Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Dr. Tiller Patient Assistance Fund
The Dr. Tiller Patient Assistance Fund primarily helps cover travel-related expenses for patients who need to travel to obtain their abortion care. This fund honors the legacy of long-time NAF member, Dr. George Tiller.
Rachel Falls Patient Assistance Fund
The Rachel Falls Patient Assistance Fund helps patients who call the Hotline obtain the abortion care they need, but otherwise could not afford. The fund honors the memory of former Hotline Director Rachel Falls.
Dr. Morgentaler Patient Assistance Fund
The Dr. Morgentaler Patient Assistance Fund helps patients in Canada whose abortions are not covered by provincial health insurance, access the abortion care they need. This fund honors the legacy of NAF member Dr. Henry Morgentaler, who brought the Supreme Court case that legalized abortion in Canada.
Where we work
External reviews

Our results
How does this organization measure their results? It's a hard question but an important one.
Number of patients who can access abortion care
This metric is no longer tracked.Totals By Year
Population(s) Served
Women and girls, Adults, Families
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
The goal of the NAF Hotline Fund is to ensure that patients have the information and resources they need to access safe, high-quality abortion care.
What are the organization's key strategies for making this happen?
As a supporting organization of the National Abortion Federation (NAF), the NAF Hotline Fund is currently the largest national, toll-free, multi-lingual Hotline in the United States for accurate, unbiased information about abortion care; abortion referrals; and limited financial assistance.
The NAF Hotline Fund receives thousands of calls each week from patients, their partners, families, and friends. We provide accurate information, confidential consultation, options counseling, and referrals to providers of quality abortion care. We also provide case management services for patients with special needs and limited financial assistance to help subsidize care and travel-related expenses.
As part of the NAF Hotline Fund, we operate the following patient assistance funds to ensure that women can obtain the abortion care they need, but otherwise could not afford: the Dr. Tiller Patient Assistance Fund, the Rachel Falls Patient Assistance Fund, and the Dr. Morgentaler Patient Assistance Fund. 100% of donations to our patient assistance funds go directly to help patients access the abortion care that they need.
What are the organization's capabilities for doing this?
NAF has been operating the Hotline since 1979, but the NAF Hotline Fund began operations as a separate entity with its own 501(c)(3) tax-exempt status in 2010. The NAF Hotline Fund currently has dedicated full-time and part-time staff who operate the Hotline 7 days a week, from 8:00 am to 7:00 pm Monday through Friday, and from 8:00 am to 4:00 pm on Saturday and Sunday. Our staff includes two Directors, Case Managers, Assistant Case Managers, and Hotline Intake Counselors, as well as a dedicated Quality and Operations team and training staff. Our staff also includes fluent Spanish and French speakers to assist patients.
What have they accomplished so far and what's next?
The NAF Hotline Fund has assisted thousands of patients each year in obtaining the safe, high-quality abortion care they needed, and often could not fully afford. We will continue to provide this important direct assistance for patients who need it.
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
NAF Hotline Fund
Board of directorsas of 09/22/2022
Lori Williams
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
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Gender identity
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Sexual orientation
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Disability
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