HOPE CENTER FOUNDATION

Multiple Ministries. Countless Stories. One Hope.

aka The Hope Center   |   Plano, TX   |  www.thehopecenter.org

Mission

The Hope Center strengthens the impact of Christian ministries–Worldwide. Our 60+ diverse nonprofits share the love of Christ to thousands every day–transforming lives in North Texas and around the world.

Notes from the nonprofit

We have a five year strategic plan as well as an annual strategic action plans corresponding to the five year plan, but these are proprietary and confidential documents of The Hope Center Foundation.

Ruling year info

2008

Principal Officer

Mr. Greg Burns

Main address

2001 W Plano Pkwy Ste 1700

Plano, TX 75075 USA

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EIN

26-1590757

NTEE code info

Private Operating Foundations (T23)

IRS filing requirement

This organization is required to file an IRS Form 990-PF.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Synergy, Service, Stewardship

The Hope Center exists to serve the 60 plus Christian nonprofits that call the building their home. The Hope Center provides opportunities for synergy, service, and stewardship to maximize the impact of every nonprofit.

Population(s) Served
Adults

Employees from different nonprofits in the building who have a similar job description meet together about once a month to get to know one another, discuss challenges, share successes, problem solve, and learn from each other. Examples of Synergy Groups include Information Technology, Development, Human Resources, and Events.

Population(s) Served
Adults

The Hope Center staff of 7 average 8 to 10 tours per week of new visitors to The Hope Center. This number increases due to the desire to host events in The Hope Center conference rooms. The largest room can seat 600.

Population(s) Served
Adults

Newspaper Articles, Social Media, Website

Population(s) Served
Adults

A full-service job board featuring full-time, part-time, volunteer, and intern positions with faith-based organizations all over DFW.

Population(s) Served
Adults

Where we work

Accreditations

Evangelical Council for Financial Accountability (ECFA) 2020

Excellence in Giving Certified Transparent 2020

City of Plano's Green Business Certificate Award 2018

Guidestar Platinum Certification 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of Christian Nonprofit Tenants

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Synergy, Service, Stewardship

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of visitors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Synergy, Service, Stewardship

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The number of visitors in 2020 was significantly affected due to the COVID-19 pandemic.

Number of Events

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Synergy, Service, Stewardship

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of overall donors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Synergy, Service, Stewardship

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The Hope Center is a one-of-a-kind 50(c)3 Christian nonprofit center that leases office space to over 60 Christian nonprofits. Funded through donations, The Hope Center offers these ministries significantly less than market rate rent, free event space, and many other accommodations in a servant-minded culture. THC nonprofits all have a common goal: to share Christ in North Texas and around the world. The Hope Center aims to foster a collaborative community that allows nonprofits to save money in overhead costs, establish synergy with other ministries, and ultimately have a greater impact in North Texas and around the world. The long-term goals of The Hope Center are to create space for even more nonprofits and to possibly open another Hope Center in the future.

To achieve these goals, The Hope Center must first be creative with space in their 185,000 square foot building. THC is frequently remodeling and adjusting office suites to open up more space for more nonprofits to lease. In addition, tenants are encouraged to evaluate their unused space so that they can sublease to nonprofits on the wait list. Currently, there are over 25 ministries on the waitlist. In addition to these efforts, THC is always sharing with others about the possibility of a second Hope Center in the U.S.

The Hope Center has been blessed with excellent capabilities to achieve their goals. These include a professional staff with a Director of Operations and Building Engineer, a Board of Reference and an active Board of Directors. In addition, THC also has a partnership with Holt Lunsford Commercial, a leading commercial real estate provider in the DFW area.
The significantly reduced market rate rent that THC receives from its tenants covers the basic costs of the building but not necessary upkeep and improvement costs such as security and IT upgrades. Because of this, The Hope Center must continue to grow their amount of donors, both major donors and new donors.
The Hope Center also rents out their event space to external Christian organizations, providing another source of income and an avenue to maintain relationships with outside nonprofits.

Over the last 11 years, The Hope Center has accomplished many things, including being a host site for National Day of Prayer for the last 5 years, creating a nonprofit job board platform called THC JobLink, and remodeling to transform common space into rental space. In the future, THC hopes to repurpose space for Admin offices so that growing nonprofits can expand, reduce the amount of time that nonprofits spend on the waitlist, eliminate security risks, and keep donations high enough to continue offering a significantly reduced market rate rent.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    The Hope Center collects annual surveys from ministry partners.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

HOPE CENTER FOUNDATION
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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HOPE CENTER FOUNDATION

Board of directors
as of 10/10/2021
SOURCE: Self-reported by organization
Board chair

Ms. June Hunt

Hope for the Heart

Term: 2008 -

Gregg Ballew

Westwood Holdings Group

Mike Carroll

BAKC Accountants & Advisors

Mark Doran

Transwestern

Greg England

Spyglass Equities Company

Carl Hefton

Six Pillars Partners

Timothy Owens

Sewell

Sharla Langston

Brenda Teele

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/10/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

No data

Race & ethnicity

No data

Gender identity

 

Sexual orientation

No data

Disability

No data