ioby
Programs and results
What we aim to solve
Local residents have great ideas to improve the neighborhoods where they live, work, and play. We know that when they implement their own solutions, they build civic participation, neighborhood cohesion, and long-term stewardship. However: 1) these leaders have traditionally been an underfunded, overlooked source of solutions to a number of interconnected challenges and 2) there are barriers to leading positive change, such as: lack of funding, lack of confidence, lack of knowledge about permitting processes, lack of 501(c)3 status, lack of teammates, and fear that no one will help.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Crowd-Resourcing Platform
ioby’s model—including a crowdfunding platform, coaching, fiscal sponsorship, resources, and project implementation support—removes barriers to neighborhood action, so that great ideas from residents can be implemented locally, quickly, and with neighbor support.
ioby is distinct in the field of crowdfunding in four ways. First, ioby is on the ground with deep partnerships in place. We work nationally, but have on-the-ground staff in New York, Memphis, Detroit, Cleveland, Cincinnati, and Pittsburgh. Second, ioby’s mission-driven approach means that we’re supporting projects all the way from idea to implementation, rather than just focused on transactions. Third, each resident leader is assigned to a one-on-one fundraising coach who delivers personalized, tailored support. Fourth and finally, ioby’s wrap-around services, like fiscal sponsorship and implementation support, are critical for informal, grassroots projects to provide tax deductions to their donors and to implement projects in partnership with local municipalities.
Where we work
Awards
The American Civic Collaboration Award (National Winner) 2019
National Conference on Citizenship
Obama Fellow 2018
Obama Foundation
Jane Jacobs Medal 2013
Rockefeller Foundation
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Total number of ioby projects funded
This metric is no longer tracked.Totals By Year
Related Program
Crowd-Resourcing Platform
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Our all-time number of local, resident-led community-benefiting projects supported is currently 3,550 and growing!
Total amount ($) of local philanthropy raised via ioby
This metric is no longer tracked.Totals By Year
Related Program
Crowd-Resourcing Platform
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The all-time total of local philanthropy raised via ioby is now over $19.5 million!
Number of hours of coaching & support provided to neighborhood leaders annually.
This metric is no longer tracked.Totals By Year
Related Program
Crowd-Resourcing Platform
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
ioby removes barriers to local neighborhood action, helping people to make positive change. ioby supports resident leaders in every step, from idea through implementation. We focus on local residents because we know that they have great ideas to improve the neighborhoods where they live, work, and play. But there are many barriers to leading positive change, such as: lack of funding, lack of confidence, lack of knowledge about permitting processes, lack of 501(c)3 status, lack of teammates, and fear that no one will help.
ioby’s model—including a crowdfunding platform, coaching, fiscal sponsorship, resources, and project implementation support—removes these barriers, so that great ideas from residents can be implemented locally, quickly, and with neighbor support. Making it easier for residents to take neighborhood action is important because neighborhoods are the most tangible, relatable, accessible places for us to practice civic participation and flex the civic muscle we need for a healthy democracy.
What are the organization's key strategies for making this happen?
Our strategy is to facilitate the interaction of neighborhood leaders, donors, and volunteers on ioby.org to crowd-resource capital—financial, human and social—and provide training, and capacity-building services to leaders working to implement neighborhood projects that improve the places we live, work, and play. We help leaders recruit volunteers, grow and strengthen support networks, connect with local decision makers, and start conversations around key issues in our communities that lead to long-term, system-wide change. We believe local actions—starting something, building something, or donating to something—have a real impact on places and on people’s lives.
What are the organization's capabilities for doing this?
As a civic tech nonprofit organization, ioby plays a key role in building a nationwide community of neighbors who are mobilized to lead positive, lasting change in their own neighborhoods. Our work increases civic participation and provides support and resources to residents to make positive improvements to their neighborhoods in the intersecting areas of environmental sustainability, public health, livability, and economic development. ioby shares data and lessons learned through reports, presentations, and case studies to inform the field. In addition, by increasing citizen philanthropy, ioby increases the overall pool of philanthropy directed at solving key challenges.
What have they accomplished so far and what's next?
So far, ioby has supported residents to raise over $16.8 million for more than 3,254 local positive change projects.
ioby was recognized by the Obama Foundation for contributions to civic innovation and was awarded an American Civic Collaboration Award for increasing civic participation.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
ioby
Board of directorsas of 06/07/2023
Jamie Hand
Creatives Rebuild New York
Term: 2021 - 2023
Jamie Hand
Creatives Rebuild New York
Justin Garrett Moore
Andrew W. Mellon Foundation
Nadia Owusu
Frontline Solutions
Jason Schwartz
McEnroe Farms
Shin-pei Tsay
Uber
Evelyn Burnett
Third Space Action Lab
Michelle Huang
Generation Investment Management
Harriet Tregoning
NUMO Alliance, WRI Ross Center For Sustainable Cities
Erin Barnes
ioby
Michelle Garcia
Vicente & Partners
Loren Blackford
Sierra Club Foundation
Apollo Gonzales
Nimbus Strategies, Inc.
Omar Parbhoo
ideas42
Projjal Dutta
Metropolitan Transportation Authority, NY
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/09/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.