LifeNet International
Transforming African Healthcare
Programs and results
What we aim to solve
Burundi, the DRC, Uganda, and Malawi are among the poorest countries in the world and all have the lowest human development rating given by the United Nations Development Programme. In the DRC, malaria is responsible for 20% of deaths in children under age 5 and nearly 10% of malaria-related deaths worldwide occur there. In Uganda, 336 out of every 100,000 live births end in a mother’s death. Malawi has an under-five mortality rate of 64/1,000 and Burundi’s under-five mortality rate is 72/1,000—some of the highest in the world. Although rural health centers are the first, and sometimes only line of defense against sickness and death for the majority of sub-Saharan Africa's communities, they continue to be crippled by lack of equipment, medicine, and knowledge.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Medical Training
LifeNet operates at the frontlines of the healthcare system by delivering medical training directly to health workers. LifeNet’s five modules of in-person medical training and mentoring in clinical best practices are based on internationally recognized standards of care and directly tied to saved and improved lives. Through this hands-on education, LifeNet equips health workers with the knowledge and tools they need to provide safe, effective, and evidence-based care to patients. The modules of training include maternal and neonatal best practices, nursing basics, infection prevention, disease diagnosis and treatment, chronic disease care, non-communicable disease care and much more.
Management Training
We train managerial staff at each of our partner health centers in financial management and accounting, pharmacy and human resource management, key data analysis, and planning and budgeting. With these skills, health centers avoid stock-outs, manage debt, and break even or operate at a profit, ensuring their sustainability. Health centers become thriving enterprises that plan for the future and reinvest with their own earnings.
Pharmaceutical Supply
Through our pharmaceutical supply program we link rural partner health centers with local and regional wholesalers and deliver medicines directly to clinics. Before launching the program, we discovered that health center nurses were often purchasing medicines themselves: spending days at a time to travel to the capital, buy whatever was in stock at whatever price and quality available, and pile supplies into public transportation to return to their health centers. Our supply program has dramatically decreased the occurrence of stock-outs in our partners’ pharmacies and increased the quality and variety of the medicines they offer. When we save save staff time and resources, they can focus on saving lives.
Digital Support
In addition to the wealth of training, mentoring, and in-person supportive supervision our partners receive, they also have access to digital support through LifeNet’s digitally-enabled coaching and training. Through LifeNet’s WhatsApp chatbot, healthcare workers can quickly and easily ask questions and access essential information through their mobile phones. This chatbot is designed for COVID-19 response but may be adapted by our digital team with additional essential information. LifeNet's curriculum is also digitally enabled through the Moodle learning platform, which brings LifeNet's medical and management training into digital form, including videos. This digitally enabled training serves as a learning reinforcement for partners as well as makes it possible to continue training even if traveling to a facility is prevented due to weather, security issues, or country lockdowns.
Supportive Supervision
Alongside training, LifeNet provides supportive supervision to staff in each partner health facility, offering tailored mentoring and coaching to health workers to augment the training they receive. With data gathered through rigorous monitoring and evaluation processes, LifeNet trainers can provide in-service training that is tailored to health workers in each facility. Supportive supervision includes follow-up lessons to reinforce what is learned through the training curricula as well as learning reinforcement tools including checklists and posters.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of facilities improved
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Through a partnership with last-mile health facilities, LifeNet delivers life-saving medical and management training, pharmaceutical delivery solutions, and digital support.
Number of people trained
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
LifeNet trains health workers in last-mile health facilities in evidence-based best practices that improve sustainability, build capacity, and save lives.
Number of patient visits
This metric is no longer tracked.Totals By Year
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
LifeNet interventions equip last-mile health facilities to provide improved care for thousands of patient visits every year.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Guided by the belief that every individual deserves an equal opportunity to lead a healthy and whole life, LifeNet improves the quality of health systems from the ground up. We are dedicated to health systems strengthening. LifeNet International exists to transform healthcare in Africa and to save lives through the hands of local healthcare providers. We bring practical knowledge, tools, and resources into the hands of the health workers who need them. In 2012, LifeNet launched its model of equipping and empowering existing local health facilities in sub-Saharan Africa to care for their patients in compassionate, sustainable, and medically-sound ways. LifeNet primarily builds capacity through hands-on training, equipment and pharmaceutical supply, supportive supervision, and quality assurance.
Since launching Burundi operations in 2012 with 10 health center partners, our network has grown to 244 facilities in Burundi, Uganda, the DRC, and Malawi, together seeing over 4,000,000 patient visits per year. By 2023, we plan to work in 1,000 health centers across 10 African countries, transforming care for over 10,000,000 patient visits per year.
What are the organization's key strategies for making this happen?
At the core of the LifeNet model is the belief that equipped and empowered local healthcare providers are the keys to transforming healthcare in Africa. To that end, LifeNet developed the following package of interventions, including medical and management training, pharmaceutical & equipment access, digital support, and supportive supervision
Medical/Clinical Training: LifeNet’s five modules of in-person medical training and mentoring in clinical best practices are based on internationally recognized standards of care and directly address leading causes of maternal, infant, and child death. Through this hands-on education, LifeNet equips health workers with the knowledge and tools they need to provide safe, effective, and evidence-based care to patients. The modules of training include maternal and neonatal best practices, nursing basics, infection prevention, disease diagnosis and treatment, chronic disease care, non-communicable disease care, and much more.
Management Training: LifeNet’s four modules of management training improve institutional financial sustainability and ensure that health facilities can operate well. LifeNet equips staff members with practical training in financial management, human resource management, inventory management, logistics, and administrative best practices.
Pharmaceutical & Equipment Supply: LifeNet effectively delivers essential medicines and medical equipment to facilities and trains health workers in the proper use and maintenance of equipment, safeguarding the long-term use and effectiveness of each piece of equipment.
Supportive Supervision: Alongside training, LifeNet provides supportive supervision to staff in each partner health facility, offering tailored mentoring and coaching to health workers to augment the training they receive. With data gathered through rigorous monitoring and evaluation processes, LifeNet trainers can provide in-service training that is tailored to health workers in each facility. Supportive supervision includes follow-up lessons to reinforce what is learned through the training curricula as well as learning reinforcement tools including checklists and posters.
Digital Support: Our partners receive access to digital support through LifeNet’s digitally-enabled coaching and training. Through LifeNet’s WhatsApp chatbot, healthcare workers can quickly and easily ask questions and access essential information through their mobile phones. This chatbot is designed for COVID-19 response but may be adapted by our digital team with additional essential information. LifeNet's curriculum is also digitally enabled through the Moodle learning platform, which brings LifeNet's medical and management training into digital form, including videos. This digitally enabled training serves as a learning reinforcement for partners as well as makes it possible to continue training if traveling to a facility is prevented due to weather, security issues, or country lock-downs.
What are the organization's capabilities for doing this?
LifeNet has continued to succeed in its mission through the dedication of its leadership and employees, the continued innovation within its business model, and the continued support of funders who believe in LifeNet's theory of change.
What have they accomplished so far and what's next?
Since launching Burundi operations in 2012 with 10 health center partners, our network has grown to 130 facilities in Burundi, Uganda the DRC, and Malawi. Together these health facilities see over 1,000,000 patient visits per year. By 2025, we plan to work in 1,000 health centers across 10 African countries, transforming care for over 20,000,000 patient visits.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
LifeNet beneficiaries are underserved patients who seek care from ill-equipped health facilities in sub-Saharan Africa (SSA). LifeNet specifically empowers and improves faith-based health facilities so that they can effectively and compassionately care for the men, women, children, and infants they serve in Burundi, the DRC, Uganda, and Malawi. The beneficiaries we serve live in countries with the lowest human development rating given by the United Nations Development Programme. These patients often do not have access to doctors and rely on their local community health center for all healthcare needs.
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How is your organization collecting feedback from the people you serve?
Focus groups or interviews (by phone or in person),
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
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What significant change resulted from feedback?
N/A
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With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders,
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How has asking for feedback from the people you serve changed your relationship?
N/A
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We take steps to ensure people feel comfortable being honest with us,
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
LifeNet International
Board of directorsas of 12/15/2022
Michael Spraggins
Spraggins, Inc.
Todd Harper
Generous Giving
Robin Bruce
David Weekley Foundation
Brent Armstrong
DCI
Ken Cochrum
Cru
Agness Nyanda
Nkhoma Hospital
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? No
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 03/15/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.