PLATINUM2024

Chesterfield Food Bank Outreach Center

Fighting Hunger and Empowering Lives

aka Chesterfield Food Bank Outreach Center   |   Chester, VA   |  https://www.cfboc.org/

Mission

Mission: Fighting Hunger and Empowering Lives

Notes from the nonprofit

Name Change in 2021 to Chesterfield Food Bank Outreach Center, formerly known as Chesterfield Food Bank, Inc.

Ruling year info

2010

CEO/Executive Director

Mrs. Kim Hill

Assistant Executive Director

Mr. Nick Jenkins

Main address

12211 Iron Bridge Rd

Chester, VA 23831 USA

Show more contact info

EIN

27-1286258

NTEE code info

Food Service, Free Food Distribution Programs (K30)

Food Banks, Food Pantries (K31)

Human Services - Multipurpose and Other N.E.C. (P99)

IRS filing requirement

This organization is not required to file an annual return with the IRS because it is a church.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Food on the Move & Kids Food Program

Food on the Move provides fresh, nutritious food and non-perishables to thousands of clients each week at 7 distribution locations in Chesterfield County, VA and surrounding communities.

The Kids Food Program distributes easy-to-prepare meals to children who are eligible for free and reduced price lunch when they are out of school. This program primarily operates during the summer, but also operated for the duration of local school closures during 2020 due to the pandemic.

Population(s) Served
Economically disadvantaged people
Children and youth
Adults

Community Kitchens provides food to local community organizations who prepare and serve hot meals to those in need (homeless; living in motels; socially isolated; seniors; other low-income individuals).

Population(s) Served
Economically disadvantaged people
Children and youth
Adults

Pantry Partners provides non-perishable food to help keep local food pantries, run by community partners, fully stocked.

Population(s) Served
Economically disadvantaged people
Children and youth
Adults

CFBOC's Homeless and Motel Outreach programs distribute easy-to-prepare food and personal care items at our headquarters, through community partner organizations, and through mobile shower vans that also provide hot showers, clothes, haircuts, prayer, Narcan (as needed), and connections to other outreach programs and services.

Motel Outreach provides hot meals, personal care items, prayer, Narcan (as needed), and connections to other outreach programs and services to those living in motels.

Outreach services partner with local nonprofits/businesses and faith-based organizations to address the underlying causes of food insecurity in housing, employment, social services, mental health counseling, medical care, and substance use disorders.

Population(s) Served

Saturday Outreach Services bring participants in other programs together for worship, hot meals, kids’ programs, and access to on-site representatives of partner organizations.

Community Outreach hosts events that include food, music, on-site partner organizations, kids’ activities, giveaways, and a Gospel presentation in communities that may be in need of services from CFBOC or partner organizations.

These partner organizations provide services that address the underlying causes of food insecurity, and provide support in areas such as housing, job opportunities, social services, medical care, mental health counseling, and detox/rehab.

Population(s) Served
Economically disadvantaged people
Children and youth
Adults

The Emergency Program distributes food and personal care items to those facing crisis situations at our headquarters and through community partner organizations. It also provides connections to partner organizations that provide services that address the underlying causes of food insecurity. These services assist clients in housing, employment, healthcare, mental health counseling, social services, and assistance with substance use disorders.

Population(s) Served
Economically disadvantaged people
Children and youth
Adults

Transitional Specialists are trained volunteers, who receive referrals from other programs and assist clients by identifying needs and relevant resources, and advocating for and supporting clients through their journey. Transitional Specialists connect clients to programs and services that address the underlying causes of their food insecurity. These services address areas such as housing, employment, healthcare, mental health counseling, social services, and detox/rehab.

Population(s) Served
Economically disadvantaged people
Adults
Children and youth

CFBOC's Senior Programs provide food and support specifically designed for seniors at our headquarters, through our community partners, and through government programs. The majority of those in our Client Plus and Skilled Volunteer Program are seniors.

Population(s) Served
Seniors


Workforce Programs assist clients in preparing for and securing employment to address joblessness, one of the main causes of food insecurity. The Career Advantage Program: part of Virginia Career Works, identifies and hires at-risk young adults (ages 18-24) who receive job training and mentoring from CFBOC staff at our headquarters (warehouse, office). We also work with additional community partners to connect clients to job training and employment opportunities.

Population(s) Served
Economically disadvantaged people
Adults

All CFBOC Volunteer Programs provide opportunities for participants to give back and become part of a community! The General Volunteer Program provides a variety of short- and long-term volunteer opportunities for individuals and groups (e.g., warehouse work, food distributions, driving trucks, special programs, food drives, fundraisers). The Client Plus Program provides stable, committed volunteer opportunities to clients (e.g., data entry, can room, warehouse, office). CFBOC always provides nutritious food for our clients; those in the Client Plus program get the added benefit of personally choosing some of the groceries they receive weekly. The Skilled Volunteer Program provides stable, committed volunteer opportunities to community members (e.g., data entry, can room, warehouse, office). The Community Service Volunteer Program provides opportunities for court-ordered volunteers to complete their service.

Population(s) Served
Adults
Children and youth

Where we work

Awards

MLK Jr. Service Award: Healthy Living Pillar Award 2021

Chester Family YMCA

Glen R. Peterson Award: Outstanding Community Service 2018

Chesterfield County Community Corrections Service

Community Impact Award 2018

Pathways

Partner of the Year Award: In Support of Families 2016

Chesterfield County Public Schools

Certificate of Recognition 2016

Chesterfield/Colonial Heights Community of Corrections

Nonprofit of the Year 2021

Chesterfield Chamber of Commerce

Program Innovation Award 2016

Feed More

Barbara Chapman Memorial Community Service Award 2016

Chesterfield/Colonial Heights Christmas Mother

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Estimated dollar value of food donations distributed to community feedings programs

This metric is no longer tracked.
Totals By Year
Related Program

Food on the Move & Kids Food Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

This metric includes our Community Kitchen Programs, Motel Outreach Program, Homeless Outreach, Emergency Food Program, and our Senior Program.

Number of people within the organization's service area accessing food aid

This metric is no longer tracked.
Totals By Year
Related Program

Food on the Move & Kids Food Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

This metric includes our Community Kitchen Program, Homeless Outreach Program, Senior Program, Emergency Food Program, and our Motel Outreach Program.

Number of meals served or provided

This metric is no longer tracked.
Totals By Year
Related Program

Food on the Move & Kids Food Program

Type of Metric

Input - describing resources we use

Direction of Success

Decreasing

Context Notes

This metric includes our Community Kitchen Program, Homeless Outreach, Emergency Food Program, and our Motel Outreach Program.

Total number of volunteer hours contributed to the organization

This metric is no longer tracked.
Totals By Year
Related Program

Food on the Move & Kids Food Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

This metric includes our Emergency Food Program, Homeless Outreach Program, and our Senior Program.

Hours of volunteer service

This metric is no longer tracked.
Totals By Year
Related Program

Food on the Move & Kids Food Program

Type of Metric

Input - describing resources we use

Direction of Success

Decreasing

Context Notes

This metric includes Emergency Food Program, Motel Outreach Program, Homeless Outreach Program, and our Senior Program.

Number of children served

This metric is no longer tracked.
Totals By Year
Related Program

Food on the Move & Kids Food Program

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Number of programs documented

This metric is no longer tracked.
Totals By Year
Related Program

Food on the Move & Kids Food Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of clients served

This metric is no longer tracked.
Totals By Year
Related Program

Food on the Move & Kids Food Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

This metric includes Community Kitchen Program, Homeless Outreach Program, Emergency Food Program, Motel Outreach Program, and Senior Program.

Number of volunteers

This metric is no longer tracked.
Totals By Year
Related Program

Food on the Move & Kids Food Program

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context Notes

This metric includes our Emergency Food Program, Motel Outreach Program, Homeless Outreach Program, and our Senior Program.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our organization is deeply committed to alleviating the pressing issue of hunger and enabling a better life for those we serve. Our mission is driven by a profound belief in the potential of every individual, and we strive to create opportunities that empower them to overcome their circumstances.
We understand that hunger is not just about food scarcity but is often tied to other complex issues such as poverty, unemployment, substance abuse, and lack of access to quality education and healthcare. Therefore, our approach is holistic, addressing not just immediate needs but also the root causes of hunger.
Through our various initiatives, we provide nutritious meals to those in need, educate communities about sustainable agriculture, and advocate for policy changes that can bring about long-term solutions. At the same time, we also focus on empowering individuals through skills training and job placement programs, helping them become self-sufficient and break the cycle of poverty.
From providing immediate relief to driving systemic change, every aspect of our work is guided by our unwavering commitment to fighting hunger and empowering lives. We invite you to join us in our mission and help us make a difference in the lives of those who need it most.

Question 2:

Our strategies for combating hunger and empowering lives are multifaceted and designed to address both the immediate and long-term needs of those we serve.
Firstly, we operate eight food distribution sites throughout our county, ensuring that nutritious food reaches those who need it most. These sites are strategically located to cover our county and are accessible to diverse communities.
Secondly, we conduct extensive outreach work in local communities and motels, reaching out to those who may need to be made aware of our services or face barriers to accessing them. We believe in meeting people where they are, breaking down barriers, and making our services as accessible as possible.
Beyond addressing immediate food shortages, we also focus heavily on providing supportive services through our Client Advocate Program. Recognizing that many of our clients face complex challenges beyond food insecurity, this program connects them with a range of resources aimed at helping them overcome these challenges and build a better future.
Our clients have access to workforce programs that provide skills training and job placement assistance, helping them achieve financial stability and independence. We also connect them with mental health and substance abuse counseling services, recognizing the critical role of mental health in overall well-being and resilience.
Additionally, we help our clients navigate governmental services, ensuring they are able to access the benefits and support to which they are entitled. We also assist with housing, connecting them with safe and stable accommodation options.
Moreover, we continually collaborate with other organizations, government agencies, and community partners to amplify our impact and ensure our clients receive comprehensive support. We understand that it takes a collective effort to address the complexities of poverty and hunger, and we are committed to being part of this collaborative solution.
In summary, our strategies are rooted in the belief that everyone deserves access to basic necessities like food and housing, as well as the opportunity to improve their circumstances. By providing immediate relief and long-term support, we aim to empower our clients to lead fulfilling, self-sufficient lives.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback

Financials

Chesterfield Food Bank Outreach Center
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Chesterfield Food Bank Outreach Center

Board of directors
as of 05/01/2024
SOURCE: Self-reported by organization
Board chair

Kim Kitchen

Kitchen's Crane & Equipment

Term: 2017 - 2026

Kiva Rogers

Chesterfield County-Colonial Heights Dept. of Social Services

Tim McPeters

Chesterfield County, Chief Deputy Treasurer

Charlie Bickel

Charlie Bickel Real Estate

Bruce Brockwell

Touchstone Bank

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/1/2024

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

No data

Disability

No data

Equity strategies

Last updated: 07/20/2023

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.