GOLD2022

Full Circle Grief Center

Richmond's Comprehensive Grief Resource Center

aka Full Circle   |   RICHMOND, VA   |  www.fullcirclegc.org

Mission

Full Circle's mission is to provide comprehensive, professional bereavement support to children, families, and the community. Full Circle was started in September 2008 as a comprehensive grief resource center in the Richmond area to help meet the needs of those grieving in our community. Our organization is dedicated to those who need long-term, professional support as they work through their grief. We use creative expression to enable children to share the many emotions that come along with experiencing the death of someone significant. Full Circle offers 8-week support groups for families, overdose loss, suicide loss, and perinatal loss - free of charge. We also provide individual counseling services for children and adults - insurance and self-pay accepted.

Ruling year info

2009

Founder/Executive Director

Ms. Allyson England Drake

Main address

10611 PATTERSON AVE STE 201 Building 201

RICHMOND, VA 23238 USA

Show more contact info

EIN

26-3324192

NTEE code info

Counseling Support Groups (F60)

Family Counseling, Marriage Counseling (P46)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Blog

Programs and results

What we aim to solve

This profile needs more info.

If it is your nonprofit, add a problem overview.

Login and update

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hand On Healing Counseling Groups

Hands On Healing are offered to children (ages 3-18) and their families who are grieving any type of death.

Population(s) Served
Families
Children and youth

Full Circle is the only organization in Richmond that provides bereavement support to inner-city schools in their communities. By going into their communities, we help families who would not otherwise have access to grief support.

Population(s) Served
Children and youth

Full Circle's "Conversations about Grief" series enables our professionals to educate community members, families, or other professionals about children and the grieving process, how to talk with children about grief and loss, learn ways to support them through a death, and dispel myths about children and grief. Philosophy: Many individuals are uncomfortable talking about grief, feel unsure about what to say to those who are grieving, and don't know the appropriate ways to support a child through grief. Sometimes, our society avoids the topic of grief because it makes people feel uncomfortable. At Full Circle, we feel strongly about the importance of educating the public on grief and its effects on children. Unfortunately, grief is a natural and normal part of life and adults need the knowledge to support children through these difficult times.

Population(s) Served
Adults

Groups are offered for adults who have experienced the death of a loved one due to suicide.

Population(s) Served
Adults

Groups are offered for adults who have experienced the death of a loved one due to an overdose.

Population(s) Served

Groups are offered for parents who have experienced the death of a loved one due to stillbirth, late stage miscarriage, prematurity, or early infant death.

Population(s) Served
Adults
Adults
Parents

Where we work

Awards

Children's Hospital Children's Advocate Award 2009

Children's Hospital

Top 40 under 40 2012

STYLE Weekly

Stettinius Award for Non-Profit Leadership 2014

The Community Foundation and the Stettinius Fund

Videos

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    Individuals, families, and communities who are grieving the death of a loved one

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection,

Financials

Full Circle Grief Center
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Full Circle Grief Center

Board of directors
as of 07/12/2022
SOURCE: Self-reported by organization
Board chair

Ms. Melanie Frank

Capital One

Term: 2019 - 2023

Shannon Venable

Children's Museum of Richmond

Jillian Carpenter

VCU School of Social Work

Melanie Frank

Capital One

Nikhil Parekh

Product Innovation Consultants, LLC

Russell Ramsey

Kinsale Insurance

Rachel Snead

Dominion Energy

Barry Montgomery

KPM Law

Jason Owen

UPS

Andrea Peeks

House of Delegates, Virginia

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 7/11/2022
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 07/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.