Coordinated Assistance Network, Inc
Inclusive Ingenuity
Programs and results
What we aim to solve
The Covid-19 pandemic has not only placed a tremendous strain on non-profits, but households who are already challenged by socioeconomic differences and exacerbated when caregiving for someone else. Going forward, the CAN aims to expand its partnerships to be more inclusive for applicants and broaden the nonprofit landscape of services. All functions are performed within the highly secure, HIPAA and ADA compliant, & HUD Homeless Management Information System (HMIS) compliant cloud-based platform. Families who deal with socioeconomic inequities, can now experience a greater level of inclusion as the delivery of financial education expands through new partnerships established on the CAN. Impact-driven philanthropy is the practice of thoughtfully and intentionally using time, talents, and resources to advance equity, effectiveness, and systems change. These principles and practices are being developed, tested, and continually updated by the Impact-Driven collaborative that the CAN
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
CANchange Coordinated Inclusion
The CAN is a digital technology to protect and advance the fundamental rights of all people, particularly historically underrepresented people. It emphasizes the benefits of technology to minimize risks, while identifying gaps and opportunities that connect low-to moderate income communities to jobs, education, housing and a more economically secure and equitable future.
Coordinated Assistance Network (CAN)
1. The CAN is dedicated to closing the gap of health equity through a number of pillars, which empowers service providers to deliver sound remedies no matter the applicants social, economic, demographic or geographic differences.
2. The CAN is a portal where applicants can simplify their search for a wide variety of support, as needed. One request connects the applicant to multiple non-profits partners who are in a position to help an applicant, based on applicant criteria and need. Applicants can not only request assistance, but are able to securely store, share and electronically sign documents, communicate with providers, manage personal finances, set tasks, and much more, through the HIPPA compliant platform. The membership is always free of charge to applicants.
3. The portal creates opportunities to enrich lives through powerful fin-tech tools, HUD housing programs, employment initiatives and education solutions. Simply put, the CAN is an intersection of philanthropy, impact and measurement.
4. As a universal platform of services, the Coordinated Assistance Network is seeking funding to continue building the bedrock of a changing landscape for people through diversity, inclusion, and equity. By partnering with the CAN, strategic investments multiply to provide a direct impact on non-profits, individuals and families facing difficult times. #TogetherWeCAN
Where we work
Awards
CFO Champion of Financial Literacy Award 2011
State of Florida
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of minority led nonprofit organizations empowered through technology.
This metric is no longer tracked.Totals By Year
Related Program
CANchange Coordinated Inclusion
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
The 2021-22 Coordinated Assistance Network’s “Momentum to Modernize” opportunity will offer a total of 100 grants, each with a five-year “Black Level” license to Minority Led Organizations (MLO’s).
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Coordinated Assistance Network Goals
1. The CAN believes the financial resiliency of individuals and families belongs in every great program. To that end, their financial literacy, inclusion, capability and progress is at the center of every decision made.
2. The CAN is dedicated to making other people’s lives better by closing the gap of health equity through several pillars, which empowers service providers to deliver sound remedies no matter the applicants social, economic, demographic, or geographic variances.
3. As a universal platform of services, the CAN will continue building the bedrock of a changing landscape for people through diversity, inclusion, and equity. The CAN works with nonprofit partners through cohorts to develop best practices in technology and delivery.
4. The CAN seeks to empower Minority led Organizations (MLO’s) through by leveraging the CAN technology to strengthen efficiency, security, and collaboration of those organizations.
5. The CAN is developing and strengthening leadership networks that equip and enable community leaders who are committed to racial equity to advance the health, education and economic well-being of families.
6. The CAN aims to empower smaller organizations with capacity to become difference makers, and larger organizations with better system uses, affording each the ability to scale and deliver worthwhile programs.
What are the organization's key strategies for making this happen?
The CAN leadership believes people have the inherent capacity to solve their own problems. Compassionate leaders from their communities know the realities facing their neighbors and Minority Led Organizations (MLO’s) are central to those issues. They possess the knowledge and experience that helps them address gaps in education, financial health and the economy; guide how public and private resources are leveraged; and determine how success should be defined and measured. The CAN is interested in developing and strengthening leadership networks that equip and enable MLO leaders who are committed to racial equity to advance the health, education and economic well-being of families and children of the LGBTQ, disabled, people of color and other minority communities.
What are the organization's capabilities for doing this?
The CAN portal creates opportunities to enrich lives through powerful self-help financial tools, HUD housing programs, employment initiatives, emergency services and education solutions. Simply put, the CAN is an intersection of philanthropy, impact, and measurement. While economic equity and endurance are forefront of the CAN for applicants, the system is a powerful resource for non-profits and stakeholders to produce evidence-based results. A full suite of technology is available for non-profits to perform nearly every function of a day-to-day operation, ultimately streamlining their services to those who need them the most. Applicants are offered a dashboard to assess and learn, while enabling them to become part of their own solution. When more assistance is required, a request can be connected to local and national programs with one application. The CAN is the portal of connectivity and change, which opens a world of new opportunities for the greater social service community.
Inclusion is a major priority of the CAN, as its partnerships multiply the reach to engage those who require education with effective follow-up to create stability. All functions are performed within the highly secure, HIPAA and ADA compliant, & HUD Homeless Management Information System (HMIS) compliant cloud-based platform.
What have they accomplished so far and what's next?
As a result of the COVID-19 national crisis, the platform formerly known as “The Yellow Ribbon Network” (YRN) partnered with several organizations that have little to do with the military community or nothing at all. Organizations across the U.S. and its territories were forced to close, many of whom will never open their doors again due to the lack of preparation for remote management. On July 15, 2020, the VeteransPlus Executive Leadership Board met with the Board of Directors during a special board meeting to propose a formal name and brand change of the organization to the “Coordinated Assistance Network’ (CAN). The formal change was to address Americas socioeconomic climate and ever evolving challenges. As a non-profit, the organization sought to become more inclusive of its proprietary delivery platform and to grow its financial services offered. The proposal was approved and one month later the CAN was born as the country heals and grows equitable positions for all families. The organization is now formally known as the Coordinated Assistance Network (CAN) with the D.B.A. of VeteransPlus as a program. By offering a remote access workspace to better suit employees working from home, the CAN is answering the call for organizations that may have been marginalized. The CAN transformed its interface and with the new customizations, applicants are now in the right place to receive assistance during the pandemic and beyond. There is still much more to do.
For its commitment to America's Veterans, the organization has received special recognition by:
6 year continuous funding for the Coordinated Assistance Network growth
2016 Most impactful NGO technology solution (Navy)
2013-14 Classy Award Finalist (#2)
2014 Recognized and promoted as a Provider of financial literacy by Texas Dept of Veteran Affairs
2013-14 Americas Top 20 Non-Profits: The Philanthropy Roundtable
2012-13 Best of the Best: DoD recognized Yellow Ribbon programs
2011 Champion of Financial Literacy Award (Florida Governor)
2010 Recognized and promoted as a Provider of financial literacy by California Dept of Veteran Affairs 2012 Recognized and promoted as a Provider of financial literacy by Florida Dept of Veteran Affairs. VeteransPlus became the first non-profit organization to be included in the states annual Veterans Benefits Guide.
2009 Named most trusted resources by Military.com
2009 At the invitation of the Chairman of the Florida Senate Committee for Transportation and Economic Development Appropriations
The network has continuously delivered key insights, metrics and engaging resources to non-profit partners, for-profit services providers, employers, and government entities. Today, the CAN recently passed 500,000 individual users, community service providers, non-profit partner organizations located in every state and several countries. More than 88-90% of all served by the CAN (and the YRN) have been low to moderate income individuals and families.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Coordinated Assistance Network, Inc
Board of directorsas of 01/20/2023
Mr Steve Rector
Chief Executive Officer at Corizon Health
Term: 2014 - 2020
Steve Rector
Corizon Health
Mary Kay (Hollingsworth) Rutan
VA
William Bodette
Marines (retired)
Jeffrey Leemon
Dept of Navy
John Douglas
MOPH (retired)
John Pickens
VeteransPlus
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
No data
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
No data
Disability
Equity strategies
Last updated: 07/02/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.