GOLD2022

Eastside Friends of Seniors

Independent, dignified and engaged older adults

Sammamish, WA   |  http://eastsidefriendsofseniors.org/

Mission

Mission: Provide volunteer-based services to older adults facing the challenges of aging Vision: Independent, dignified and engaged older adults

Notes from the nonprofit

By helping seniors keep up with routine medical visits, we reduce the need for supplemental health benefits and welfare.

Our services allow clients to remain active and contributing members of the local economy- utilizing banks, pharmacies, grocery stores and more. And by helping keep seniors healthy, if they do need to eventually move to assisted care facilities, they are going there stronger both physically and financially, a benefit to the care facilities.

Our services help lessen the load for family members, creating healthier, more satisfied caregivers. And because our services are volunteer-based—in essence, neighbor helping neighbor-- we create a more caring and sensitive community.

Ruling year info

2009

Executive Director

Ms. Linda Sue Woodall

Main address

1121 228th Ave. SE

Sammamish, WA 98075 USA

Show more contact info

Formerly known as

Faith in Action

EIN

26-3624411

NTEE code info

Senior Centers/Services (P81)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

There are over 220,000 individuals over 65 living in King County (American Community Survey). Nearly 80% of elderly citizens surveyed in King County reported they did not have a family or friend available to help them when they are sick or otherwise incapacitated.

Many seniors who remain in their homes struggle with activities that many of us take for granted, like getting to doctor appointments, keeping their homes clean and safe, and going grocery shopping. Many cannot afford to pay for help, or access public services due to the isolated areas where they live. Public transportation is often inaccessible or too complex for seniors to understand.

There is also significant impact on the health and well-being of seniors aging in place. Elderly people who are socially isolated are 26% more likely to have an early death. In addition, not only is there a physical health risk to loneliness, but a mental and emotional one.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Transportation to Medical Services

This service helps clients maintain the good health and assists them in maintaining a high quality of life for as long as possible.

Population(s) Served
Seniors
Older adults

A transportation service, which helps seniors manage day-to-day errands with transportation to locations such as the grocery store or pharmacy. This service is important for the wellness of the client. In 2020 we expanded this program to include shopping on behalf of our clients with poarch delivery.

Population(s) Served
Seniors
Older adults

This service helps ensure that client homes are healthy, safe, clean and comfortable. The work we do keeps the clients and their homes safe and prevents accidents (e.g. falls).

Population(s) Served
Seniors
Older adults

These visits not only brighten the days of our clients and positively impact their mental health, but also give our volunteers an opportunity to check on the client. In 2020 we expanded the program to add a "telephone buddy" program to help decrease social isolation while limitinf 1-1 contact.

Population(s) Served
Seniors
Older adults

This is a program to help connect seniors and their families to other community resources, especially those related to health and wellness. We provide this service to any who call - including those who live outside our service area or who have needs that are not within our scope of services.

Population(s) Served
Seniors
Older adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

2017 saw a 7% over 2016.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

There was a modest 2% growth of our client base in 2017.

Number of rides to medical, social and other appointments

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This shows a 19% increase from 2016 to 2017.

Number of Housekeeping, Handyman and Yard activities for safety, health and preservation of primary asset.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Volunteers more than doubled the number of these activities from 2016 to 2017!

Number of Shopping Trips for basic needs of food and clothing.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors

Related Program

Shopping & Errands

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

EFS is looking to 2018 as year to strengthen its core services. To that end, the overarching objective for 2018 is to raise contributed revenue and volunteer engagement each by 20%. We plan to accomplish this objective through three defined focus areas:

1) Enhance and Build the Team—We have a stable and strong staff and to meet the increasing demand for our services, we hope to be able to increase the number of staff hours to main our high level of service. We are working to grow our Board of Directors, recently having added two new members.

2) Come out from under the Radar-- This focuses on enhancements to our Messaging, Development and Community Relations to build community awareness from both a client and volunteer perspective.

3) Process Improvement -- EFS is working on ways to improve our service practices including ways to enhance recruitment; implementing a new client database system; and making technology updates.

In 2017, the board will focus on these major strategies:

- Guide Interim Executive Director
- Recruit and hire new Executive Director
- Upgrade office hardware and software
- Pursue facility partnership with Issaquah and alternatives
- Pursue "hub and spoke" partnerships with senior centers and other agencies
- Plan and execute the Annual Luncheon
- Execute board responsibilities in the development plan

We believe in the importance of forging meaningful relationships between client and volunteer. This is what sets our program apart and what keeps our volunteers engaged and gives our elderly clients a sense of belonging.

Our Executive Director has four part time staff members, who provide a wealth of expertise to the organization.
a Client Services Coordinator, Data Services Coordinator, Volunteer Coordinator, and Office Coordinator.
The Board of Directors of EFS come from a broad range of people in our community, including the King County Libraries; a Community Volunteer and IT specialist; a recently retired Weapon System Manager on the F-22 program; and the Executive Director of the Sammamish Chamber of Commerce. Board members include a Community Volunteer and a retired County Senior Policy Analyst; a retired Public Educator; the Executive Director of a Senior Care company; a Fund Dev Specialist at the Issaquah School District; a Healthcare employee; and a financial planner.

Our client base in 2017 grew a modest 2% to 651 over 2016's base of 641.

Volunteers are the lifeblood of Eastside Friends of Seniors. We had excellent volunteer retention throughout 2017, and our active volunteer base has grown 37% over the 2016. Meanwhile, the number of hours our volunteers donated in 2017 increased 7% over 2016.

This increase in volunteer hours correlates to our service outputs. The number of miles they drove to serve our senior citizens increase nearly 27% over the number in 2016.

Rides to medical, social and other appointments 2017 1,529 2016 1,285 19% increase
Housekeeping, Handyman and Yard activities for safety, health and preservation of primary asset 2017 429 2016 135 218% increase
Shopping Trips for basic needs of food and clothing
2017 580 2016 313 85% increase
Referrals to other services that can help 225 203 11%
Ride fulfillment rate 98% 97.5% 1%

We still have work to do.

Financials

Eastside Friends of Seniors
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Eastside Friends of Seniors

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

Dawn Sanders

Sander Coaching Team

Term: 2017 - 2025

Manuela Paul

Executive Director, Family to Family Senior Care, Inc

Doug Eglington

Retired

Bob Toomey

Vice President, S.R. Schill & Associates

Karen Moran

RPM Systems Corporation

Dawn Sanders

Sanders Coaching Team

Mary Digenan

Seattle University, Adjunct Professor; Member Manager Consultant

Tracy Fitzsimmons

Attorney

Jennifer Uhlar

Community Volunteer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 2/2/2022

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data