Human Services

FAMILY PROMISE OF NORTHERN NEW CASTLE COUNTY INC

Preventing & ending homelessness for families in Delaware

aka Family Promise NNCC, FPNNCC

Wilmington, DE

Mission

Family Promise of Northern New Castle County is a 501(c)3 non-profit organization that prevents and ends homelessness for families in Delaware.

Ruling Year

2009

Executive Director

Carolyn Gordon

Main Address

2104 St. James Church Rd.

Wilmington, DE 19808 USA

Keywords

delaware, new castle county

EIN

26-2373936

 Number

5736976552

Cause Area (NTEE Code)

Homeless Services/Centers (P85)

Voluntarism Promotion (T40)

Temporary Shelter For the Homeless (L41)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve New!

In Delaware, nearly 6,500 kids experience homelessness each year — that's 1 in every 30 children. Yet when these families experience homelessness, many cannot access shelter because of their size or composition, or simply because shelter spaces are not available. Research shows that even one night of homelessness affects children's well-being.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Hospitality Network

Where we workNew!

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Average length of stay (in days)

TOTALS BY YEAR
Population(s) served

Families,

Homeless people

Context notes

This is average number of days before families move into housing. The Delaware average is 96 days.

Number of volunteers

TOTALS BY YEAR
Population(s) served

No target populations selected

Number of families served

TOTALS BY YEAR
Population(s) served

Families,

Homeless people

Context notes

When our new Hospitality Center opens, we expect to more than double this amount.

Number of households that obtain/retain permanent housing for at least 6 months

TOTALS BY YEAR
Population(s) served

No target populations selected

Context notes

89% of families are still housed. The Delaware average is 88%.

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

Our goal is to keep all families together when they experience homelessness, help them quickly move into housing, and ensure they have the resources for lasting independence. Our organization leads Delaware in effectiveness and efficiency; more specific goals are as follows: - Length of time homeless: Our goal is to help families move into housing in 45 days or less. - Families served: Our goal is to serve approximately 460 families (1,380 individuals) annually. - Rate to permanent housing: Our goal is to help at least 80% families move directly into permanent housing. - Housing retention: Our goal is that at least 80% of our families maintain permanent housing after 1 year. - Cost per household: Our goal is to spend $4,500 or less per family.

- Our innovative programs lead the state in effectiveness and efficiency. Several have become models for the state and have been replicated statewide. These programs provide needed temporary shelter to all families while keeping them together (Hospitality Network, Hospitality Center), assist families experiencing homelessness in other shelters, motels, or settings (Pathway to Housing), prevent families from needing to enter the shelter system altogether (Pathway to Diversion), and ensure lasting sustainability (Pathway to Career, Pathway to Independence). - Our 2,000+ volunteers provide meals, transportation, and hospitality while creating transformational relationships with our families and learning about homelessness in a new light. Volunteer efforts also make our programs cost-effective and allow us to spend financial resources directly on housing needs for families. - Our collaborations with other community partners provide other needed resources to our families.

- Our active board of directors leverages its business, legal, and non-profit experience to successfully govern the organization. - Our staff of eight, including four full-time case managers, bring decades of expertise in their fields and dedication to the mission of ending family homelessness. - Our 2,000+ volunteers

We regularly monitor our progress toward our goals (as mentioned above) and publish those results each year in our annual report.

- Length of time homeless: Our goal: 45 days or less; current: 58 days on average - Families served: Our goal: 460 families (1,380 individuals) annually*; current: 136 families (503 individuals) in 2017 - Rate to permanent housing: Our goal: 80% move directly into permanent housing; current: 83% - Housing retention: Our goal: 80% of our families maintain permanent housing after 1 year; current: 89% - Cost per household: Our goal: $4,500 or less per family; current: $4,680 per family * We plan to reach this when our new Hospitality Center opens, which will more than double our capacity.

External Reviews

Financials

FAMILY PROMISE OF NORTHERN NEW CASTLE COUNTY INC

Fiscal year: Jan 01 - Dec 31

Need more info on this nonprofit?

Need more info on this nonprofit?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2015
A Pro report is also available for this organization for $125.
Click here to view a Sample Report.

Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2015
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

No

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

No

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

No

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

No

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

No