HOPE MEDICAL CLINIC.

Destin, FL   |  www.hopemedclinic.org

Mission

The Hope Medical Clinic, in partnership with the community, provides free, quality, accessible healthcare for the working uninsured and medically underserved residents of Okaloosa and Walton counties. We do this in a respectful environment in which patients, health care professionals, students, and community members learn from one another. We believe that health is more than the absence of disease, and can be achieved by addressing the physical, mental, spiritual, and emotional needs of our patients. We strive to provide these resources as needed.

Notes from the nonprofit

CORE VALUES.

What do we value?

We uphold these core values in our own work and promote them in the nonprofit sector as a whole. They represent what we believe in, what we stand for, and how we approach everything we do.

The nonprofit sector's vital role in our society: ​​A strong and independent nonprofit sector is essential for weaving the social, cultural, environmental, and economic fabric of our society. It provides needed services, gives people a way to participate as citizens and volunteers, stands up for underrepresented citizens, and pioneers solutions to major social problems. In order to fulfill these roles, the nonprofit sector must defend nonprofits' fundamental right to advocate and lobby for their constituents and causes.

Innovation and a sense of hope: Nonprofits believe that we can create a better future through innovation and societal change. This sense of hope leads to creative approaches and new models that work. We seek to nurture the spirit of the nonprofit community by recognizing and celebrating successes, as well as learning from valuable failures.

Integrity and accountability: We hold nonprofits to be effective in achieving their missions and accountable to all their stakeholders – their community, constituents, donors, board, staff, volunteers, collaborators, the government, etc. We believe in modeling this trustworthiness and integrity that earns continuously the public's high regard for the nonprofit sector. This reflects an alignment between what we say, what we do, and how we do it.

The rich diversity of the people of Florida: We celebrate, respect, and include all of Florida's people, cultures, regions, religions, and political views.

Outstanding service: We are committed to a strong ethic of timely, reliable service to all patients and stakeholders in the Hope Medical Clinic. We strive to create an environment in which nonprofit practitioners feel heard, safe, respected, and supported.

Responsible stewardship We are committed to careful stewardship of all human, natural, and financial resources. This means we use carefully the time and talents of those working with the Hope Medical Clinic, we are environmentally responsible, and we spend wisely the funds invested in us.

Sustainability We believe it is important to recognize the value of nonprofits' work by investing in their organizations and their people. This includes providing learning opportunities for volunteers and staff, as well as compensation and benefits that are adequate to sustain staff members and their families.

(Adapted by HMC from the North Carolina Center for Nonprofits).

Ruling year info

2009

Executive Director

Mr. Timothy Roberts

Clinical Nurse Manager

Mr. Adam White

Main address

150 Beach Dr

Destin, FL 32541 USA

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EIN

26-3811078

NTEE code info

Ambulatory Health Center, Community Clinic (E32)

IRS filing requirement

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Primary Care

The Hope Medical Clinic follows the practice of "Primary Care" as defined by the American Academy of Family Physicians (AAFP):

A primary care practice serves as the patient's first point of entry into the health care system and as the continuing focal point for all needed health care services. Primary care practices provide patients with ready access to their own personal physician, or to an established back-up physician when the primary physician is not available.

Primary care practices provide health promotion, disease prevention, health maintenance, counseling, patient education, diagnosis and treatment of acute and chronic illnesses in a variety of health care settings (e.g., office, inpatient, critical care, long-term care, home care, day care, etc.).

Primary care practices are organized to meet the needs of patients with undifferentiated problems, with the vast majority of patient concerns and needs being cared for in the primary care practice itself. Primary care practices are generally located in the community of the patients, thereby facilitating access to health care while maintaining a wide variety of specialty and institutional consultative and referral relationships for specific care needs. The structure of the primary care practice may include a team of physicians and non-physician health professionals.

Population(s) Served

Women's health refers to the branch of medicine that focuses on the treatment and diagnosis of diseases and conditions that affect a woman's physical and emotional well-being.

Women's health includes a wide range of specialties and focus areas, such as:

Breast cancer, ovarian cancer, and other female cancers
Gynecology, sexually transmitted infections (STIs), and hormonal balance
Mammography
Menopause and hormone therapy
Osteoporosis
Pregnancy and childbirth
Sexual health
Women and heart disease
Benign conditions affecting the function of the female reproductive organs

PREVENTATIVE CARE AND SCREENINGS

Preventative care for women includes the following services:

Regular gynecological checkups, including a pelvic exam and breast exam
Pap smear
Bone density testing
Breast cancer screening
Discussions about colon cancer screening
Age-appropriate immunizations
Healthy lifestyle risk assessment
Hormonal testing for menopause
Immunizations
Screening for STIs

BREAST CARE SERVICES

Breast care services include the diagnosis and treatment of breast cancer, which may involve:

Breast biopsy
Breast MRI scan
Breast ultrasound
Genetic testing and counseling for women with a family or personal history of breast cancer
Hormonal therapy, radiation therapy, and chemotherapy
Mammography
Mastectomy and breast reconstruction
The breast care services team may also diagnose and treat noncancerous conditions of the breast, including:

Benign breast lumps
Lymphedema, a condition in which excess fluid collects in tissue and causes swelling

SEXUAL HEALTH SERVICES

Your sexual health is an important part of your overall well-being. Women's sexual health services may include:

Hormonal Balance.
Prevention, diagnosis, and treatment of sexually-transmitted infections
Therapies to help with problems with sexual function

GYNECOLOGY AND REPRODUCTIVE HEALTH SERVICES

Gynecology and reproductive health services may include the diagnosis and treatment of various conditions and diseases, including:

Abnormal Pap smears
Abnormal vaginal bleeding
Bacterial vaginosis
Endometriosis
Heavy menstrual cycles
Irregular menstrual cycles
Other vaginal infections
Ovarian cysts
Pelvic inflammatory disease (PID)
Pelvic pain
Polycystic ovary syndrome (PCOS)
Premenstrual syndrome (PMS) and premenstrual dysphoric disorder (PMDD)
Uterine fibroids
Uterine and vaginal prolapse
Vaginal yeast infection
Various conditions affecting the vulva and vagina

PREGNANCY AND CHILDBIRTH SERVICES

Regular prenatal care is an important part of every pregnancy. Pregnancy and childbirth services include:

Planning and preparing for pregnancy, including information about proper diet, prenatal vitamins, and review of preexisting medical conditions and medications used
Prenatal care, delivery, and postpartum care
High-risk pregnancy care (maternal-fetal medicine)
Breastfeeding and nursing

BLADDER CARE SERVICES

The women's health services team can also help diagnose and treat bladder-related conditions. Bladder-related conditions that may affect women can include:

Bladder emptying disorders
Urinary incontinence and overactive bladder
Interstitial cystitis
Prolapse of the bladder
If you have a bladder condition, your women's health specialist may recommend that you do Kegel exercises to strengthen the muscles in your pelvic floor.

OTHER WOMEN'S HEALTH SERVICES

Cosmetic surgery and skin care, including skin cancer
Diet and nutrition services
Psychological care and counseling for women dealing with abuse or sexual assault
Sleep disorders services
Smoking cessation

Population(s) Served

The Hope Medical Clinic follows the practice of Mental Health as defined by the Centers for Disease Control (CDC):

The term mental health is commonly used in reference to mental illness. However, knowledge in the field has progressed to a level that appropriately differentiates the two. Although mental health and mental illness are related, they represent different psychological states.

Mental health is “a state of well-being in which the individual realizes his or her own abilities, can cope with the normal stresses of life, can work productively and fruitfully, and is able to make a contribution to his or her community.”1 It is estimated that only about 17% of U.S adults are considered to be in a state of optimal mental health.2 There is emerging evidence that positive mental health is associated with improved health outcomes.

Mental illness is defined as “collectively all diagnosable mental disorders” or “health conditions that are characterized by alterations in thinking, mood, or behavior (or some combination thereof) associated with distress and/or impaired functioning.”2 Depression is the most common type of mental illness, affecting more than 26% of the U.S. adult population.3 It has been estimated that by the year 2020, depression will be the second leading cause of disability throughout the world, trailing only ischemic heart disease.4

Evidence has shown that mental disorders, especially depressive disorders, are strongly related to the occurrence, successful treatment, and course of many chronic diseases including diabetes, cancer, cardiovascular disease, asthma, and obesity5 and many risk behaviors for chronic disease; such as, physical inactivity, smoking, excessive drinking, and insufficient sleep.

Mental Health Indicators
In the health care and public health arena, more emphasis and resources have been devoted to screening, diagnosis, and treatment of mental illness than mental health. Little has been done to protect the mental health of those free of mental illness. Researchers suggest that there are indicators of mental health, representing three domains.6-8 These include the following:

Emotional well-being
such as perceived life satisfaction, happiness, cheerfulness, peacefulness.
Psychological well-being
such as self-acceptance, personal growth including openness to new experiences, optimism, hopefulness, purpose in life, control of one’s environment, spirituality, self-direction, and positive relationships.
Social well-being
social acceptance, beliefs in the potential of people and society as a whole, personal self-worth and usefulness to society, sense of community.
The former surgeon general notes that there are social determinants of mental health as there are social determinants of general health that need to be in place to support mental health. These include adequate housing, safe neighborhoods, equitable jobs and wages, quality education, and equity in access to quality health care.

Population(s) Served

The Hope Medical Clinic practices Health Education as defined by the World Health Organization (WHO):

Health education is any combination of learning experiences designed to help individuals and communities improve their health, by increasing their knowledge or influencing their attitudes.

Population(s) Served

Case management is a collaborative process that assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the client's health and human service needs. It is characterized by advocacy, communication, and resource management and promotes quality and cost-effective interventions and outcomes.

Case management is an area of specialty practice within one's health and human services profession. Its underlying premise is that everyone benefits when clients(1) reach their optimum level of wellness, self-management, and functional capability: the clients being served; their support systems; the health care delivery systems; and the various payer sources.

Case management facilitates the achievement of client wellness and autonomy through advocacy, assessment, planning, communication, education, resource management, and service facilitation. Based on the needs and values of the client, and in collaboration with all service providers, the case manager links clients with appropriate providers and resources throughout the continuum of health and human services and care settings, while ensuring that the care provided is safe, effective, client-centered, timely, efficient, and equitable. This approach achieves optimum value and desirable outcomes for all—the clients, their support systems, the providers, and the payers.

Population(s) Served

Where we work

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Affiliations & memberships

National Association of Free Clinics 2014

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

The goal of the Hope Medical Clinic is to increase access to routine medical services in Okaloosa and Walton counties. We do this by establishing and growing a network of volunteer medical providers, healthcare professionals, medical organizations, and community groups who share this same goal. As the network of providers and resources grows so does the quality and quantity of care we can provide the community.

Our strategy is best explained in 5 sequential steps:

1. Develop new and innovative systems to connect patients to medical resources.
2. In doing so, provide the best primary care possible and at no charge to the patient.
3. In doing so, attract new volunteer medical practitioners, healthcare professionals, and community organizations.
4. In doing so, become a potent regional healthcare resource and a viable and sustainable community investment.
5. In doing so, replicate this same model in new communities.

The Hope Medical Clinic is an independant, free primary care clinic serving the uninsured and medically underserved residents of Okaloosa and Walton Counties. We do not charge our patients for services, and we are neither federally or state funded. All funds are acquired through grant writing and community fund-raising. This emphasis on increasing both the quality and the quantity of routine primary care services available in our communities, and at no cost to patients, has allowed us to expand a network of volunteer providers and healthcare professionals with valuable skillsets who donate their time because they find value in providing care that emphasizes patients over profits. To date we have 30 in-house volunteer practitioners, approximately 100 more in the two counties we serve, and approximately 300 more regionally. We now serve approximately 1,500 patients regularly. Both the number of patients we see and the number of partners we work with has grown consistently since we opened our doors in 2008.

1. Accomplishments: The goal of the Hope Medical Clinic (HMC) has always been increasing access to primary care services for the uninsured and medically underserved residents of Okaloosa and Walton counties. HMC opened it's doors in 2008 with one director, one volunteer doctor, and no patients. To date we have 30 volunteer, in-house providers, a network of approximately 100 more in the two counties we serve, and approximately 300 more regionally, and we serve over 1,500 patients. Both the number of patients and the number of providers grows monthly as more providers join HMC and as this allows us to accept more patients into the program.

2. To Be Accomplished: There are 4 major hospitals in Okaloosa and Walton county. Of these 4 we have been able to significantly partner with one. This benefits the hospital in that HMC will accept 100% of their patient referrals, which provides the patient a primary care home, and the hospital can further ensure continuity of care. This benefits HMC in that we can access resources through the hospital we would not otherwise be able to connect our patients to, including technical imaging such as MRI's and CT's, blood work through the lab, and surgical services. Despite repeated attempts to partner with the remaining area hospitals we have so far not been able to. Our goal is to formally partner with all area hospitals and in so doing provide a primary care home to more people and assist hospitals in further ensuring continuity of care.

A second goal we are consistently working on is making sure our staff, volunteers, and board, accurately, passionately, and effectively represent the populations we serve. We have a diverse patient population that encompasses different socioeconomic levels, races, ethnicities, religions, worldviews, disabilities, gender identities, sexual orientations, ages, and creeds, but this is not statistically represented in the makeup of our leadership. In an effort to speak plainly on this subject, we openly acknowledge that a gap exists between what our patient population looks like and what our leadership looks like. Our ongoing goal and commitment is to close this gap.

Financials

HOPE MEDICAL CLINIC.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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HOPE MEDICAL CLINIC.

Board of directors
as of 10/19/2016
SOURCE: Self-reported by organization
Board chair

Dr. Sam Traughber, FACP, FACC.

Hope Medical Clinic

Term: 2014 -

Jim Allen

Gary Brown

Tim Kirby

Bruce Haught

Duane Hooper

Tim Roberts

Sam Traughber

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes