PLATINUM2022

Women Veterans Support Services Inc

"We step up, so they can step out!"

aka WVSS, Inc.   |   Raleigh, NC   |  https://www.wvss-nc.org

Mission

The Womens Veterans Support Services, Inc. (WVSS) will provide compassionate care and services to women veterans in North Carolina and beyond in times of crisis, ensure they receive the benefits to which they and their families are entitled and connect them to community support. To assist in locating emergency shelter and safety. We assist with families often not suitable for traditional shelters due to family limitations. Keeping the family together is essential to recovery. WVSS will respect the sacrifice of service to all. We are a charitable, educational /training organization that also advocate and provide direct services for her. However, we will not turn away any fellow veteran. For she too has also borne the battles. WVSS has added our efforts in support of COVID-19 community help.

Ruling year info

2008

Founder and Executive Director

Ms. Patricia A Harris

President

Rev Barbara J Falana

Main address

P.O. Box 26876

Raleigh, NC 27611-6876 USA

Show more contact info

EIN

26-1902993

NTEE code info

Single Organization Support (P11)

Housing Expense Reduction Support, Rent Assistance (L82)

Alliance/Advocacy Organizations (P01)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

As our women veterans leave the military, they envision themselves stepping up in society to a better life. No man or woman exiting the military service ever imagines him or herself in a situation so dire as being homeless and a victim of abuse. We advocate for laws prevention and bring awareness of the plights women vets suffer. The comrades' network they left behind in the military is long gone, and they face despair and feel that they are alone. Leaving no one to talk to about the secrets of abuse they suffer and the homelessness experience, we step in so that they can step up to that better life. Women Veteran Support Services, Inc. (WVSS), since 2007, still specializes in crisis management. Women veterans have unique needs that many community agencies that provide services are not aware of in our military culture. This is a problem as she often misses essential services and benefits that she is entitled to, from homelessness to safety to jobs.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Project Red Shoe

Project Red Shoe is our program to address homelessness among women veterans in North Carolina. With the current pandemic of COVID-19, there is an increase in help needed. The homeless rate among our community has caused more of us to step in to assist with emergency shelters. The Red Shoe symbolizes our effort as hope and aspiration. As our veterans leave the military, they envision themselves stepping up in society to a better life. No man or woman ever imagines him or herself in situations dire as homeless. Often, there are complications with family, drugs, or the law when reaching this. We have been there. We are unique. We mainly assist women veterans; however, we will not turn away veterans. If eligible, we have working partnerships and collaborations with various local agencies and organizations that address rapid rehousing, training, jobs, healthcare, and benefits assistance. May also provide service for emergency sheltering when donations permit.

Population(s) Served
Veterans
Women and girls

With the current pandemic of COVID-19, there is an increase in violence under the Shelter-in-Place/ Stay-at-home. Emergency Sheltering is needed, and funds are required to purchase clean clothing. Domestic Violence and Sexual Assault is a pattern of behaviors used by one partner to maintain power
and control over another partner in an intimate relationship. National Statistics on Domestic Violence
(August 25, 2016) states that, on average, nearly 20 people per minute are physically abused by an
intimate partner in the United States. For one year, this equates to more than 10 million people. Every
nine (9) seconds in the US, a woman is assaulted and beaten, while 19% of domestic violence involves a
weapon. Among the many underserved victims of violence in North Carolina (NC), veterans are among
them, especially women veterans. According to a recent North Carolina Department Military & Veteran
Affairs (NCDMVA), report, NC ranks 6th in the nation of female veterans with a population of over
87,000. This unique and underserved population is also no stranger to domestic violence/sexual assault, much of which is derived from her service to our country. PTSD has also been associated with military
sexual trauma according to the U.S. Department of Veteran Affairs, 23 out of 100 women in the military
reported a sexual assault. Considering many cases go unreported, it is important for agencies working
with sexual and domestic assault to partner with organizations serving women veterans to be trained on
MST, PTSD, and trauma-informed resources and trained personnel such as WVSS. There are not many
resources available to address her unique needs and tailored services that are gender-specific. Project Protective Red Shoe will work in seven counties (Wake, Durham, Craven, Guilford, Onslow, Wayne, and Cumberland). This work is to provide direct services with Information, Referrals, Client outreach, and education.
Goal 1
Direct Services
To provide direct services to women veterans of sexual assault and domestic violence and assist partner agencies and organizations in identifying their unique needs.
Goal 2
Consultation
To provide consultation with the agencies and organizations in seven counties (Wake, Durham, Craven, Guilford, Onslow, Wayne, and Cumberland) concerning the barriers and mismanagement of the fastest-growing population of underserved women; women veterans.
Within seven counties (Wake, Durham, Craven, Onslow, Wayne, Cumberland, and Guilford) agencies and organizations that also provide services will receive consultation, training, to develop policies to improve care in identifying women veterans. We will work to improve data collection.

Population(s) Served
Women and girls
Veterans

Starting over is never an easy task, and after trauma, it's even more difficult. WVSS has committed to the total package, her. This program will assist our at-risk, homeless veteran that is pregnant. Maternal support is critical during this time. H.E.R. is the program to aid her in wholeness. It is the positive reinforcement in regaining her self-control, self-confidence, mentally, physically, and spiritually. Survivors need extra care! H- health & fitness, healing, and hope. E- empowerment, self-determination, and using your experiences to propel you. R- release, redefine you, and repair. Getting exercise and developing sound eating habits go a long way. Let's get together and discuss it with you - redefined.

Population(s) Served
Veterans
Women and girls

Ready 4 Work! is the WVSS program for reintegration into the workforce. WVSS is in partnership with a job staffing company (veteran-owned) to assist with resume` building, job interview training, and getting the job.

Population(s) Served
Women and girls
Veterans

Where we work

Awards

Certificate of Special Congressional Recognition 2019

Congressional Black Caucus

Affiliations & memberships

North Carolina Department Military and Veteran Affairs and NC Council on Women and Youth Involvement 2019

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of Women Veterans that are an under-served population that are homeless and/or Domestic violence/Sexual violence

This metric is no longer tracked.
Totals By Year
Population(s) Served

Women and girls, Veterans

Related Program

Project Red Shoe

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

WVSS has chosen to serve women veterans as a priority because women who are homeless are far more vulnerable than homeless men; also the increased numbers of sexual abuse/domestic abuse.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Women Veterans Support Services, Inc. is an educational, advocacy, and direct service provider addressing the unique needs and specialized care for women veterans with or without children and emergency shelter for homeless and domestic violence/sexual violence survivors within the communities 2007.
We are here to help women veterans and families in crisis:
1. Obtain help with immediate needs, such as shelter, food, clothing, and transition aid through existing networks and resources
2. To help women veterans receive the benefits to which they and their families are entitled also connect them to community support
3. To navigate the often-complex process of getting immediate veteran direct support
4. To ease the stress for women veterans who file claims for Post Traumatic Stress Disorder (PTSD) Military Sexual Trauma (MST) and help them through the process.
5. We specialize in crisis management to get them to a safe place.
Women Veterans are often the most underserved population for domestic violence and sexual assault (MST). They are also the fastest-growing population of homeless and unsustainable life jobs. WVSS offers to :
1. Provide a safe week- Seven N Safety. Often one night will not be enough; the COVID-19 pandemic has taught us that more time is needed to plan the following steps to safety and self-reliance.
2. We aim to provide awareness and prevention programs and strategies for Sexual abuse/assault and violence (MST) among our active-duty members and veterans has been a long-overlooked crime that leaves lasting scars emotionally and physically. We have counselors and peer support available upon request.
3. To provide opportunities for Job training and employment - Ready4Work is the program we have another veteran-owned job staffing company to help prepare her for her next career.
4. Awareness, prevention, and advocacy - Awareness of domestic violence/ sexual assault and the local and federal laws are areas that WVSS, along with our local Coalitions against Domestic Violence and Sexual Assault legislative teams, work hard to make changes to policies.
5. To establish our own safe house for crisis and homeless women and men with custody of girls.

We believe!
We believe that the women that stand in harm's way for the freedoms that our nation enjoys should never worry about a safe place to lay their heads.
We believe that our families are worth fighting for and are entitled to all accessible ways to care for their parent (s) who have borne the battles.
We believe that our military women are entitled to work in a safe environment, without sexual harassment and with-in ranks violence.
We believe that better gender-specific healthcare should be available either at the VA hospital or at a specialty clinic with no additional charge to the veteran.
We believe that our communities should be aware that Domestic violence and Sexual trauma exist within our military/veteran populations and present military culture.

For the past 13 years, Women Veterans Support Services, Inc., specialized in crisis management and provided compassionate care to women veterans with or w/o families. Ensure they receive the benefits to which they and their families are entitled and connect them to community support. WVSS, Inc. is an educational, advocacy-driven, and direct support service organization with two major programs, Project Red Shoe and Protective Red Shoe. Project Red Shoe program addresses the Homeless Women Veterans problems, near homelessness, emergency sheltering and transportation, food, clothing, and counseling. Protective Red Shoe program addresses Domestic Violence and Sexual Violence among Women with direct support in safety, transportation, and emergency shelter.

WVSS will continue to collaborate with other agencies and organizations. Collaborations with other community partnerships will assist us in getting the mission done. Donations, volunteers, and grants will ensure funding; in-kind donations are welcomed. In addition, memberships with various groups of cause will assist in accomplishing our goals.

Women Veterans have unique needs and are a very underserved population in our community and awareness of services of other agencies are not known. It is because NC is home to over 87,000 women veterans and NC rank 6th in the nation of this population, we are the fastest growing population for homelessness and sexual violence and suicide according to the recent report from NC Department of Military and Veteran Affairs (2018). There are not many resources available to address her unique needs and tailored services that are gender specific. Women Veteran Support Services (WVSS), will foster this assistance by developing collaborations with agencies such as crisis centers, Family Justice Centers, Veterans Administration, Police Departments, Legal Aid and State agencies such as Council for Women and Youth Involvement (CFW), NC DMVA, Veteran Organizations also military installations, communities, and education facilities.

Women Veterans Support Services, Inc., has for the past 13 years operate solely on donations/ in-kind services and volunteers and with collaborations with other State and local agencies and resources. We have served over 1000 women veterans and families and served our male veterans that are single parenting with girls and families with special needs with or w/o service animals, as these are the most difficult for emergency sheltering.
WVSS has since capitalized on the two main programs addressing Homelessness and Domestic abuse/Sexual violence with goals and objectives.

Goal 1 - Direct Services
To continue providing direct services to women veterans of sexual assault and domestic violence, homelessness and assist partner agencies and organizations in identifying their unique needs.

Goal 2 - Consultation
To advocate to develop policies to improve care concerning the barriers and mismanagement of the fastest-growing population of underserved crime survivors, i.e., women veterans and their families, to improve data collection.

Programs Objectives

1. Information and Referral
2. Client Outreach Services
3. Education
4. Training
5. Develop policies for improving care
6. Improving data collection

Expand our outreach by putting information into the hands of local organizations and agencies that can refer veterans in crisis to us. The data will help them screen veterans, for eligibility and direct them to us for help. Protective Red Shoe will uniquely promote that organizations adopt and implement the red question – "have you ever served in the military?" The results will increase veterans' identification so that they will no longer fall through the cracks but receive access more readily for assistance and benefits needed ASAP. Continue our work while we transition our location and procedures to track better and report our efforts digitally.
 Access training in LGBTQ populations and new procedures to help us grow and
better serve our veterans in crisis.
 Expand and formalize the arrangements that we already have with partner agencies that can provide the services such as transportation, emergency housing

Our vision is The Deborah Center which will provide women veterans in crisis a safe, clean place of refuge for short term 30 to 90-day intervals. In contrast, she will be provided with food, shelter, clothing, and sincere compassion while being assessed as to which direction she will need to take and place her on the road to a more stable life. Additionally, our assistance to women, frequently homeless, as they move from dependent, often abusive relationships into independent, self-sufficient lifestyles with training on life skills into permanent housing, vocational training, substance abuse referrals, community involvement, leisure activities, family counseling, and interpersonal skills awareness building through our partnership with other agencies.

Our base is out of Raleigh, NC, but our work has expanded statewide and beyond.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve military and veteran women primarily. Although, spouses of the military and veterans, there are occasions that we assist our civilian community.

  • How is your organization collecting feedback from the people you serve?

    Case management notes, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    WVSS, Inc., was engaged in crisis intervention work. We were moving effectively quiet (under the radar) because of the various reasons of homelessness, Domestic violence/sexual assault cases. When we applied for and received a grant to address one of our areas of protection, we were informed that our outreach was not broad enough for people to find us that really needed our assistance. The feedback received has been helpful for us to attend more conferences and be more visible to tell others about our services. Also, as a result, we must completely upgrade our website to be in compliance.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    There is no problem, only positive results. The feedback helps us to grow and improve on the services we provide.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection, It is difficult to identify actionable feedback,

Financials

Women Veterans Support Services Inc

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Women Veterans Support Services Inc

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Rev Barbara Falana

Women Veterans Support Services, Inc.

Term: 2008 -

Craig Gorham, USN, Ret.

Creative Management Staffing Service

Rev. Dr. David Mitchell, USN, Ret.

Senior Pastor, Mt. Gilead Baptist Church

LaMonica Coleman, US Air Force

Disabled Vet

LaShonda Harris, Ret, US Army

Franklin County Schools

Verna Jones, US Army

NC Works, Superv

Marilyn Terrell, US Army,Maj

Wake Tech , Dean Veterans Program

Karee White, US Army, Capt

Hidden Heroes, Caregiver

Mark Prokop

Owner, Pro Financial Fitness

Tammy Williamson,USMC,GyS

President, Montford Point Marines Assco #38

Cheryl Ladson

Owner, The Accountability Circle

Pete Munos

Information Technology, Consultant

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 1/9/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

The organization's co-leader identifies as:

Race & ethnicity
Native American/American Indian/Indigenous
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 01/08/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.