Winchester-Frederick-Clarke Faith in Action

aka Wheels for Wellness   |   Winchester, VA   |  https://www.wheels4wellness.org/

Mission

Wheels for Wellness (formerly known as Faith in Action) provides free, door-to-door transportation for medical appointments and treatments for residents within the service area who have no other means of transportation. Approximately half of transports provided are to life-sustaining treatment such as chemotherapy, dialysis and radiation. WFW aims to provide service to those that are not eligible for Medicaid or other social service programs and cannot afford to hire transportation to their scheduled appointments. There is no income criteria for clients, however the majority are low income. The service area includes City of Winchester, VA; Frederick County, VA; Clarke County, VA; Warren County, VA and northern Shenandoah County, VA.

Ruling year info

2009

Executive Director

Traci Chapman Toth

Main address

301 N. Cameron Street Suite 104

Winchester, VA 22601 USA

Show more contact info

EIN

26-2937544

NTEE code info

Health - General and Rehabilitative N.E.C. (E99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Transportation to medical appointments and treatment is a critical need in the region cited in the Community Needs Assessment. Wheels for Wellness aims to provide service to those that are not eligible for Medicaid or other social service programs, cannot afford to own/insure a vehicle, cannot afford hired transportation, can no longer safely drive themselves, etc. to their scheduled appointments. There is no age or income criteria for clients, however the majority fall below the poverty level or are part of ALICE Report (Asset Limited, Income Constrained, Employed) households.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Wheels for Wellness

Wheels for Wellness (formerly known as Faith in Action) provides free, door-to-door transportation for medical appointments and treatments for residents within the service area who have no other means of transportation.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Wheels for Wellness

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of clients served represents the number of unduplicated clients that are served during the calendar year. Each may have many transports that equate to the total number of transports measured

number of transports completed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Wheels for Wellness

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Transports completed reflect the number of appointments that clients are transported to during the calendar year.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of the program is to ensure that no eligible client be denied service and there is no waiting list for service. A current and ongoing goal is to increase the driver database with more credentialed drivers. Recruitment is a priority especially in the outer borders of the service area. The current driver pool is able to maintain the current demand and workload but more drivers is certainly desirable. Also, even though Faith in Action has been in operation in the area since 2004 it is not a widely recognized resource within the community. A current and on-going goal will be to make the program more prevalent in the area and recognized as a resource for those without means of transportation. Although there is no age criteria for service, the majority of our clients are age 55 and over. We estimate that approximately 75% of our clients fall into that category. The program is continuous and has no end date, it has offered continuous service since its inception in 2004. The majority of transports provided are to life-sustaining treatment such as chemotherapy, dialysis and radiation. Providing this service allows clients to remain in their homes longer instead of facility, they are able to take responsibility for their individual health care and able to retain their independence and since they are attending appointments the need for emergency treatment and progressive decline as a lack of treatment is hopefully alleviated. Clients are able to remain current with their health care treatment schedules and greatly reduce or eliminate the number of missed appointments. Consistent treatment regimens enable clients to maintain their overall health and well-being, decreasing the likelihood of re-hospitalization. Without access to FIA for transportation there would be a negative impact on the health and well-being of those served.

We will meet this goal by an increased presence at area events including but not limited to agency attendance at local health and wellness festivals, healthy living events, public speaking opportunities and networking with local professionals, other non-profits, congregations, etc.

This free program is managed by two workers, a part-time Executive Director and a part-time contracted Scheduler and a fleet of volunteer drivers. Both the director and scheduler play integral but different parts in the execution of the mission.

Driver recruitment and retention, administration, securing funding through grants, foundations, individuals and fundraisers and public speaking/engagement and reporting to the Board of Directors are major components of the Executive Directors position.

The contracted Scheduler maintains a relationship with all volunteer drivers and managers the scheduling of all client transports. The Scheduler also maintains the client and driver database and complies monthly and yearly statistics.

The Executive Director and Board of Directors are responsible and very active in the planning, seeking sponsorships, selling tickets, promotions and sweat equity during the events.

2015 2016 2017 2018 2019 2020
Total Transports 2,000 2,552 3,285 2,964 3,261 1,380

2015 2016 2017 2018 2019 2020
Unduplicated Clients Served 58 82 101 102 88 69
Total Miles Driven 59,584 67,625 61,766 67,891 33,832
Total Active Volunteers 40 30 31 31 14
Total Volunteer Hours 2,896 3,818 3,296 3,505 1,648

Financials

Winchester-Frederick-Clarke Faith in Action
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Winchester-Frederick-Clarke Faith in Action

Board of directors
as of 11/4/2021
SOURCE: Self-reported by organization
Board co-chair

Ann Lamanna

retired, Frederick Co Dept of Social Services


Board co-chair

Karen Shipp

retired, Department of Social Services

Nelson Isenhower

retired, Anesthesiologist/Director of Surgi-Center

Barbara Morris

retired, Marathon Bank

Susan Ralls

Vice President, Commercial Loan Officer, First Bank of Virginia

Diane Ruckman

owner Ruckman Jewelry and Offica Manager Ruckman Engineering

Patricia Taylor

retired, Superintendent of Schools, Frederick Co , VA

RoseAnna Fisher

retired, Northwestern Regional Adult Detention Center

Chuck Puglisi

retired, Director or Transportation, Frederick Co, VA Schools

Brona Tyson

retired, FL schools educator

Brittni Athey

Customer Service Representative, City Natinoal Bank

Betsy Bellingham

retired, Interior Design Consultant

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 03/23/2020

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 03/23/2020

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.