Programs and results
What we aim to solve
TC offers individual, family, couples and group counseling addressing issues such as depression, anxiety, trauma, grief, mood disorders, ADHD, human sexuality, and so much more. TC’s counseling services provide therapeutic support to youth and adults of all ages. With a great focus on our youth, TC’s YES program guarantees that eligible youth up to age 23, regardless of finances, will receive the services they need when funds are available. TC’s therapists work diligently to assist our clients in psychological, spiritual, social, and economic growth that will last them a lifetime.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Assessment to determine specific needs and eligibility; case management for the duration of the relationship.
Provide low-cost and free mental/behavioral health services to eligible youth up to age 23.
Provide mental/behavioral health assistance to adults and families.
Provide services that are based on the focus of re-educating individuals, families, and communities which will benefit youth.
Provide emotional and psychological support through relationship building.
Provide families with resources through collaboration with other organizations (i.e. employment, academic, childcare, social services, etc.).
Provide positive prevention and intervention services via conferences, classes, group meetings, etc. - goals are to encourage and teach individuals how to strengthen and build critical thinking skills, learn and utilize coping skills, teach parenting skills, teach life skills, provide resources through education and employment workshops; and more.
Services are intended to assist youth, individuals, and families in gaining the tools and knowledge that will help them reach their goals in living happy, healthy, and productive lives.
'YES' to Mindfulness
TC provides mindfulness/meditation classes for youth between the ages of 10 & 17. Clients learn a) intentions/goal setting – learn what mindfulness is & how its purpose, strength/flexibility poses, learn how to be intentional & evaluate their personal wellness goals; b) awareness/attention – learn body scanning, practice strength/flexibility poses, art activities focused on emotional state, art activity creating calming instruments; c) self-care (stress reduction/relaxation) – focus on kindness, strength/flexibility poses, learn breathing techniques, learn stressors/coping techniques; d) communication & relationship building – learn sound meditation, practice strength/flexibility techniques, learn how to define & use five senses, practice mindful listening/communicating, and e) gratitude/acceptance – learn about/practice gratitude, strength/flexibility poses, practice breathing techniques, reflect and review. We focus on teaching tools & techniques that will last a lifetime.
Where we work
External reviews

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Our results
How does this organization measure their results? It's a hard question but an important one.
Number of service recipients who are employed
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Children and youth, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of children the organization added to the child protection register for the first time
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Children and youth, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Number of youth and families for whom a strengths-based assessment is completed
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Children and youth, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Clients are assessed at least every 90-120 days depdending on the client's goals.
Number of treatment and support plans that specify how individual and family strengths will be used and developed
This metric is no longer tracked.Totals By Year
Population(s) Served
Families, Children and youth, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Treatment and support plans are developed for each new client whether individual or family. The plans are reviewed every 90-120 days depending on the clients' goals.
Number of readmissions to the same/similar or higher level of care within one year of discharge
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Most of our clients are either still visiting our therapists weekly, have been reduced to the number of visits necessary, or have been permanently discharged without having to return, thus far.
Number of participants engaged in programs
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We are only including the number of cases rather than people. Some have families that are involved in their therapy, while others are individuals.
Number of participants counseled
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
It is difficult to determine the number being counseled because families are involved. The number changes from one week to the next; however, we had a combination of 85 old and new clients in 2019.
Number of one-on-one coaching sessions
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Number of participants include individuals (parents) who need additional encouragement in order to progress or complete necessary steps in a program.
Number of youth service participants who have involvement in juvenile justice system
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
The number of participants in this section pertains to teen/adolescent parents.
Number of clients and family who did not complete the entirety of the program
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Outcome - describing the effects on people or issues
Direction of Success
Holding steady
Context Notes
There is not necessarily a set time allotted for completing a program. Rather, clients receive a review of their progress in a time decided by therapist and individual or parent/guardian.
Number of participants who used nontraditional communication (online chat, phone, text)
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Adults, Families, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
There continues to be an increase due to Covid-19.
Number of participants who participated in any of group programs, workshops, etc.
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Due to Covid-19 all groups were canceled for 2019. We hope to resume our groups spring 2021.
Number of parents under 18 years old
This metric is no longer tracked.Totals By Year
Population(s) Served
Children and youth, Families, Adults, At-risk youth, Parents
Related Program
Charity/Online Counseling/Coaching/Resources/Self-Improvement Classes
Type of Metric
Context - describing the issue we work on
Direction of Success
Decreasing
Our Sustainable Development Goals
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Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our objectives include, a) provide appropriate counseling services to individuals, youth, and families; b) provide access to needed resources that will assist individuals and families in appropriate health services; c) to re-educate individuals and families - develop a success plan which will address strengths, challenges, and goals while addressing the many challenges; d) provide resources that will aid individuals and families in becoming economically self-resilient; e) provide life skills training which will enhance an individual’s or family’s ability to function at its best; f) provide resources to housing-related services; g) provide parent education which will improve the safety and well-being of their children; h) provide and encourage parent-child relationships and activities; i) advocate for family and/or child; and j) collaborate with other organizations/services which will help provide information and referral services that will help ensure individuals and families are receiving any needed services that are not or cannot be offered by Tomaro’s C.H.A.N.G.E.
What are the organization's key strategies for making this happen?
Charity -- provide low-cost and free therapeutic services to eligible youth up to age 23.
Non-traditional coaching/counseling - services include, but is not limited to assisting parents with parenting skills, basic life skills, motivation, stress/depression, anxiety, relationship issues, and anger management via online chat, phone, and text.
Offer family-centered services -- Family support will focus on helping parents identify/develop their strengths ultimately eliminating their dependency on services by 'professional problem solvers' (e.g. Work with families via on-site services and in-home services for parents and children, staff provide support and advocate for families, employ formal/informal resources to support family development).
Offer community-based services -- May include geographic neighborhoods, communities based on family composition, racial/linguistic characteristics, or other community interests (e.g. Offer neighborhood gathering services, create an environment for relationship building, provide engaging activities for parents and children, provide opportunities for educational/economic growth through seminars, training, and resources, provide support and resources for parents still attending school, provide resources to services not offered by Tomaro's C.H.A.N.G.E.).
What are the organization's capabilities for doing this?
Tomaro's C.H.A.N.G.E. has dedicated individuals from different backgrounds, offering a range of personal, academic, and professional instruction and support. The services that we provide are lead by people who have a desire to assist others in transforming their lives. We have been successful in not only providing for families, but also giving them information that will assist them in providing for themselves moving forward.
Our organization's motto is, “It takes a village to raise a child." We willingly participate in collaborations with organizations and businesses who share in the concerns for youth. We believe that the success of our clients is not possible without the help of other organizations that provide services that we do not. Our collaborating efforts range from offering our charity services to their clients, to collaborating in an effort to assist them in their mission to change the lives of young people. Some of our collaborative relationships include working with and supporting organizations such as CASA of Cumberland, Gloucester and Salem County, NJ; Voorhees Children's Hospital, NJ; Liberty Lake Day Camp, NJ, Haven Home Therapeutic Residential Center in Trenton, NJ and the North East Community Collaborative, Philadelphia; there have been other collaborations which include projects as far as Sierra Leone, Africa. We continuously search for opportunities to work with other organizations and businesses seeking to team up and make a difference in the lives of those in our target communities.
What have they accomplished so far and what's next?
Been providing services to individuals and families with low to no income since 2010, which began as charity providing clothing/footwear, hygiene products, etc. We delivered the following services from 2012 to present:
We currently provide therapeutic counseling services to youth, individuals, and families using insurance, as well as low-cost or free if they are eligible.
Assisted children and families after Hurricane Irma in Florida & St Martin/St Maarten with supplies such as food, water, diapers, baby food/formula, and hygiene products.
Food, diapers/clothing, school supplies, furniture, and much-needed resources that helped link parents to employment/educational opportunities
Clothing, books, and toys to battered women's shelter/hospitals
Items to families/organizations during holiday seasons (i.e. Christmas gifts/food baskets)
Sponsored a walk-a-thon for a family with a child fighting cancer
Since 2014, our organization has taken on the role of advocate for adolescent parents fighting to keep or re-establish custody of their children. Our services have provided parenting classes, in-home intervention services (nutritional cooking/shopping), necessary resources for counseling and employment, and much more.
We further continue to provide charity services to mothers in need of support. This has included assisting with temporary shelter and obtaining necessary financial support (social services, etc.).
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We currently serve children, adolescents, and families with a great focus on youth and their families/guardians. We provide charity services to parents who have infants and toddlers which includes the purchase of diapers, baby wipes, and formula.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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What significant change resulted from feedback?
Due to Covid, our most recent change was including virtual services as an option for therapeutic treatment. We have since re-opened our doors which allows our clients options for service making it possible for us to reach more people in need than before.
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It can sometimes be difficult to get feedback from clients in writing/surveys; verbal feedback best
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
TOMAROS CHANGE
Board of directorsas of 07/05/2022
Mrs. Tomaro Pilgrim
Tomaro's C.H.A.N.G.E.
Term: 2010 -
Mr. Ferdinand Pilgrim
Osrick Ingredients Cricket
Term: 2010 -
Rosalind M Henley
Retired Social Worker
Raevyn M Rogers
Tomaro's CHANGE
Jessica D Milton
Retired Registered Nurse
Michael Osborne
Property Manager
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Not applicable -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Not applicable -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Not applicable -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Not applicable
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
The organization's co-leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
Disability
We do not display disability information for organizations with fewer than 15 staff.
Equity strategies
Last updated: 08/08/2019GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We disaggregate data by demographics, including race, in every policy and program measured.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.