PLATINUM2025

WELCOME HOME ANGEL

Helping families be families

Wilmington, NC   |  http://www.welcomehomeangel.com

Mission

Founded in 2007, the mission of Welcome Home Angel is to bring joy to children with significant health or life altering conditions and relief to their families by creating happier and more functional living spaces. We change their lives by giving their bedroom and other living spaces a total makeover. We create a healing (and happy!) environment that gives comfort and provides a better quality of life.

Ruling year info

2008

Executive Director

Craig Wagner

Main address

3175 Wrightsville Ave

Wilmington, NC 28403-4184 USA

Show more contact info

EIN

26-1638488

NTEE code info

Children's and Youth Services (P30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Creating adaptive and accessible homes for individuals to age in place

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Adaptive Design Services

Adaptive Design Services provide guidance on transforming spaces through a virtual design consultation. Our goal is to help you design a home in which everyone thrives and that has your unique needs in mind. This program is thoughtfully designed for ALL AGES, ensuring a customized approach that resonates with everyone, no matter their stage in life.

Population(s) Served
Children and youth

Bedroom in a Box provides a carefully curated design personalized to children for their spaces and needs, with a focus on creating environments that positively influence well-being through neuroaesthetic principles such symmetry and balance and color psychology.

Population(s) Served

We provide home renovations for families with children who have a chronic and physically debilitating illness, injury, or developmental disability. Renovations vary and can cost up to $20,000. We use professional Interior Designers and Contractors who volunteer their time to make children's dreams come true and to give their families greater ease of care.

Population(s) Served
Children and youth
People with physical disabilities

Where we work

  • Brunswick County (North Carolina, United States)

  • New Hanover County (North Carolina, United States)

  • Pender County (North Carolina, United States)

  • Wilmington (North Carolina, United States)

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of homeowners/tenants rating their feeling of safety in and around their homes as satisfactory

This metric is no longer tracked.
Totals By Year
Related Program

Home Renovations

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Reduced parents/caregivers worries about child's safety (out of a scale of 4)

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

We believe that we have an obligation and duty to help those in need. The children that we work with did nothing to deserve the medical hardships that they experience daily, but they all deserve our help. For those of us who have been blessed with healthy lives, it is difficult to imagine the life altering effect that chronic diseases and injuries have on children and their caregivers. A parent frequently ends up having to leave their job so that they can provide the required level of care. This puts a financial strain on the families which leads to the inability to pay for needed room and home upgrades. Hospital visits and doctor appointments become routine. Days confined to the home, away from peer social interactions, are commonplace. Life will always be different for these families, but we are here to provide support.

Welcome Home Angel exists to provide relief to the lives of these children and their families through aesthetic changes, structural modifications, and emotional support. When possible, we refer the families to additional organizations that might be able to provide further assistance. We also seek to involve groups or clubs that can help bring joy and excitement into the lives of the children. In kind donations are actively acquired, and in doing so, the value of monetary donations is doubled. Our approach leads to a more comprehensive form of involvement that maximizes our impact.

Today Welcome Home Angel, Inc. has brought joy and comfort to over 35 children and their families within a 25-mile radius of Wilmington, NC, by renovating bedrooms, bathrooms, and other living spaces within the homes of chronically ill or injured children. Renovations allow for a safer, happier place in which these children can focus on healing, rather than their obstacles.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded, We share the feedback we received with the people we serve

Financials

WELCOME HOME ANGEL
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

WELCOME HOME ANGEL

Board of directors
as of 3/4/2025
SOURCE: Self-reported by organization

David Sechrist

Dolores Reese

Heather Glover

John Gray DIRECTOR

John Kaiser

Karen Benton

Kathryn Nixon

Lyndsey Stainback

Magda Santos

Renee Mangum

Shawn Kuehner

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability