Luke's Wings, Inc.

Keep Them Flying

Washington, DC   |  www.lukeswings.org

Mission

Luke's Wings is an organization dedicated to the support of service members who have been wounded in battle.  Recognizing the immediate need for families to be with their loved ones at such a difficult time, Luke's Wings provides families with the means to visit during the service member's hospitalization and rehabilitation.  By purchasing travel agency services and travel tickets for loved ones, Luke's Wings provides an immediate and invaluable service to the families of our men and women at arms while also helping to encourage and motivate the service member's recovery.
In 2011, Luke's Wings expanded the mission to also include Texas Veterans during major life events and all Veterans in Hospice Care. As such; a Texas Veteran may be with their family during a major life event. A Veteran in Hospice Care may be surrounded by loved ones as they pass away.
Today, the majority of requests are for World War II Veterans, Korean War Veterans, and Vietnam War Veterans in elderly care facilities or long term inpatient care facilities. Luke's Wings regards the Veterans in Hospice Care Program as a “final salute" to the greatest generation that ever lived.
While individual donations may be made directly on our website, Luke's Wings also asks corporations to support our cause with corporate sponsorships and in-kind donations. 
Recognizing the difficulties families encounter as they make their way to their loved ones' side, Luke's Wings purchases the plane tickets and plans the trips, then Luke's Wings partners with other non profit who can provide other services including, but not limited to, free or discounted accommodations, meals, entertainment, local travel vouchers, city tours, etc.

Notes from the nonprofit

We are honored to continue serving our Nation's wounded, ill and injured service members and veterans during their recovery and rehabilitation.

Ruling year info

2008

CEO

Fletcher Gill

Main address

1054 31st St Suite 540

Washington, DC 20007 USA

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EIN

26-1691195

NTEE code info

Military/Veterans' Organizations (W30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

The Wounded Warrior Transportation Assistance Program (W.W.T.A.P)

Luke’s Wings flies families in and out of military hospitals, but also flies Wounded Warriors home for Christmas, alive days, birthdays, major life events, or just whenever. This service helps ensure that every Wounded Warrior is supported by their family as they recover. In order to deliver this program, Luke’s Wings has partnered with ten (10) military hospitals across the country, as well as the USO, Red Cross, and United Way.

Population(s) Served
Families
Caregivers

Luke’s Wings flies families into Hospice Care facilities when a Veteran is ready to pass away. This service helps ensure that every Veteran is always surrounded by loving family and friends during their final days and hours (and is never alone when they pass away). This allows them to say their goodbyes and allows them to reconcile their differences. It is a service we hold very dear to our hearts, as we know we are providing a final salute to the greatest generation that ever lived (our WWII Veterans) and those who should have been treated better all along (our Vietnam Veterans). In order to deliver this program, Luke’s Wings has partnered with the Assisted Living Federation of America(http://www.alfa.org/alfa/default.asp)  (ALFA) and their 300 partners to deliver this offer to over 300,000 veterans currently residing in senior living communities across the country.

Population(s) Served
Families
Caregivers

Luke’s Wings provides flights for the loved ones of Special Operators during recovery, rehabilitation, and certain times of duress. These elite groups include Navy SEALs, Army Green Berets, Army Rangers, and Marine MARSOC, among others. We are honored to be a trusted benevolent partner to the United States Special Operations Command Care Coalition through their Warrior Care Program, allowing us to best serve their close-knit community.

Population(s) Served
Families
Caregivers

Where we work

Awards

Community Challenge Finalist 2012

Joining Forces

Helping Wounded Warriors be Home for Christmas 2011

North Carolina State Congress - Virginia Foxx

Generous Commitment of Time, Support & Inspiration to our Endeavors 2011

Walter Reed Army Medical Center

Medal of Honor 2012

Ellis Island

Power Player of the Week 2011

Chris Wallace - Sunday Morning

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Wounded, ill and injured service members, veterans and their loved ones.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes, Personal relationships,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    With a survey to our beneficiaries we were able to discover a heavier need for our nations wounded, ill and injured veterans. With this information, we established our fourth program, Veterans in Hospice Care Transportation Assistance Program.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Our beneficiaries develop a deeper trust for our organization. They know we truly care about their needs and Luke's Wings filling the gap within our Nation's military community.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Luke's Wings, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Luke's Wings, Inc.

Board of directors
as of 9/29/2021
SOURCE: Self-reported by organization
Board chair

U.S. Army Staff Sergeant James Pierce (Ret.)

National Parks Service

Term: 2021 - 2019

Fletcher Gill

The Genau Group

Jason Sickels

Formula Sports & Entertainment Group

John Ennis

IBM

James Pierce

National Park Service

Emily Fletcher

Kilpatrick Towsend

Matt Suttmiller

RedPeg Marketing

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 09/29/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 09/29/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.