SAMARITAN HEALTH CENTER INC
To be a leader in providing compassionate, comprehensive, and affordable health care, with excellence, to the underserved in our community
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Programs and results
What we aim to solve
As estimated 1,100,000 North Carolinians are uninsured, and 1 in 5 uninsured adults go without needed medical care. In fact, 54% of these uninsured adults have no regular place to go when sick. [Source: Kaiser Family Foundation] In Durham County, “Access to Health Care” is ranked as the second highest priority in the latest Community Health Assessment Survey – resulting from barriers to obtaining health care that range from transportation issues to distrust of the health care system. Some of the top reasons residents cannot access necessary health care include: - Insurance not covering services. - Copays are too high. - Lack of insurance. - Cannot get appointments. - Do not know where to go. - Provider not taking their insurance. In 2020, 89% of our patients were uninsured or underinsured.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Medical Program
Since we opened in 2009, we have offered nearly 18,100 visits for medical care. We operate two clinics in the Durham area providing medical services: one is located on University Drive and the other is in leased space from the Durham Rescue Mission.
We serve anyone, without regard to race, color, religion, creed, gender, national origin, age, disability, marital, or veteran status. Most of our patients are uninsured, but they receive services regardless of ability to pay.
Our Medical Program provides chronic and acute primary care for patients in need, including specialty care onsite when possible, or via external referrals if not.
Vision Program
Since we opened in 2009, we have offered more than 2,050 visits for vision care. We operate two clinics in the Durham area providing vision services: one is located on University Drive and the other is in leased space from the Durham Rescue Mission. We serve anyone, without regard to race, color, religion, creed, gender, national origin, age, disability, marital, or veteran status. All of our patients lack vision insurance, but they receive services regardless of ability to pay. Our Vision Program screens for vision needs and changes (including diabetic retinopathy) and connects patients in need with appropriate sources of glasses, as well as specialty referrals if recommended.
Mobile Clinic
Our Mobile Clinic has been staffed by University of North Carolina medical students since 2011.
Students visit a neighborhood near each of our clinics weekly. They perform health screenings, answer patient questions, spread awareness of our clinic, and build relationships with patients and community members. During the COVID-19 pandemic, students have also offered these services via video visit.
We serve anyone, without regard to race, color, religion, creed, gender, national origin, age, disability, marital, or veteran status.
Where we work
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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of patient visits
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
These numbers include Medical, Dental, Vision, and Mobile Clinic appointments. During the COVID-19 pandemic, some clinics were suspended for several months and another used telehealth.
Number of clinic sites
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people treated for diabetes
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Medical Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of people tested for HIV
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Medical Program
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is the number of tests completed onsite annually.
Number of dental patients screened
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This reflects the number of dental visits per year. This clinic will transition to a different non-profit in 2023.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our vision is to be a leader in providing compassionate, comprehensive, and affordable health care, with excellence, to the underserved in our community.
Our goals:
1. Through donated talent and resources, we work to help eliminate our community's health disparities.
2. We provide accessible, holistic health care that focuses on physical needs, as well as the social, emotional, and spiritual issues that affect health.
What are the organization's key strategies for making this happen?
GOAL 1: Through donated talent and resources, we work to help eliminate our community's health disparities.
STRATEGY #1: Engage skilled volunteers in our medical, dental, and vision programs.
STRATEGY #2: Collaborate with companies that provide donated products and services that benefit our patients.
STRATEGY #3: Collaborate with companies that provide discounted products and services to keep our costs low – enabling us to continue offering free services.
GOAL 2: We provide accessible, holistic health care that focuses on physical needs, as well as the social, emotional, and spiritual issues that affect health.
STRATEGY #1: Provide both stand-alone and mobile clinics to make free care more accessible to individuals in the community.
STRATEGY #2: Offer care management and wrap-around services at both clinics.
STRATEGY #3: Provide staff and volunteer providers additional time to spend at each patient appointment—ensuring that any language barriers, multiple concerns, and previously unaddressed diagnoses can be addressed thoroughly and to the patient’s satisfaction.
What are the organization's capabilities for doing this?
We are motivated by the love God has shown us through Jesus Christ and want to respond to His love for our neighbor by providing health care to those who cannot afford it.
Way back in the early 1990’s, Dr. Mark Piehl had a dream to establish a Christian health clinic in downtown Durham. He initially met with a small group of friends in a Bible study and shared that dream, but the timing was not right. In 2007, the Board of Directors was initially recruited to lay the groundwork for this long-anticipated clinic. In 2008, the Board of Directors committed to starting a Christian medical ministry in the heart of Durham. The board committed to building a faith-based, volunteer-driven clinic, and to a clinic that was a mentoring place for the next generation of healthcare professionals. The program began with a Thursday evening volunteer medical clinic. Today, Samaritan Health Center is blessed to have 12 paid staff members and an active Board of Directors in place to carry out the mission of promoting physical, mental and spiritual health to the whole person by providing affordable, high-quality health care to the uninsured and underinsured.
SHC has been caring for patients since we opened in 2009, and we have an established reputation for compassionate, accessible care for the uninsured in the Durham, NC community.
We are equipped to meet our goals because:
1. Our programs align with our mission, vision, and goals and provide much-needed health care resources to people who cannot afford them – specifically medical, dental, and vision services.
2. We are led by a team of expert professionals, our Executive Director and 14 member Board of Directors, who are forward-thinking and provide guidance on how to continue meeting our mission.
3. We have a passionate staff of employees and volunteers who are committed to carrying out the activities required to support our patients.
4. We collaborate and partner with strategic organizations that provide free or discounted products and services, specialty care outside of our services (ex. mental health care), advocacy and training support for similar clinics, and much more.
5. We have strong organizational systems that provide us with a solid foundation and framework within which we function effectively – including accounting, legal accountability, fundraising plans, etc.
What have they accomplished so far and what's next?
Since 2009, more than 7,000 patients have been cared for by SHC. In fact, we have offered more than 35,600 visits to homeless and low-income individuals for medical, dental, and vision services since that time.
A few of our accomplishments include:
- More than doubling the number of patients served since 2010 (from 491 to 995 in 2017).
- Opening two new clinics.
- Rolling out a Mobile Clinic in 2011 in order to take care to patients where they are.
- Securing our first state grant, recognizing our focus on the underserved and on clinical performance indicators.
- Securing an electronic health record that eases collaboration for our patients’ care with other safety net providers (such as local hospitals).
Moving forward, our longer-term plans will include:
1. Extending clinic hours and enabling us to offer comprehensive care at full-time hours.
2. Addressing social determinants of health through onsite services and external partnerships
3. Increasing community collaboration and advocacy to serve the needs of our patients
4. Increasing organizational visibility
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
SAMARITAN HEALTH CENTER INC
Board of directorsas of 06/23/2023
Dr. Richard Chung, MD
Duke Health
Term: 2021 - 2023
Edwina Gabriel, RN, BSN, MEd
Paul Hlad, JD
Sands Anderson, PC
Michelle Kirtley, Ph.D
Senior Research Analyst, Lawrence A. David Lab, Duke University
Lois Suruki, JD, Ed.M
Aon Hewitt Investment Consulting
Susanne Meghdadpour, PhD, FNP-C
Duke Pediatric Pulmonary Division
Michael Dougherty, MD
UNC REX Digestive Healthcare
Kimberly Monroe, MPA
Duke Office of Community Health
Matthew Oettinger, MD, MBA
WellCare of North Carolina
Kevin Almond
Oakdale Advisors
Yu-Lin Amy Lee, MD
Duke Health
S. Alicia Ramos, DDS
Dr. Ramos Dentistry
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data