PROJECT HEAL - HELP TO EAT ACCEPT & LIVE
Eating disorder recovery is hard enough. Getting treatment shouldn't be.
Programs and results
What we aim to solve
Despite having the highest mortality rates of all mental illnesses, eating disorders are woefully underfunded. One in ten Americans will be diagnosed with an eating disorder in their lifetime, but only 10-20% will ever receive treatment. This is due to a variety of factors including exorbitant costs, insufficient insurance coverage, lack of providers in both quantity and diversity, and medical discrimination. Left untreated, eating disorders can cause serious medical problems and even death. 10% of sufferers do not survive the illness, with one person dying every 52 minutes as a direct result of their eating disorder, and 30% will struggle their entire lives. Despite the pervasiveness and severity of eating disorders, only $0.73 per person affected is raised each year to address eating disorders.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Cash Assistance
Many individuals with insurance cannot access their benefits due to high deductibles, out-of-pocket maximums, and copays.
We offer one-time cash assistance to individuals who are able to demonstrate financial need so that they can unlock their benefits and access treatment through their insurance. We can also pay for travel costs and other tertiary expenses associated with going to treatment.
Treatment Placement
Project HEAL offers our beneficiaries free treatment through our HEALers Circle members. We have the largest network of facilities and providers at every level of care – including inpatient, residential, partial-hospitalization, intensive outpatient treatment centers as well as eating disorder specialized therapists, dietitians, and coaches.
Through these partnerships, we are the only major nonprofit in the U.S. providing access to free treatment to individuals with eating disorders who are uninsured or underinsured.
Insurance Navigation
The current healthcare system in the U.S. regularly and unfairly denies coverage for eating disorder treatment at the appropriate level of care that someone struggling needs to recover.
Project HEAL’s insurance navigation specialists and resource guides help individuals understand their often confusing insurance benefits and advocate on their behalf to get their treatment covered. Investing in insurance navigation allows us to exponentially increase the number of beneficiaries that we serve each month and utilizes the benefits that someone is entitled to by law.
Clinical Assessments
The Clinical Assessment Program - a new, high-capacity offering for individuals at the very beginning of their eating disorder healing journey. This program gives free, impartial, and culturally competent clinical assessments to those beginning their journey to eating disorder healing.
This program's primary function is address the inaccessibility and bias that currently leaves many people without access to impartial clinical guidance about their condition and what treatment options are available to them.
Where we work
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of participants attending course/session/workshop
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of unique website visitors
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Average number of dollars per person served
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Decreasing
Context Notes
Expenses divided by the number of people served. We want to continue to be able to help more people for fewer expenses, maximizing our impact.
Number of clients served
This metric is no longer tracked.Totals By Year
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of clients placed
This metric is no longer tracked.Totals By Year
Related Program
Treatment Placement
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of volunteers
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of referrals to resources offered
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people on the organization's email list
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total dollar amount of scholarship awarded
This metric is no longer tracked.Totals By Year
Related Program
Cash Assistance
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Increasing
Number of new donors
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Number of overall donors
This metric is no longer tracked.Totals By Year
Type of Metric
Input - describing resources we use
Direction of Success
Holding steady
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Project HEAL helps people access the opportunities and resources they need in order to heal from their eating disorder. We do this through advocacy, education, research, and direct service programs.
Advocacy goals:
- To change insurance policies to remove unnecessary barriers to admission, such as geography, out-of-network options, unscientific weight requirements, vague medical stability requirements, gender limits, etc.
- To improve insurance practices to incentivize more ED providers to get paneled and be in-network providers
- To expand on Mental Health Parity Act to require insurances, both private and public, to cover all clinically indicated levels of care required for eating disorder recovery
- To make eating disorder treatment competency a licensure requirement for all Masters and Doctoral level clinicians
Education goals:
- To shift the national conversation about eating disorder stereotypes to accurately reflect the data about eating disorder prevalence across every demographic
- To help U.S. residents understand their insurance benefits and their patient rights, empowering them to self-advocate for treatment coverage
- To bring eating disorders to the national stage and broader public awareness, and de-stigmatize the illness so that more people feel comfortable seeking help
Research goals:
- To quantify the barriers that individuals in the U.S. experience when they seek eating disorder treatment
- To leverage research data in policy change in the U.S.
Programmatic goals:
- Treatment Placement Program: to say yes to 100% of applicants who cannot afford appropriate treatment and whose insurance will not cover their treatment through free treatment donated by our treatment partners; to prioritize individuals with marginalized identities who experience additional barriers due to systemic bias and discrimination within the healthcare system
- Cash Assistance Program: to distribute at least $50,000 in direct cash grants and scholarships to pay for both identity-affirming care and tertiary costs associated with going to treatment
- Insurance Navigation Program: to help individuals secure single case agreements for out-of-network coverage, to help individuals obtain in-network authorization by advocating around arbitrary authorization roadblocks, and to help individuals find in-network providers
What are the organization's key strategies for making this happen?
Advocacy strategies:
- We are a member of the Eating Disorder Coalition who drives policy change at the state and federal level
- We are launching an Eating Disorder Equity Task Force this year to unite the ED field around removing barriers to treatment access
- We work closely with The Kennedy Forum on mental health parity efforts
- We support research and legislation efforts locally and nationally
Education strategies:
- We host conversations with diverse voices on social media platforms
- We provide webinars to companies, schools, and other community groups
- We have a weekly blog where we publish stories by people with lived experience
- We publish daily content on social media platforms dispelling myths and educating folks on the latest research
Research strategies:
- We are actively conducting research in partnership with The University of Louisville re: barriers to treatment access, a first-of-its-kind study in the U.S.
- We will create a Barriers to Eating Disorder Treatment Report in 2022
Program strategies:
- We have a growing network of 110+ treatment centers and providers who donate their care to our beneficiaries
- We're launching an Identity-Affirming Scholarship program to pay for treatment for marginalized individuals to providers with shared identities
- We're building an Insurance Navigation Portal that will allow people to interactively self-educate about their insurance coverage, including a chat feature staffed by specialists
- We help people secure new insurance on the ACA marketplace during the annual open enrollment period
- We're launching a new Clinical Assessment Program to provide free clinician-led diagnostic interviews as well as a 10-page clinical summary with treatment recommendations
What are the organization's capabilities for doing this?
In the last 2 years, Project HEAL has experienced tremendous growth. We currently have the most diverse board of directors in the eating disorder field, with 13 directors, all united around our mission to expand access to quality eating disorder treatment. We also have a staff of 7, plus 3 new approved positions this year, to deliver our programs and expand our reach. We are fortunate to have 11 committed National Volunteers fulfilling concrete roles on the team, as well as 760+ Global Ambassadors raising awareness and funds for Project HEAL. We have 110+ treatment partners, and a solid & expanding funding base to support our growing work.
What have they accomplished so far and what's next?
Since our inception, we've provided nearly 1,000 life-saving treatment grants to people with eating disorders.
In 2021 alone, we got 181 people into treatment, and served over 2,500 more through our program offerings. Through our community education channels, we reached over 400,000 people, exposing them to eating disorder information and our mission to help people heal.
Our strategic plan is our roadmap to achieving our three-year vision for Project HEAL to become the leading eating disorder nonprofit in the United States.
By the end of 2024...
Project HEAL will be known, respected, and trusted within the eating disorder field and the mental health field at large. We will be the first on the list of organizations to contact when eating disorders are in public discourse, and one of the primary places to send someone you love who is struggling with an eating disorder but doesn’t know where to start.
People from all walks of life and almost all ends of the political spectrum who are struggling with an eating disorder will understand that Project HEAL is a welcoming, available, and transformative resource in their healing journey. Our Board of Directors and staff representation will meaningfully reflect the broad spectrum of communities we serve, and in word and action, will embody the organizational values that we lift up as our North Star.
Project HEAL will be understood by lawmakers, insurance companies, researchers, and the mental healthcare industry to be a leading authority on all things eating disorders, with particular expertise in equitable treatment access and a proven track record of operating with a progressive, intersectional approach.
Project HEAL will become one of the primary organizations training eating disorder providers, partnering with clinicians to provide equitable treatment access, and shaping the national consciousness about eating disorders and the hope for healing in modern-day America.
We will maintain, cultivate, and nurture our positive relationships and impactful partnerships with all values-aligned organizations, providers, and donors.
Project HEAL will be a coveted partner for corporations and influencers that seek to make a positive impact on American culture when it comes to mental health, systemic change, healthcare equity, body acceptance, and/or healing our nation’s relationship with food. We’ll offer substantive value beyond an exchange of goods or co-promotion - they will be proud to show their own audiences and communities who they are and what they value by aligning with Project HEAL.
Above all, Project HEAL will deliver empathic, informed support for individuals with eating disorders. Our applicants and beneficiaries will feel consistently seen and provided for in their often isolating and arduous pursuit of eating disorder healing.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
PROJECT HEAL - HELP TO EAT ACCEPT & LIVE
Board of directorsas of 07/05/2023
Dr. Erikka Dzirasa
Catalyst Therapeutic Services
Term: 2021 - 2023
Paraag Marathe
49ers
Amanda Crew
Craig Kramer
Johnson & Johnson
Kristina Saffran
Equip
Shashi Deb
Wednesdae Reim Ifrach
Walden Behavioral Health
Joan Zhang
Ginger
Ben O'Keefe
ICM Partners
Carolyn Costin
Carolyn Costin Institute
Bonita Jackson Turner
Cooper Zelnick
Groups:Recover Together
Whitney Trotter
Bluff City Health
Ilene Fishman
Susan Vibbert
ImageWorks
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
Equity strategies
Last updated: 08/20/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.