Cova
Safe Water Solutions
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Programs and results
What we aim to solve
Access to safe and reliable drinking water is a fundamental human right. However, more than 150 million people in Latin America live in highly water-scarce area and climate change is worsening this outlook, which poses significant health risks and impacts daily life. Unsafe drinking water is a leading cause of illness and death, particularly among children, and can also hinder educational and economic opportunities for families. The solution to this pressing problem is addressed through Cova’s innovative Circuit Rider Model, which combines market-based approaches with community engagement. The model ensures that rural communities have sustainable access to safe drinking water by implementing and maintaining effective water systems with local support.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Safe Water Solutions
Cova is a nonprofit social enterprise building a healthier Central America through community-centered, safe water solutions. Through our innovative market-based Circuit Rider Model, Cova is empowering rural communities in Central America towards sustainable access to safe drinking water, allowing children to attend school, parents to continue working, and communities to thrive.
With an on-the-ground staff in Nicaragua, Honduras, and El Salvador, Cova is a locally managed organization partnering with 2,300 communities. By providing education opportunities and building capacity for self-sustaining, easy to maintain, and financially viable water treatment solutions, Cova is providing access to safe drinking water to 1.4 million people, while allowing communities to be active participants in the process.
Our strong partnerships with local communities, private entities, universities, NGOs, and governmental organizations have helped us expand our reach and increase our effectiveness to c
Where we work
Affiliations & memberships
Stanford Executive Program Scholarship 2022
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of people provided assistive technology
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, People of Latin American descent, Children and youth
Related Program
Safe Water Solutions
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is the total number of people that have had a direct impact from the safe water solutions that we have provided.
Number of people receiving safe drinking water from community systems
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, People of Latin American descent, Children and youth
Related Program
Safe Water Solutions
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Cova is a nonprofit social enterprise providing rural communities in Honduras, Nicaragua, and El Salvador with access to safe drinking water solutions. Through Cova’s innovative market-based Circuit Rider Model, rural communities in Central America have access to safe drinking water, creating economic opportunities for individuals and improving health, allowing children to attend school, parents to be present for work, and communities to thrive. Cova’s comprehensive model provides safe drinking water to over 1 million people across 2,100 rural communities.
With an on-the-ground staff in Nicaragua, Honduras, and El Salvador, Cova is a locally-managed organization dedicated to comprehensively implementing drinking water solutions that ensure a long-term, positive impact. Our strong partnerships with local communities, private entities, universities, NGOs, and governmental organizations have helped us expand our reach and increase our effectiveness as we carry out our mission of building stronger communities.
All solutions are locally operated and require co-financing from rural community clients. Our program demonstrates that investing just pennies a day per person dramatically reduces the incidence of waterborne disease and saves lives.
Our program specifically targets rural communities in Nicaragua, Honduras, and El Salvador, where the majority of residents are subsistence farmers earning $3-6 per day and lack access to safe drinking water. The goal of Cova’s Circuit Rider (CR) model is to empower rural communities with access to safe drinking water, resulting in an improved standard of living, poverty reduction, and increased educational and economic opportunities.
Circuit Riders, trained water technicians who circulate between communities to provide water system support and training, form the foundation of Cova’s safe water model. Through the implementation of our Circuit Rider (CR) model, the Cova program leverages our more than decade-long experience empowering local communities with access to safe drinking water. Each community boasts a dedicated water board comprising 5-7 local volunteers overseeing the water system's operations. Through capacity building, watershed analysis, education, and innovative financing, the capacity of community water boards to manage their own water systems is strengthened.
What are the organization's key strategies for making this happen?
Strategy 1: Implement the Circuit Rider Model; Provide post-construction support to rural communities through our Circuit Rider Model.
Strategy 2: Transition Water Quality Monitoring; Community leaders will take over the monthly water quality monitoring activities.
Strategy 3: Scale Circuit Rider Model – Reach 3MM People by 2026; As communities demonstrate self-sufficiency,
Cova will transition into new districts.
Strategy 4: Share Best Practices and Circuit Rider Model Expertise; Cova will share with evidence the experiences of its professional water service model to enable larger growth and adoption nationally and globally.
Strategy 5: Drive Financial Performance Through Blended Finance to Scale Impact; Leverage market-based solutions, philanthropic capital, and impact investments to improve overall operations, support growth, and scale impact.
What are the organization's capabilities for doing this?
Cova sees the people we are trying to help as partners instead of beneficiaries. Charity alone cannot solve the world's most challenging problems. Community ownership is a critical component of sustainable development. Cova's strategy centers on effective and efficient marketing built around the empowerment of local leaders and communities. Fundamentally, the community, through its leaders, brings the program to fruition by lending its support, guidance, and leadership. Cova does not provide 100% financing for projects; instead, we seek local funding to ensure local ownership, requiring co-financing from all involved. Our program has been designed to build up the capacity of the communities to operate sustainably within three years, resulting in year four and beyond being sustained entirely with the communities’ support, providing a financially viable and sustainable model. A multi-year investment is required to build up the capacity of the communities and the health department. Professionalized maintenance services continue to be maintained, but with the economies of scale and model optimization, Cova Circuit Riders or locally employed municipal water technicians provide technical assistance with the costs wholly covered through the chlorine tablet sales, requiring no outside funding to continue.
Cova aggressively seeks new partners, and we have an extensive list of program collaborators (available on our website), which grows regularly. We work directly with the Ministry of Health at both the national and local levels to jointly a) assess needs, b) reach out to partners, c) prioritize effective networks, d) provide technical support, and e) monitor progress. When our team expands into a new region, we work with the Ministry of Health to align with their priority regions. We provide full access to all our technicians’ activities in these communities and water quality results. Our team convenes ‘Mesas de Agua’ or water groups consisting of local government, private, and NGO partners in a municipality to discuss drinking water priorities and resources to maximize impact and ensure everyone is aligned. Our partnership strategically fosters continued program growth and locally driven-sustainable development. Cova has found increased success in our projects when led by local partners. These partnerships help both organizations share resources and offer longer-term local support.
What have they accomplished so far and what's next?
We partner with over 2,300 communities to provide education opportunities and build capacity for self-sustaining, easy to maintain, and financially viable water treatment solutions for 1.4 million people, while allowing communities to be active participants in the process.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Cova
Board of directorsas of 09/05/2024
Caitlin Shields
Gregory McGrath
Wesley Meier
Katie Frank
Nick Wobbrock
Alvaro Rodriguez
Diana Calix
Terry Gallagher
Nicole Kelsey
Caitlin Shields
Jonathan Goldin
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 09/06/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.