FRIENDS OF FLIGHT 93 NATIONAL MEMORIAL INC

aka Friends of Flight 93   |   Shanksville, PA   |  www.flight93friends.org

Mission

Established in 2009, the Friends of Flight 93 National Memorial is the official charitable organization of Flight 93 National Memorial in Shanksville, PA. The Friends' mission is to inform, honor and pay tribute to the heroes of Flight 93 by supporting the Memorial with volunteers and resources. The Friends achieve this mission by focusing on awareness, education, volunteer support, preservation and stewardship. The Friends are a registered 501(c)3 organization with tax deductible donations. We are a diverse group, which includes family and friends of the passengers and crew of Flight 93, local members and volunteers, residents of Western Pennsylvania and many individuals nationwide and abroad.

Ruling year info

2010

Executive Director

Ms. Donna Gibson

Main address

P.O. Box 911

Shanksville, PA 15560 USA

Show more contact info

EIN

27-0505853

NTEE code info

Historical Societies and Related Activities (A80)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Virtual 9/11 Education

These programs focus on educating future generations on the events of 9/11/2001. Much of the programming is focused on the Flight 93 event. Educators can select from a menu of programs led by an education coordinator.
For those who are unable to make it to the memorial, a educational virtual tour is available to support the learning programs available.
Educators can access the menu of programs at www.flight93friends.org - access education and see the menu.
Programs range from environmental programming to very specific 9/11 curriculum.

Population(s) Served

Where we work

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    The people we serve with our mission is the National Park Service, responsible for the operations of Flight 93 National Memorial. We serve the families of Flight 93 National Memorial by helping to preserve the stories of the 40 passenger and crew members of United 93. We have a membership organization as well as a volunteer organization. Other people are those who participate in programs either in person or virtually.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person),

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Feedback from educators who participated in our on-sight field trips revealed that educators felt that when the groups were larger, they didn't feel that there was engagement for all students participating. With this feedback our education coordinators collaborated on creating a new process for accommodating larger student groups. This involved breaking the students into small groups and having various rangers and staff take different parts of the interpretation. This new process was executed for spring field trips and feedback from educators has been positive to the changes made. We continually survey our educators to make sure we are delivering on an exceptional educational experience for all students who participate in a field trip.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking for feedback has enhanced our relationship with those we serve. We demonstrate responsiveness through our actions for continually seeking feedback and then acting on that feedback to improve their experience with our organization.

  • Which of the following feedback practices does your organization routinely carry out?

    We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to find the ongoing funding to support feedback collection,

Financials

FRIENDS OF FLIGHT 93 NATIONAL MEMORIAL INC
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

FRIENDS OF FLIGHT 93 NATIONAL MEMORIAL INC

Board of directors
as of 07/26/2022
SOURCE: Self-reported by organization
Board co-chair

Fred Lukachinsky

Fed Ex Ground

Term: 2025 - 2022


Board co-chair

Emily Schenkel

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 7/26/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data