Code for America Labs Inc

Government can and should work well for everyone

aka Code for America   |   San Francisco, CA   |  www.codeforamerica.org

Mission

Code for America works shoulder to shoulder with community organizations and government to build digital tools and services, change policies, and improve programs. 1. Partnership We partner with government and community organizations with access to the resources and digital talent that can meaningfully impact some of the world’s toughest societal challenges. 2.Empowerment We create change that empowers government and community organizations with the tools and skills to change people’s lives, especially those most in need. 3.Transformation We connect and convene people from inside and outside government, and from all over the world to inspire each other, share successes, learn, build, and transform government systems.

Ruling year info

2010

CEO

Amanda Renteria

Main address

972 Mission St 5th floor

San Francisco, CA 94103 USA

Show more contact info

EIN

27-1067272

NTEE code info

Government and Public Administration (W20)

Citizen Participation (W24)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

We are a network of people making government work for the people, by the people, in the digital age. How do we get there? With government services that are simple, effective, and easy to use, working at scale to help all Americans, starting with the people who need them most.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Safety Net

Right now, the people who need access to government benefits the most are not included in the design of government programs and services. And this exclusion results in barriers to America’s social safety net.

Our vision: a human-centered safety net—one that is simple and easy for people to access. When delivered effectively, a people-centered safety net can transform lives in meaningful, measurable ways—and therefore, make our systems and society more equitable and resilient.

Our Safety Net portfolio includes GetCalFresh, Integrated Benefits, and Rapid Response.

https://www.codeforamerica.org/programs/social-safety-net/

Population(s) Served

The EITC is one of the most effective programs for lifting families out of poverty, but millions of people who need it don’t claim it. It isn’t just a lack of awareness. Complicated and confusing tax systems make it difficult for people to claim the benefits they deserve. We’re working to change that.

At Code for America, we’ve combined our experience in service design at scale with the deep expertise and national reach of VITA. With technology, we’re helping make VITA accessible to more people. GetYourRefund.org helps tax filers get connected with VITA from anywhere in the country.

In 2020, GetYourRefund.org helped 500,000 people file their taxes. We worked with 945 tax prep volunteers, 55 active tax prep partners, and distributed $62 million in flexible cash to families.

https://www.codeforamerica.org/programs/tax-benefits/getyourrefund/

Population(s) Served
Economically disadvantaged people
Economically disadvantaged people

A criminal record creates lifetime barriers for people trying to move forward with their lives, meet basic needs, and thrive in their chosen field. We’re working to help solve this issue by partnering with courts, criminal history repositories, executive branch agencies in state governments, policymakers, and advocacy groups to design and implement record clearance policies. Our goal is to make automatic record clearance—where all eligible criminal records are cleared automatically and without burden—the standard across the country.

With technology and people-centered design, automatic record clearance helps put people with criminal records and their families first—and is more efficient for states. Our services for states include technical evaluation, guidance on data infrastructure, support for bulk data processing, qualitative and quantitative research and analysis, digital service software development, business intelligence software, and more.

https://www.codeforamerica.org/programs/criminal-legal-system/clear-my-record/

Population(s) Served
Incarcerated people

Through our local volunteer Brigade program and the Community Fellowship, our Network partners with community groups and local governments to create, support, and serve the public good through technology. The Network spans the United States, with over 80 different Brigade chapters and active Community Fellows paired with several local governments each year. Our projects range from making it easier for Massachusetts residents to get the COVID-19 vaccine, to taking on affordable housing in Miami, to partnering with Vermont Legal Aid to expand record expungement, to sharing public data on power outages in Kentucky, to providing renters’ assistance amid eviction moratoriums in Nebraska, to launching land acknowledgement projects in Alaska, to aiding survivors of wildfires in the West with digital tools, and so much more.

On a national level, the power of people and technology delivers change at scale. We organize to get flexible cash to thousands of families. We come together by the thousands for National Day of Civic Hacking. And each year, Code for America’s Network selects priority action areas that help focus volunteers’ response to timely issues and act with intention when working in communities.

https://www.codeforamerica.org/programs/network/

Population(s) Served
Adults

Where we work

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our goal is to make government services that are centered around the user so that people who needs these services the most are able to get them. We strive for a government that takes care of its people, and we can help do that. By working to bring government into the digital age, we are making services more accessible for those who need it most.

We develop services to show what’s possible in three high-impact focus areas: Criminal Justice, Social Safety Net, and Workforce Development.

We help others do it themselves through the principles and practices of delivery-driven government.

We’re building a movement across the U.S. through our Brigade Network.

Our teams are made up of product designers, software engineers, and developers that have a deep passion for making government work for the people. In order to push our belief that the best government that works for the people is created for the people, we also have a national volunteer network of Brigades that work to improve their own local communities.

Before COVID-19, we averaged about 2,000 applications per day; on May 22, 2020, we received a record 13,083 in a single day. We also helped GetCalFresh applicants access other services, including voter registration. In this pilot phase, we registered over 8,500 people to vote.

At the onset of P-EBT, states struggled with multiple challenges due to the increase in need, rigidity of procurement contracts, lack of clear guidance, and difficulty with old systems, just to name a few. We provided technical assistance and implementation support to reach as many kids as possible. In addition, we built a digital application for families in California and Minnesota that helped distribute over $619 million in benefits.

GetYourRefund.org is the first-ever free mobile app that helps families with low income complete government forms to access all tax benefits, including this year’s $1,200 stimulus program. By the end of the tax year, we had over 2.2 million site visitors, 500,000 visitors helped, 945 tax prep volunteers, 55 active tax prep partners, and $62 million in flexible cash distributed to families.

Disaster Relief Assistance for Immigrants (DRAI) was a short-term, California-based emergency cash assistance program for immigrant families. In 35 days, we created a system for local organizations to effectively serve communities living in the shadows. In total, DRAI distributed $75 million to 150,000 individuals.

We partnered with Louisiana on an initiative to help 100,000 residents enrolled in WIC, SNAP, TANF, and Medicaid maintain their benefits with text message reminders when paperwork was due. Shortly thereafter, Louisiana used lessons from the pilot to deliver services during COVID-19, including text messaging more than 400,000 SNAP recipients for continuity of benefits and hiring SNAP clients to provide direct feedback on policy and messaging.

In close partnership with Minnesota administrators, we are working together to reduce application time for food, cash, and healthcare benefits. By using a human-centered, integrated application process, we are reducing the time from 110 minutes to less than 20 minutes. As of September 2020, MNbenefits.org is live in pilot counties, and we are preparing to scale the service statewide in 2021.

With our Clear My Record technology, district attorneys across California have identified approximately 144,000 marijuana convictions to be reduced or dismissed from records, representing two-thirds of all eligible convictions in the state. 113,000 people will have convictions reduced, dismissed, or sealed on their records, 42,000 people will have no felony convictions on their records, 18,000 people will no longer have any convictions at all.

Our Network consists of 25,000+ Brigade volunteers, 90 chapters nationwide, and 12 Community Fellows in four cities. Our 25,000 volunteer-strong Brigade Network partnered with community organizations and local leaders to create over 100 active rapid response projects.

Financials

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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Code for America Labs Inc

Board of directors
as of 02/22/2022
SOURCE: Self-reported by organization
Board chair

John Lilly

Greylock Partners

John Lilly

Greylock Partners

Stacy Donohue

Omidyar Network

Tim O'Reilly

O'Reilly Media

Shona Brown

Google

Katie Biber

Anchorage

Jennifer Pahlka

Code for America

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 5/11/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Female
Sexual orientation
Decline to state
Disability status
Decline to state

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data