SHEPHERD CARE

To Care for People where they Live and Work.

Martinsville, VA   |  www.shepherdcarefiles.com

Mission

"Caring for people where they live and work."

Notes from the nonprofit

Our staff certified chaplain has numerous critical incident and stress management certifications.

Ruling year info

2010

President

Mr. Eric Kieselbach

Main address

730 Corn Tassel Trl

Martinsville, VA 24112 USA

Show more contact info

EIN

27-1081238

NTEE code info

Other Mental Health, Crisis Intervention N.E.C. (F99)

IRS filing requirement

This organization is required to file an IRS Form 990-N.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

People bring their stresses into the workplace and this hampers productivity. Also the cost to train a new employee is often greater than maintaining an existing employee. Shepherd Care builds relationships and comes along side an individual in their time of need to help them through life’s challenges. as well as provided proactive resources so your staff can thrive through the storms of life.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Initiatives for Community Care

Serving Individuals, Families, Churches, Businesses, and other Organizations.
Focus on sustaining individuals in crisis.
Equipping families with resources that emphasis healthy family life and raising children with character.
Community Awareness Projects (networking with other community organizations).
Chaplain/Workplace Counseling Program for Businesses (Monthly Care Topic email, Seminars (by topic- Respectful Workplace, Stress Management, Healthy Family Life, etc.), Critical Incident Response (On Call Service), Monthly Site Visits, and Weekly Site Visits.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of press releases developed and distributed

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

The press releases involved community partnerships.

Number of overall donors

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

These are individual donors (not including duplicate or recurring donations by same donor)

Number of list subscribers

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Each subscriber received at least one monthly Care Resource newsletter via Mailchimp. Both LinkedIn & Facebook groups added in 2016, where multiple posts were shared to groups throughout the month.

Total number of organization members

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Contract organizations include: Churches, Businesses, and Fire, Law, and EMS Departments. Total does not include total staff served in each organization or their families.

Number of staff members certified in subject area training

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

At this time there is one certified chaplain on staff.

Number of unique website visitors

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Our organization's website was revised in 2016: www.shepherdcarefiles.com .

Number of chaplain care contacts.

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of annual Care Connections (includes stress, grief, health, etc.).

Average number of dollars per unique care connection.

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total annual Revenue divided by total number of annual Care Connections.

Number of clients who requested referrals.

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Referrals for additional assistance.

Number of meetings with clients held.

This metric is no longer tracked.
Totals By Year
Related Program

Initiatives for Community Care

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of board meetings held.

This metric is no longer tracked.
Totals By Year
Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

Monthly meetings with Board of Directors.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Shepherd Care's specialty is to serve people. This can be done through consulting, seminars, training initiatives, crisis and stress management, and human resource support. We have designed to supply resources and information to encourage individuals, churches, and business employees. Please contact our web site for more information.

Unlike traditional Employee Assistance Programs (EAP), Shepherd Care's Employee Assistance Care (EAC) Program is more than a refrigerator magnet.
Statistically, the EAP programs are only used by a small percentage of staff. Shepherd Care'’s EAC program interacts with your employees and staff on a personal basis. Whether it is a critical incident, a weekly or a monthly site visit, or simply the monthly distribution of a care topic, the designated Chaplain is a real person that the employees can confidentially connect with. The chaplains can provide statistic call tracking to Human Resources while maintaining confidentiality of those participating in EAC services. Please contact our organization for custom plan pricing.

The Shepherd Care leadership and referral network consists of people with life experience, critical incident certifications, ministry ordination, mental health experience, both blue and white color business experience. All of this is brought to bear for each care contact!

Shepherd Care is strongly interested in serving more business organizations. We are seeking business decision makers that share a strong commitment on valuing people and ethics.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

    Feedback and Suggestions via Social Media and in person contacts. social media,,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve,

  • What significant change resulted from feedback?

    A client requested specific help and the chaplain listened and developed a specific Care Topic for sharing for this person and for others for future needs. Also, a specific Individual Service Plan was developed and tailored for this individual, for specific measurable steps to reach their custom goal.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board,

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

SHEPHERD CARE
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

SHEPHERD CARE

Board of directors
as of 1/5/2022
SOURCE: Self-reported by organization
Board chair

Mr. Eric Kieselbach

Shepherd Care

Term: 2009 - 2017

Amanda Muncy

Lawyer

Shelly Richardson

Teacher

Kermit Kanode

Retired Police Officer

Scott Norman

Sales/ Nelson Automotive

Chris Pickett

President/ Creative Music & Entertainment

Avis Kieselbach

Board Officer

Bruce McBride

Pastor

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 02/05/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data