Women Veterans Support Services Inc

"We step up, so they can step out!"

aka WVSS, Inc.   |   Raleigh, NC   |

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Women Veterans Support Services, Inc. (WVSS) is a nonprofit organization dedicated to providing compassionate care and critical services to women veterans in North Carolina and beyond. Our mission is to offer assistance during times of crisis, ensure veterans and their families receive deserved benefits, and connect them with vital community support systems. We respect veterans' sacrifices, advocate on their behalf, and empower women veterans by providing essential services and educational initiatives.

Ruling year info


Founder and Executive Director

Ms. Patricia A Harris


Rev Barbara J Falana

Main address

P.O. Box 26876

Raleigh, NC 27611-6876 USA

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NTEE code info

Single Organization Support (P11)

Housing Expense Reduction Support, Rent Assistance (L82)

Alliance/Advocacy Organizations (P01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Programs and results

What we aim to solve

SOURCE: Self-reported by organization

As our women veterans leave the military, they envision themselves stepping up in society to a better life. No man or woman exiting the military service ever imagines him or herself in a situation so dire as being homeless and a victim of abuse. We advocate for laws prevention and bring awareness of the plights women vets suffer. The comrades' network they left behind in the military is long gone, and they face despair and feel that they are alone. Leaving no one to talk to about the secrets of abuse they suffer and the homelessness experience, we step in so that they can step up to that better life. Women Veteran Support Services, Inc. (WVSS), since 2007, still specializes in crisis management. Women veterans have unique needs that many community agencies that provide services are not aware of in our military culture. This is a problem as she often misses essential services and benefits that she is entitled to, from homelessness to safety to jobs.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Project Red Shoe

Project Red Shoe serves as a symbol of hope for veterans transitioning from the military, offering assistance to combat homelessness. Our focus is primarily on supporting women veterans and extending aid to all veterans in need. Through strategic partnerships, we provide various services such as rapid rehousing programs, training, job placement assistance, healthcare access, and support in securing benefits, depending on available donations.

Population(s) Served
Women and girls

At WVSS, we specialize in assisting women veteran and their children who find themselves in crisis situations. Our comprehensive services include:

Safe Shelter: Ensuring the immediate safety and well-being of women veterans facing homelessness or dangerous environments.
Re-housing Initiatives: Providing transitional and permanent housing solutions, allowing veterans to regain stability and rebuild their lives.
Medical and Mental Health: Collaborating with healthcare professionals to address the unique physical and emotional needs of women veterans.
Financial Assistance: Offering support with financial challenges, including emergency funds, debt management, and job training.

Population(s) Served
Women and girls

Starting over is never an easy task, and after trauma, it's even more difficult. WVSS has committed to the total package, her. This program will assist our at-risk, homeless veteran that is pregnant. Maternal support is critical during this time. H.E.R. is the program to aid her in wholeness. It is the positive reinforcement in regaining her self-control, self-confidence, mentally, physically, and spiritually. Survivors need extra care! H- health & fitness, healing, and hope. E- empowerment, self-determination, and using your experiences to propel you. R- release, redefine you, and repair. Getting exercise and developing sound eating habits go a long way. Let's get together and discuss it with you - redefined.

Population(s) Served
Women and girls

Ready 4 Work! is the WVSS program for reintegration into the workforce. WVSS is in partnership with a job staffing company (veteran-owned) to assist with resume` building, job interview training, and getting the job.

Population(s) Served
Women and girls

Where we work


Certificate of Special Congressional Recognition 2019

Congressional Black Caucus

Affiliations & memberships

North Carolina Department Military and Veteran Affairs and NC Council on Women and Youth Involvement 2019

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of Women Veterans that are an under-served population that are homeless and/or Domestic violence/Sexual violence

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Veterans

Related Program

Project Red Shoe

Type of Metric

Output - describing our activities and reach

Direction of Success


Context Notes

WVSS has chosen to serve women veterans as a priority because women who are homeless are far more vulnerable than homeless men; also the increased numbers of sexual abuse/domestic abuse.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Guiding Principles
Compassionate Care: At WVSS, we prioritize delivering compassionate care to women veterans in need. We understand that crisis situations can leave individuals feeling vulnerable and hopeless. Our dedicated team of professionals and volunteers is committed to providing the support and resources necessary for healing and recovery.

Family Preservation: Recognizing the importance of family dynamics and the unique challenges faced by families in crisis, WVSS goes beyond traditional shelter provisions. We work diligently to assist families who may not find traditional shelters suitable for their needs. By offering tailored solutions, we ensure that families remain together during their journey towards recovery and stability.

Inclusive Support: WVSS strongly believes in honoring the service of all veterans, regardless of gender or circumstance. While our focus is on women veterans, we do not turn away any fellow veteran who seeks our assistance. It is our duty to extend our support to all those who have served and continue to bear the physical, emotional, and psychological burdens of their experiences.

Advocacy & Direct Services: As a charitable and educational organization, WVSS not only provides direct services to women veterans but also advocates on their behalf. We work tirelessly to ensure that women veterans have access to their entitled benefits and to empower them with the knowledge and skills needed to navigate their post-military lives successfully.

Our Services
Emergency Shelter and Safety: WVSS offers immediate assistance in locating emergency shelter for women veterans facing homelessness or dangerous environments. Our priority is to ensure their safety and well-being during their time of crisis.

Family-Oriented Solutions: Recognizing the importance of preserving the family unit, WVSS provides assistance to families with unique limitations that make traditional shelters challenging or unsuitable. We strive to create an environment where families can heal and grow together, understanding that family stability is essential to individual recovery.

Benefit Support: WVSS is committed to ensuring that women veterans receive the benefits they are entitled to, as well as connecting them with additional resources within their communities. We assist in navigating the complex system of benefits and advocate for women veterans to receive the support they deserve.

Comprehensive Care: WVSS collaborates with healthcare professionals to address the specific medical and mental health needs of women veterans. By taking a holistic approach to care, we not only assist in addressing immediate challenges but also provide support for long-term well-being.

Join Our Mission
At WVSS, we believe in the power of collective action to make a significant impact in the lives of women veterans and their families.

For the past 13 years, Women Veterans Support Services, Inc., specialized in crisis management and provided compassionate care to women veterans with or w/o families. Ensure they receive the benefits to which they and their families are entitled and connect them to community support. WVSS, Inc. is an educational, advocacy-driven, and direct support service organization with two major programs, Project Red Shoe and Protective Red Shoe. Project Red Shoe program addresses the Homeless Women Veterans problems, near homelessness, emergency sheltering and transportation, food, clothing, and counseling. Protective Red Shoe program addresses Domestic Violence and Sexual Violence among Women with direct support in safety, transportation, and emergency shelter.

WVSS will continue to collaborate with other agencies and organizations. Collaborations with other community partnerships will assist us in getting the mission done. Donations, volunteers, and grants will ensure funding; in-kind donations are welcomed. In addition, memberships with various groups of cause will assist in accomplishing our goals.

Women Veterans have unique needs and are a very underserved population in our community and awareness of services of other agencies are not known. It is because NC is home to over 87,000 women veterans and NC rank 6th in the nation of this population, we are the fastest growing population for homelessness and sexual violence and suicide according to the recent report from NC Department of Military and Veteran Affairs (2018). There are not many resources available to address her unique needs and tailored services that are gender specific. Women Veteran Support Services (WVSS), will foster this assistance by developing collaborations with agencies such as crisis centers, Family Justice Centers, Veterans Administration, Police Departments, Legal Aid and State agencies such as Council for Women and Youth Involvement (CFW), NC DMVA, Veteran Organizations also military installations, communities, and education facilities.

Women Veterans Support Services, Inc., has for the past 13 years operate solely on donations/ in-kind services and volunteers and with collaborations with other State and local agencies and resources. We have served over 1000 women veterans and families and served our male veterans that are single parenting with girls and families with special needs with or w/o service animals, as these are the most difficult for emergency sheltering.
WVSS has since capitalized on the two main programs addressing Homelessness and Domestic abuse/Sexual violence with goals and objectives.

Goal 1 - Direct Services
To continue providing direct services to women veterans of sexual assault and domestic violence, homelessness and assist partner agencies and organizations in identifying their unique needs.

Goal 2 - Consultation
To advocate to develop policies to improve care concerning the barriers and mismanagement of the fastest-growing population of underserved crime survivors, i.e., women veterans and their families, to improve data collection.

Programs Objectives

1. Information and Referral
2. Client Outreach Services
3. Education
4. Training
5. Develop policies for improving care
6. Improving data collection

Expand our outreach by putting information into the hands of local organizations and agencies that can refer veterans in crisis to us. The data will help them screen veterans, for eligibility and direct them to us for help. Protective Red Shoe will uniquely promote that organizations adopt and implement the red question – "have you ever served in the military?" The results will increase veterans' identification so that they will no longer fall through the cracks but receive access more readily for assistance and benefits needed ASAP. Continue our work while we transition our location and procedures to track better and report our efforts digitally.
 Access training in LGBTQ populations and new procedures to help us grow and
better serve our veterans in crisis.
 Expand and formalize the arrangements that we already have with partner agencies that can provide the services such as transportation, emergency housing

Our vision is The Deborah Center which will provide women veterans in crisis a safe, clean place of refuge for short term 30 to 90-day intervals. In contrast, she will be provided with food, shelter, clothing, and sincere compassion while being assessed as to which direction she will need to take and place her on the road to a more stable life. Additionally, our assistance to women, frequently homeless, as they move from dependent, often abusive relationships into independent, self-sufficient lifestyles with training on life skills into permanent housing, vocational training, substance abuse referrals, community involvement, leisure activities, family counseling, and interpersonal skills awareness building through our partnership with other agencies.

Our base is out of Raleigh, NC, but our work has expanded statewide and beyond.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    We don’t have the right technology to collect and aggregate feedback efficiently, It is difficult to find the ongoing funding to support feedback collection, It is difficult to identify actionable feedback


Women Veterans Support Services Inc

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The people, governance practices, and partners that make the organization tick.


Connect with nonprofit leaders


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Connect with nonprofit leaders


Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Women Veterans Support Services Inc

Board of directors
as of 04/03/2024
SOURCE: Self-reported by organization
Board chair

Rev Barbara Falana

Women Veterans Support Services, Inc.

Term: 2008 -

Craig Gorham, USN, Ret.

Creative Management Staffing Service

Rev. Dr. David Mitchell, USN, Ret.

Senior Pastor, Mt. Gilead Baptist Church

LaMonica R Coleman, US Air Force

Disabled Vet

LaShonda R Harris, Ret, US Army

Franklin County Schools

Verna L Jones, US Army

NC Works, Superv

Karee White, US Army, Capt

Hidden Heroes, Caregiver

Mark T Prokop

Owner, Pro Financial Fitness

Tammy S Williamson,USMC,GyS

President, Montford Point Marines Assco #38

Cheryl H Ladson

Owner, The Accountability Circle

Pete Munos

Information Technology, Consultant

Brian Parker

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 9/19/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.


The organization's leader identifies as:

Race & ethnicity
Black/African American
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

The organization's co-leader identifies as:

Race & ethnicity
Native American/American Indian/Alaska Native/Indigenous
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation


We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 01/08/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.