevant: we will play an increasingly important role in developing the region's talent
Sustainable: we will generate revenue to fuel growth, innovation, and long-term sustainability.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Literacy Pittsburgh
Board of directorsas of 01/23/2024
Ms. Andrea Clark-Smith
UPMC
Term: 2023 - 2025
Danell R Cooper
KidsVoice
Scott A Bartlett
Rich Foods
Richard M Heiser
FedEx Ground
Rebecca Roadman
University of Pittsburgh
Tina Myles
Pressley Ridge
Nancy J Crouthamel
Civic Volunteer
Emmanuel George
Covestro
Leslie Gromis Baker
Buchanan Ingersoll
Bill Southern
Block Communications
Jennifer Styran
Carnegie Library of Pittsburgh
Karen R Worcester
Hope Gas
Kathleen M Sullivan
Clark Hill
Erin Weber
Raymond James
Lucy Russell
University of Pittsburgh
Kevin Kinross
Carey Group
Ellen Freeman
Freeman Immigration Group
Ellen Duffield
Highmark Wholecare
Earl Buford
CAEL
Keely Barona
Carlow University
Steve Sokoloski
Highmark Health
Katy Rittle
LPE Associates
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 01/23/2024GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.