Feeding Pets of the Homeless
Feeding Pets of the Homeless is the only national animal network focused completely on feeding and providing emergency veterinary care to pets of the homeless.
Programs and results
What we aim to solve
Homeless individuals feel isolated, vulnerable and outcasts of society. Their pet makes them feel loved, wanted and protected. A pet’s love for its guardian is unconditional, and unaltered by the lack of housing or income. To the homeless individual, their pet is their world, an extension of themselves. Their pet signifies that one thing is right in their world amid the uncertainty of their daily lives. Faced with little or no income, coupled with the uncertainty of where they will sleep each night, the homeless have no funds when their pet requires emergency treatment for an acute illness or injury. The pet guardians served by Pets of the Homeless are just like any other pet guardian; they love their pet and do not want it to suffer. They do not want their circumstances of homelessness to be a barrier to their pet’s wellness.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Pet Food & Supplies
Donation
Sites collect
donations of pet food and supplies from the public. Donation Sites are veterinary hospitals,
groomers, retail pet stores, kennels, churches, other non-pet related
businesses and other animal nonprofits. They or volunteers deliver the donated
food to pet food providers.
Pet
Food Providers are
community agencies such as food banks, soup kitchens and sometimes-animal
rescues serving the vulnerable populations with free food for pet and
guardian. Although
we have a strong network of Donation Sites and Pet Food Providers, occasionally
when they have exhausted the donations, they will request additional food,
which Pets of the Homeless purchases and ships. This
happens when Pet Food Providers are not able to keep up with the demand.
Emergency Veterinary Care
For
the general population, the life of a homeless individual is unfathomable. For
a homeless individual with a pet, life is hard, and choices few, but watching
their pet suffer is unbearable. This
program supports pet guardianship by providing free medical care for the animal
that the guardian could not otherwise provide. It eliminates undue suffering
the pet might otherwise have to endure.
Like all of our programs (treatment,
vaccinations, etc.) they are free to the pet guardians that are homeless. We pay the hospital directly for pre-approved
treatment. During a procedure, if
anesthesia is required we ask the doctor if a “spay or neuter” would be
appropriate. If the answer is “yes,” we
ask permission from the guardian.
Diagnoses
include parvovirus, swallowed foreign objects, puncture wounds, injured limbs,
broken bones, lacerations, digestion issues, and infections. Treatment is costly because it often includes
x-rays, lab tests, sutures, surgery, and overnight stays. Vaccinations are always updated.
This
program is unique because: (1) pets are treated in their community, (2)
licensed veterinarians are paid directly, (3) services are always provided at a discount and (4) it allows for
immediate treatment thereby improving the health of the animal, and (5) it
reduces the spread of communicable diseases in the community.
Our Case
Managers determine eligibility based on organization criteria. All treatment must be pre-authorized for
payment to the hospital/clinic for their services.
If the
pet guardian does not qualify, the Case Manager provides contact information
for other means of support or services that may assist the pet guardian in
providing for their pet. Our network of over 766
veterinary hospitals go above and beyond to help pets who are injured and need
treatment. They often write-off the
difference in what we allocate per pet which is $800. For example, Pets of the Homeless
received a call from a homeless man who lives in a trailer on the streets with
his 12-year-old female Pit Bull Terrier, Stormy who was constipated. We approved an examination. The veterinarian called to let us know Stormy
was very ill, needed emergency pyometra surgery and was unsure if Stormy would
survive. We contributed the maximum
allowable benefit towards the surgery, and the veterinarian discounted over
$960 in order to treat the pet. The
owner called to say thank you and said we saved his dog’s life. He was so appreciative and also said the
hospital was great to work with and provided extraordinary care for Stormy. This is just
one of many examples.
Wellness Clinics
Preventive measures such as
vaccinations for rabies, distemper and parvo are less costly than the treatment
for a pet that contracts one of these diseases. Vaccines eliminate the needless
suffering that the pet endures when they contract a life threatening
disease. These vaccinations are
inexpensive. This preventative measure
assists in minimizing the spread of disease from one community to another,
which is highly likely given the transient lifestyle of many homeless
individuals.
Wellness Clinics are our most cost
effective program, the result of the veterinarians and staff volunteering their
time. Many times, the hospital can
obtain free or reduced pricing from their drug distributors or they use
soon-to-be expired vaccinations. In
2017, the average cost per pet was $16.51 and includes: a basic exam, minor
treatment and medications, core vaccinations if needed, nail trimming, ear cleaning, matt shaving, and sometimes
flea/tic treatment. Many times a local
animal welfare organization will offer vouchers for spay/neuter surgeries.
This program serves pet guardians
who are homeless or qualify for low-income services. All services provided during the clinic are
free to the pet guardian. Clinics are
held at locations that already serve the homeless and low-income such as a food
pantry. Some clinics have been conducted
in conjunction with Project Homeless Connects, which occur across the country.
These clinics also provide education
on the following:
• Good
pet guardianship including health tips
• The
importance spay/neuter has on the health of their pet
• The
importance spay/neuter has on minimizing the pet population
• Local
licensing
• Microchipping
If a pet is examined at the clinic
and requires more treatment due to an illness, the guardian is referred to our
Emergency Veterinary Care program. The
pet is seen at the veterinarian’s hospital or another within a few days.
Crates
For
homeless shelters and domestic violence shelters that honor the pet-human bond,
Pets of the Homeless provides free metal collapsible pet crates so that pets
can stay with their guardian. The crate(s) then becomes the property of the
shelter for future use. This program is
important because unless the homeless can bring their pets in the shelter, they
will stay on the streets preventing them from receiving the needed social
services that will help get them out of homelessness. This is our least successful program due to
extreme overcrowding in most homeless shelters in the country.
Where we work
Awards
Affiliations & memberships
Association of Fundraising Professionals - Member 2015
National Coalition for the Homeless 2009
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External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of homeless women that have needed emergency veterinary for their pet.
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Homeless people
Related Program
Emergency Veterinary Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In 2022 Homeless women make up 62%
Number of homeless veterans that have needed emergency veterinary care for their pet.
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Veterans
Related Program
Emergency Veterinary Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Homeless veterans in 2022 make up 10%
Number of pounds of pet food that was donated.
This metric is no longer tracked.Totals By Year
Population(s) Served
Unemployed people, Homeless people
Related Program
Pet Food & Supplies
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Total number of pets served through emergency veternary care.
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Emergency Veterinary Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Dogs 84%, most common dog breed: Pit Bull Terrier/mix and Chihuahua
Number of pets receiving vaccinations and care at a wellness clinic.
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people, Unemployed people, Veterans
Related Program
Wellness Clinics
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of emergency veterinary services for pets of the homeless.
This metric is no longer tracked.Totals By Year
Population(s) Served
Homeless people
Related Program
Emergency Veterinary Care
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
2022 saw an increase of 52% over 2021
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Feeding Pets of the Homeless (AKA Pets of the Homeless) is committed to providing pet food and veterinary care to pets that belong to homeless across the U.S.
Our long term strategic plan focuses on the following areas:
1) Pet Food & Crates: Although we have a strong network of donation sites and pet food providers (soup kitchens, food pantries), occasionally a they will request additional food, which we purchase and deliver/ship.
2) Emergency Veterinary Care: Immediate veterinary care for acute illness or injury. This is our most costly program due to urgency and the diagnosis that frequently requires extensive treatment and surgery.
3) Wellness Clinics: We partner with veterinary hospitals to provide clinics where preventive treatment is offered to pets owned by homeless individuals or low-income families usually at locations where the homeless congregate. By sponsoring wellness clinic across the country we are helping to stop the spread of disease and illness.
4) Crates: We provide pet crates free of charge to homeless shelters that allow pets indoors if crated. The crates then becomes property of the shelter for future use.
All programs are free to pet owners who are homeless (the wellness clinics and pet food are extended to low income families).
5) Veteran Pet Support: Feeding Pets of the Homeless provides emergency veterinary care, preventative wellness clinics, and pet food and supplies to the companion animals of homeless people across the country. The organization also provides assistance to veterans who are homeless as well as those veterans participating in the HUD-VASH program who are housed and in VA treatment programs.
What are the organization's key strategies for making this happen?
Feeding Pets of the Homeless is focusing on creating improved ways to communicate with the homeless population and to bring awareness to the general public about pets that belong to the homeless.
• Recruit new donation sites and distributing agencies that will give out the pet food via our vast number of volunteers across the country and our website.
• Many homeless hear about the emergency veterinary care program from other homeless who have used your services, they also find us via the internet.
• Once a hospital has worked with us on an emergency case and learn more about our programs they are ready to take that next step of donating their time to help by having a wellness clinic. Many of our clients' pets have never had any vaccinations and so providing the funding for the hard costs veterinarians can donate their time to go where the homeless congregate and provide vaccinations and offer spay/neuters, which we will pay for after the clinic.
• Provide information on the importance of spay/neutering to homeless, who sometimes believe that they can sell puppies.
• Reach out to homeless shelters about the importance of allowing pets in with their owners. Without the social services provided at the shelters many homeless remain in homelessness.
• Publicize:
o We have updated our website and update it daily to better serve our clients and donors.
o Adding content 5 times a week on our Facebook page.
o Writing complying and heartwarming stories about the cases that we have helped in our newsletter.
o Press releases including our annual “Give a Dog a Bone" campaign to increase donations of pet food and supplies
• Advertise
• Continue to apply for grants from foundations
What are the organization's capabilities for doing this?
In 2017, we started an endowment fund which now has $952,000.
As of June 2022, Feeding Pets of the Homeless has a national presence with donation sites and distributing organizations in 50 states. In addition to another 300+ volunteers in every state and some in Canada. Our newsletter has a current readership of over 14,000 and our Facebook page has over 107,000 followers. Feeding Pets of the Homeless is recognized as the leader on the topic and has gained the trust of the homeless population. With partnerships with over 1,700 hospitals we have provided veterinary services to over 24,500 pets that belong to the homeless. The 845 tons of pet food and supplies has helped hundreds of thousands of pets across the country.
Three main staff:
o Founder has extensive marketing and promotion experience and a wealth of information on homeless with pets. She has been quoted and appeared in a number of books, blogs, TV, radio and national consumer and trade magazines. She is the grant writer.
o CFO has been with the agency since the beginning, first as a board member and then applied for ED when the Board voted to hire. She has her Nonprofit Management Certificate from State University of New York. She is a member of the Association of Fundraising Professionals.
o Executive Director as of Jan. 2022. This staff member was hired in 2015 and worked through a number of positions within the nonprofit proving her leadership, experience in accounting, and customer service.
Feeding Pets of the Homeless' website is the main line of communication. It provides the homeless with a wealth of information to keep their pet healthy and well fed, as well as contact information to call us when they have an emergency. It provides the public with answers to their questions about pets that belong to the homeless. Information about the programs that the agency has and an avenue to ways to give donations whether in the form of pet food or monetary donations.
With a dedicated staff of nine full time employees, nine board members, an advisory committee and hundreds of volunteers our goals are being met.
External strengths of Pets of the Homeless are the many private foundations, donors, and pet food donation sites and distributing centers that help to feed the hundreds of thousands of pets.
We are registered as a charity in all States that have that requirement.
What have they accomplished so far and what's next?
Feeding Pets of the Homeless has created a nationwide network that includes:
- 200+ donation sites (collect pet food and supplies that are distributed for free)
- 440+ pet food providers sites (food banks, soup kitchens and homeless shelters)
- Collecting and distributing over 845 tons of pet food with an estimated fair market value of over $3.6 million since its inception
- Has provided veterinary treatment to over 24,500 pets across the U.S. with our 1,700 hospitals nationwide.
- We have sponsored over 550 wellness clinics in 49 locations.
- Awareness on Facebook has grown exponentially in the last few years as has all social media.
- Newsletter subscribers have increased.
Like other nonprofits Feeding Pets of the Homeless has a few obstacles. They include: (1) screening the homeless over the phone and getting homeless verification, (2) searching for a hospital that the homeless can walk to when transportation is not available, (3) hospitals that will not discount services to our nonprofit, and lastly, (4) managing life threatening emergencies when our office is closed (5) taking and making over 17,000 in the last 12 months (June 2021 - June 2022).
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve
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Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, Staff find it hard to prioritize feedback collection and review due to lack of time, It is difficult to get honest feedback from the people we serve
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Feeding Pets of the Homeless
Board of directorsas of 05/31/2023
Genevieve Frederick
Feeding Pets of the Homeless
Term: 2008 -
Genevieve Frederick
Feeding Pets of the Homeless
Renee Lowry
Feeding Pets of the Homeless
Micahel R. Crossley, CPA, ABV, CVA
Retired
Gary L. Ailes, DVM
Sierra Veterinary Hospital
Skylar Young, J.D.
Community Volunteer
Jennifer Rust
Edward Jones
Martin Jones, CPA
Retired
David Kowolek, DVM
Humane Society
Garrett Lepire
Berkshire Hathaway Home Services Drysdale Properties
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? No -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/22/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We have community representation at the board level, either on the board itself or through a community advisory board.