Southwest Veterans' Business Resource Center

Where Communities Serve Veterans

aka Where Communities Serve Veterans®   |   Perris, CA   |  www.WhereCommunitiesServeVeterans.org

Mission

Our Mission • Empower communities with knowledge and best practices to serve Veterans • Provide a means to communities to learn about Veteran benefits and services available • Shape the future of communities serving Veterans Our Vision Be the nations' premier Veterans' Business Resource Center , providing world-class services; anytime, anywhere Guiding Principles We believe: Communities are our most important resource Veterans are our focus Success is judged by those we serve • Service, professionalism, respect, teamwork, safety and compassion are valued • Building a veteran force, preventing homelessness, and harvesting knowledge are the cornerstones of our service • Quality service is centered on families and communities • Structured and disciplined resource decisions lead to sound business practices • Communication, coordination, and cooperation are critical to our success • Continuous improvement is essential to quality service and veterans' success

Notes from the nonprofit

We are a nation of volunteers, empowering others to learn how best to serve our Veterans, in doing so, the impact on the community is influenced by the impact the community has on Veterans.

Ruling year info

2008

Founder/Chairman/CEO

Albert R Renteria

Main address

11 S D Street

Perris, CA 92570 USA

Show more contact info

EIN

26-2675027

NTEE code info

Military/Veterans' Organizations (W30)

Arts, Cultural Organizations - Multipurpose (A20)

Alliance/Advocacy Organizations (B01)

IRS filing requirement

This organization is required to file an IRS Form 990-N.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Homeless adults consists of civilians and Veterans. Too often, care and concern focus on the treatment of a homeless Veteran, with an implied notion the civilian is of less interest. The problem is simple, all Veterans earned a benefit funded federally, and most civilians are not aware of the business model and the impact when a Veteran opts not to pursue earned federal benefits. It is our aim to paradigm shift this understanding with our national awareness to realize for each Veteran using fully funded benefits shifts the Veteran from a cost center to a profit center in the community. In doing so, products and services are provided to the Veteran injecting federal funds to the community and creating jobs. By 2035, the current 19 million Veteran Population will be reduced by 70% and grow by only 10%, meaning 40% of 19 million or 8 million will be the new 100% of our Veteran Population.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

ERADICATING THE NOTION OF A HOMELESS VETERAN

Empower communities with knowledge and best practices to serve Veterans

Provide a means to communities to learn about Veteran benefits and services available

Shape the future of communities serving Veterans Our Vision Be the nations' premier Veterans' Business Resource Center, providing world-class services; anytime, anywhere



We believe: Communities are our most important resource

Veterans are our focus



Service, professionalism, respect, teamwork, safety and compassion are valued

Building a veteran force, preventing homelessness, and harvesting knowledge are the cornerstones of our service

Quality service is centered on families and communities

Structured and disciplined resource decisions lead to sound business practices

Communication, coordination, and cooperation are critical to our success

Continuous improvement is essential to quality service and veterans' success

Population(s) Served

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of training workshops

This metric is no longer tracked.
Totals By Year
Related Program

ERADICATING THE NOTION OF A HOMELESS VETERAN

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The growth of our workshops are driven by the increased participation. Our desire is to maintain 200 sessions a year or more. We are well on our way in achieving that.

Number of people trained

This metric is no longer tracked.
Totals By Year
Related Program

ERADICATING THE NOTION OF A HOMELESS VETERAN

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Of the total trained, the increase has influenced thousands of Veterans securing VA cards and securing VA benefits. This awareness continues to grow yearly.

Number of trainees successfully carrying out desired practices at least once to appropriate problems

This metric is no longer tracked.
Totals By Year
Related Program

ERADICATING THE NOTION OF A HOMELESS VETERAN

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

100% have successfully engaged in results that resulted in a return.

Number of community events or trainings held and attendance

This metric is no longer tracked.
Totals By Year
Related Program

ERADICATING THE NOTION OF A HOMELESS VETERAN

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

During the year, archived episodes are posted online at www.o4v.tv to reach those that were not able to attend in person, opening up the opportunity for thousands more.

Number of training programs created

This metric is no longer tracked.
Totals By Year
Related Program

ERADICATING THE NOTION OF A HOMELESS VETERAN

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Leveraging technology, thousands are viewing archived training videos at www.o4v.tv made possible by the founder.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our focus is growing our online community to assist in getting the word out to all citizens to best serve our Veterans by knowing how best to serve them and the value of securing a VA card upon discharge from active services and not 10 years later, causing challenges in securing earned benefits

Accomplishing this the VA would have increased usage and Congress would give more funds for 100% usage instead the meek 15% due to lack of usage.

America MUST understand that a Veteran earns Federal Benefits and the state the Veteran resides is the beneficiary of the Veteran's usage cause a supply chain reaction and resulting in job creation.

Since our humble beginnings, we have grown on average of 62 registrants to our online community at a cost of less than $1 per registrant.

Our strategy is simple. The question we ask is what will make us relevant and it is the American people. The second question is how many? Our research suggest a community of 10,000 strong have the capacity to influence more and have a voice.

We currently have 4,870 voices and our half way point to be relevant is only 130 away. Our approach is to realize that we can efficiently and effectively reach 10,000 registrants within 2 years from 2015.

Once we achieve the relevant voice of 10,000 registrants, we will be heard and educate America on how best to serve our Veterans at no cost to our nation.

Our model is to invite small businesses to be the core of our effort or best understood as a nucleolus of the organization. The primary sponsor is The ARRC, whereby the web, video and leadership is all donated saving the organization hundreds of thousands of dollars.

This model has invited other businesses to emulate this model, thereby making our volunteerism the essence of our strength and not the financial stability.

Our test question is if we don't have funds can we achieve our intent. If the answer is no, it is not our path and we answer yes!

Our two prong approach is based on being relevant. The first prong is to reach 5,000 registrants, we will succeed in reaching that number in 2015.

Reaching this milestone will propel the organization to partial relevance and we are making the assumption that we can reach 10,000 in 3 years.

We published www.VETS.Training to not just training Veterans, but to invite non-Veterans to cross the line together.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    We don't actively use collected feedback,

  • What significant change resulted from feedback?

    most recent, covid-19, feedback wants virtual engagement. As a result, we have deployed various ways to engage virtually to include virtual exhibiting so the consumer can be visible globally.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Southwest Veterans' Business Resource Center
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Southwest Veterans' Business Resource Center

Board of directors
as of 4/12/2020
SOURCE: Self-reported by organization
Board chair

Albert Renteria

Founder

Term: 2008 - 2019

Albert Renteria

no affiliation

Nicholas Harrison

None

Valerie Ormond

none

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes