Programs and results
What we aim to solve
We are enriching the lives of Veterans by creating a Super Bond with an A.C.E custom trained working animal.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Pets for Vets
Pets for Vets rescues, trains and places shelter dogs with Veterans. Veterans complete an application and are then interviewed. Shelter dogs are selected to match the personality and lifestyle of a specific Veteran. The dog is trained for that Veteran. Pets for Vets works with the Veteran and the dog to ensure the adoption will be a success. Training may include familiarizing the dog to wheelchairs and walkers and learning to recognize and respond to panic or anxiety disorder behaviors.
Where we work
Awards
CIGNA Go You Award 2013
CIGNA
Affiliations & memberships
PsychArmor 2017
Psych Hub 2019
Nonprofit Learning Lab 2019
NC Military Business Center 2018
Karen Pryor Academy 2021
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of animals rehomed
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Pets for Vets
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Context Notes
Our program is very hands-on. Covid-19 prevented us from providing our program in the usual manner.
Number of animals rehabilitated
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Pets for Vets
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Number of Veterans matched with a trained companion animal
This metric is no longer tracked.Totals By Year
Population(s) Served
Veterans
Related Program
Pets for Vets
Type of Metric
Output - describing our activities and reach
Direction of Success
Holding steady
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Our goal is to have Pets for Vets personnel across the USA allowing us to make more Veteran-pet matches.
What are the organization's key strategies for making this happen?
We network with individuals and animal shelters to identify areas to establish chapters and to work with satellite trainers. All chapters are operated by volunteers. We provide ongoing training to all of our personnel and volunteers.
What are the organization's capabilities for doing this?
This is a long term goal. We have dedicated staff and volunteers working to establish chapters, identify trainers and train personnel in order to achieve this goal.
What have they accomplished so far and what's next?
We have established chapters in 10 states and added program service areas in 10 additional states in 2022.
As of December 31, 2022, we have made over 650 matches at no cost to the Veterans.
During 2020, 2021 and 2022 and the Covid-19 challenges, we provided ongoing assistance to our Veterans such as veterinary care, pet food and supplies.
During 2021, 2022 and 2023 as Covid-19 challenges continue, we are providing additional assistance to our Veterans such as veterinary care, pet food and supplies.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
-
Who are the people you serve with your mission?
We serve American military Veterans.
-
How is your organization collecting feedback from the people you serve?
Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,
-
How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,
-
What significant change resulted from feedback?
During the past two plus years we have heard from many of our Veterans that they are in need of financial assistance to be able to continue to care for their Pets for Vets animals. Some of our Veterans and/or their spouses have lost their jobs. Others have had their pay reduced. We have developed a new service to cover the cost of veterinary care and pet food for any of our Veterans who need that assistance. We do not want them to have to choose between feeding their families and taking their animals to the veterinarian and we want to help ease some of the stress our Veterans are experiencing. Additionally, we have helped some of our Veterans with groceries and/or rent to help alleviate the ongoing impact of Covid.
-
With whom is the organization sharing feedback?
The people we serve, Our staff, Our board, Our funders, Our community partners,
-
How has asking for feedback from the people you serve changed your relationship?
It has improved the relationship with many of the people we serve. They feel more comfortable coming to us for assistance.
-
Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,
-
What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback,
Financials
Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more
about GuideStar Pro.
Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
PETS FOR VETS INC
Board of directorsas of 01/20/2023
Ann Black
No Affiliation
Ann Black
No Affiliation
Cathy Lile
No Affiliation
Marianne Upton
No Affiliation
Ellen Fox
No Affiliation
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
-
Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 09/04/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.