PLATINUM2023

Custom Canines Service Dog Academy Inc

Madison, WI   |  https://www.customcanines.org

Mission

Is a nonprofit organization of volunteer professionals and individuals who embrace the endeavor of creating and supporting lasting partnerships between highly skilled service dogs and the community of mankind with diverse disabilities and impairments, thus greatly enhancing their quality of life.

Ruling year info

2009

President / Executive Director

Nicole Meadowcroft

Main address

2310 Mustang Way

Madison, WI 53718 USA

Show more contact info

EIN

26-3156085

NTEE code info

Animal Training, Behavior (D61)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Our largest problem is fulfilling the need of individuals who desire the assistance our organization can provide to them.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Service Dogs

We raise, train and place service dogs with individuals living with vast disabilities, thus greatly enhancing their quality of life.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients placed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Service Dogs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of service dogs trained and placed

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Service Dogs

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of applicants applying for service dogs

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Service Dogs

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of service dogs provided to veterans

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

Service Dogs

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

As an organization we are striving to get as many skilled service dogs into the hands of our many clients. Our current waiting list is 2-4 years. It is a major goal of ours to drastically reduce this in the coming years.

We are looking to bring on at least one more service dog trainer and with the additional support we would be able to get our service dogs in training through the curriculum more efficiently.

We have an amazing network of volunteer puppy raisers and trainers and we are working diligently to be able to meet the present demand for services that exists.

As the number of applications have increased, we are still striving tirelessly to meet the demand. To date this year we already have several placements underway and hope to continue this trend throughout the remainder of the year.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, It is difficult to get honest feedback from the people we serve

Financials

Custom Canines Service Dog Academy Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Custom Canines Service Dog Academy Inc

Board of directors
as of 10/22/2023
SOURCE: Self-reported by organization
Board chair

Nicole Meadowcroft

Custom Canines Service Dog Academy, Inc.

Term: 2009 -

Bob Wendler

Custom Canines Service Dog Academy, Inc.

Roccie Hill

Custom Canines Service Dog Academy, Inc.

Crystal Carter

Custom Canines Service Dog Academy, Inc.

Alan Franks

Custom Canines Service Dog Academy, Inc.

Heidi Brehmer

Custom Canines Service Dog Academy, Inc.

Nicole L Meadowcroft

Custom Canines Service Dog Academy, Inc.

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 10/22/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person with a disability

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

Equity strategies

Last updated: 10/22/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We use a vetting process to identify vendors and partners that share our commitment to race equity.
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.