MAPS Charities

Helping Seniors in Los Angeles County

aka MAPS Charities   |   Sherman Oaks, CA   |  https://mapscharities.org/

Mission

Founded in 2010, Mission to Assist and Provide for Seniors (MAPS Charities) bridges a gap in services by providing temporary relief to low-income seniors whose critical needs are not met by their current income and benefits. MAPS Charities provides a safety net of supportive services to assist disadvantaged seniors in Los Angeles County through funds for short-term solutions.

Ruling year info

2010

Executive Director

Mr. Jeffrey A. Friedman

Main address

14320 Ventura Blvd. Unit 331

Sherman Oaks, CA 91423 USA

Show more contact info

EIN

27-0749461

NTEE code info

Senior Centers/Services (P81)

Fund Raising and/or Fund Distribution (W12)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

As the senior population in the Unites States grows at a rapid pace, the poverty rate among older adults is above 20%. Further, more than half of single senior citizens live below the Elder Index, a more accurate measure of the income they need to meet their basic needs and age in place. As Baby Boomers get older, an “age tsunami” is sweeping through our nation putting more than one million older adults at risk of malnutrition, chronic health problems, and even homelessness. With 16 Los Angeles residents competing for each affordable housing unit, high . Further, LA has the highest population of food-insecure seniors in the United States – over 1.1 million older adults – many of whom depend on food banks and subsist on only one meal a day. Poor nutrition can lead to serious chronic conditions such as diabetes and heart disease, increasing senior hospitalization rates, impacting our public healthcare system, and causing additional financial and emotional distress.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Senior Safety Net Program

Through our core Senior Safety Net program, MAPS Charities provides vital services that address the essential needs of low-income older adults in Los Angeles County. These services include the provision of food cards and rent assistance, and financial support for medical services, medical devices, durable medical equipment, and other items to support the health and well-being of the vulnerable seniors we serve and help them age in place with dignity.

Case management is at the core of our Senior Safety Net program model. Caseworkers from a robust network of partner agencies submit custom intake forms to MAPS Charities on behalf of their elderly clients. Our Board of Directors reviews requests for services monthly, and then makes awards based on service requested, client need, and availability of funds. Medical devices, equipment, and other Items are evaluated on quality and cost, purchased by MAPS, and shipped for free directly to senior clients.

Population(s) Served
Seniors
Caregivers

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of low-income seniors receiving assistance

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Caregivers, Economically disadvantaged people

Related Program

Senior Safety Net Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Average disbursement of pass-through funds to low-income seniors

This metric is no longer tracked.
Totals By Year
Population(s) Served

Seniors, Caregivers, Economically disadvantaged people

Related Program

Senior Safety Net Program

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

In response to the extraordinary demand for services that has increased among our service population during the COVID-19 pandemic, MAPS Charities will enhance the capabilities of our core Senior Safety Net program that provides pass-through funds to help meet the essential needs of low-income seniors. By strengthening our partnership model, developing staff, and applying technology solutions to improve systems and processes for client intake and program evaluation, we will fill gaps in services and reach more older adults who need care.

To support this work, MAPS Charities will implement recommendations stemming from our current capacity project and fulfill our ongoing commitment to effectiveness. Our Board of Directors and staff will participate in the revision of a leadership-driven strategic matrix and the development of a DEI-informed framework with internal and external applications; fund development planning, staff hiring and development, and onboarding community engagement and fundraising software.

As MAPS Charities focuses on improving organizational efficacy to support growth, we will expand services and respond to the urgent need for food, shelter, utilities, medications, and medical devices that has spiked among our service population during the pandemic as capacity and funding permit.

To support our goals, MAPS Charities has developed a series of organizational objectives that include:

-Revise our strategic matrix to support our vision and guide organizational direction

-Develop and implement technology solutions to support a growing infrastructure

-Draft a new fund development plan to support sustainability

-Develop a staffing plan and job descriptions to support our growing infrastructure

-Develop and adopt a formal DEI/anti-racism policy and infrastructure

-Onboard 12 new client referral partners to support our growing infrastructure

-Connect services to 2,000 low-incomes seniors by December 2023


Concerned with the growing number of seniors in Los Angeles struggling to meet their basic needs, Jeffrey A. Friedman and a dedicated group of volunteers founded MAPS Charities in 2010. Still a volunteer-run organization, we have increased our reach year after year, connecting life-changing services to more than 3,000 low-income seniors at-risk for food insecurity, poor health outcomes, and even homelessness.

MAPS Charities' initial pandemic response was the launch of a large-scale emergency expansion to help meet the escalating demand for services – an increase of 70% in client referrals in 2020. As a result of this expansion, MAPS Charities more than doubled our program capacity, providing relief to more than 1,000 highly vulnerable seniors experiencing extreme financial distress and food insecurity during the COVID-19 crisis.

In 2021, to manage our fast-growing capacity, MAPS Charities shifted our focus to improving organizational effectiveness to support growth. We continued to respond to the urgent need for food, shelter, utilities, medications, and medical devices that has spiked among our service population during the pandemic.

Today, MAPS Charities continues to engage experts and expand our fundraising capabilities to strengthen our organization and support a sustainable future.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Age: 100% 60+, 19% 81+ Gender: 66% W, 34% M, LGBTQ+: 50 clients tracked through partnership with the Los Angeles LGBTQ Center Race/Ethnicity: 21% LatinX, 19% African American, 34% Caucasian, 2% Asian American, and 14% other/unknown Income: 50% are 135%-185% below FPL, 40% at FPL, 10% low-to-very-low income/other. Sometimes subsisting on just one meal a day, our clients are highly vulnerable and at high risk for food insecurity, poor health outcomes, and even homelessness. MAPS Charities bridges a gap in services for existing systems of care that include SSI, SSDI, MediCal, and CalFresh. These public resources do not adequately support the critical needs of low-income seniors, especially when faced with an unexpected expense that jeopardizes their housing, food security, or health.

  • How is your organization collecting feedback from the people you serve?

    Case management notes, Suggestion box/email, Written feedback,

  • How is your organization using feedback from the people you serve?

    To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    MAPS Charities is currently conducting surveys and stakeholder interviews as part of our commitment to this process. We will use feedback to evaluate our services and make adjustments to ensure that we are effectively meeting the community need.

  • With whom is the organization sharing feedback?

    Our staff, Our board, Our funders, Our community partners,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive,

  • What challenges does the organization face when collecting feedback?

Financials

MAPS Charities
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

MAPS Charities

Board of directors
as of 01/26/2022
SOURCE: Self-reported by organization
Board chair

Ms. Marlene Harrison

Retired, Concepts for Living LLC

Term: 2021 - 2022

Marlene Harrison

Retired

Susan Pomerantz

Concepts for Living LLC

Linda Radell

OnSite CPR Training

Kathleen Goldner

Pinnacle Estate Properties

Klara Zimmermann

The Gardens at Park Balboa

Jeffrey Friedman

Dynamic Home Care

Rachelle Dardeau

Nonprofit Consultant

Larry Freedman

Dynamic Nursing Services

Diane Sussman

Get My Ducks in a Row

Ben Karakunnel

Home Instead

Barbara Kingston

Retired

Diana Milan

Belmont Village Senior Living Encino

Janet Morris

Eldercare Consultant

Steven Supowitz

SUPO Foundation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable

Organizational demographics

SOURCE: Self-reported; last updated 12/28/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 01/03/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.