Public Safety, Disaster Preparedness and Relief

Team Rubicon

BUILT TO SERVE

aka Team Rubicon, Inc.

Los Angeles, CA

Mission

Team Rubicon serves communities by mobilizing veterans to continue their service, leveraging their skills and experience to help people prepare, respond, and recover from disasters and humanitarian crises.

Ruling Year

2010

Co-Founder & Chief Executive Officer

Mr. Jacob Wood

Main Address

6171 W. Century Blvd. Suite 310

Los Angeles, CA 90045 USA

Keywords

Disaster response, disaster relief, emergency, training, veterans

EIN

27-1720480

 Number

2355624681

Cause Area (NTEE Code)

Disaster Preparedness and Relief Services (M20)

Home Improvement/Repairs (L81)

Victims' Services (P62)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Blog

Programs + Results

What we aim to solve

Disaster frequency/severity has increased over the last 40 years. From 1992-2012, the UN estimates 4.4b people were impacted, causing $2.0t in damages. Vulnerable groups experience increased risk of disaster consequences including weak infrastructure, financial/physical challenges, limited resources to evacuate/recover, and isolation from emergency services. Nearly 3m people have served since 9/11. After service, veterans returning home face challenges leading to a high suicide rate. However, research shows continued service at home leads to well-being improvements. Team Rubicon (TR) is addressing this with collaboration, innovation, and strategic growth. TR’s mission is to serve communities by mobilizing veterans, leveraging skills and experience to help people prepare, respond, and recover from natural disasters and humanitarian crises. TR is the only nonprofit to re-purpose veteran skills to serve communities in need while ensuring a meaningful volunteer and client experience.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Disaster Operations

Veteran Reintegration

Training

Incident Management

Damage Assessments, Disaster Mapping and Work Order Management

Debris Management

Hazard Mitigation

Rebuild

Spontaneous Volunteer Management

Emergency Medicine and Primary Care

Where we work

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of accolades/recognition received from third-party organizations

TOTALS BY YEAR
Population(s) served

No target populations selected

Related program

Disaster Operations

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

2018 Great American Patriot Award at the Armed Forces Bowl , 2018 Sam Carocci Humanitarian Disaster Relief Award by St. Vincent de Paul, 2018 Best Places to Work by Inc. Magazine

Number of multi-year grants received

TOTALS BY YEAR
Population(s) served

No target populations selected

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of groups/individuals benefiting from tools/resources/education materials provided

TOTALS BY YEAR
Population(s) served

Economically disadvantaged, low-income, and poor people,

Veterans

Related program

Disaster Operations

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

2016 and 2017 metrics reflect number of volunteers only. 2018 metric reflects number of volunteers (~96,000) in addition to disaster impacted individuals served (~2,900).

Number of new grants received

TOTALS BY YEAR
Population(s) served

No target populations selected

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Context notes

In 2018, TR focused on maintaining/strengthening relationships with the existing donor portfolio. In the future, our focus is proactively and sustainably growing this portfolio by 12%.

Number of press articles published

TOTALS BY YEAR
Population(s) served

No target populations selected

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context notes

The total for 2017 is largely due to press articles published as a result of operations post Hurricane Harvey

Average number of dollars received per donor

TOTALS BY YEAR
Population(s) served

No target populations selected

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Number of unique website visitors

TOTALS BY YEAR
Population(s) served

No target populations selected

Type of Metric

Input - describing resources we use

Direction of Success

Increasing

Total dollar amount of grants awarded

TOTALS BY YEAR
Population(s) served

No target populations selected

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

Team Rubicon seeks to provide the most impactful and quality services to communities in need affected by natural disasters and humanitarian crises. Our goals are not driven by numbers, but rather by need. Team Rubicon develops our capabilities and services in a way that fills a gap in the humanitarian aid and disaster relief sectors by reaching communities that would not otherwise receive the critical help they desperately need. In order to achieve this, specifically, Team Rubicon strives to increase our operational tempo, enhance our capabilities, ensure a positive volunteer experience, and simultaneously improve the quality and effectiveness of our services to maximize our impact. To ensure the quality of our services, Team Rubicon measures the Net Promoter Score (NPS). This score helps gauge client and volunteer satisfaction and show Team Rubicon where revision and development is needed, ultimately supporting our goal of constant improvement. Team Rubicon’s NPS score, which is out of 100, is currently 83.3. This number represents Team Rubicon’s incredible success in providing positive experiences for volunteers and clients. At the same time, it shows us how we can improve in delivering meaningful, impactful aid and volunteer experiences.

Collaboration: Team Rubicon actively collaborates with other nonprofits, individuals, community groups, and governmental entities to ensure maximized impact and use of best practices when providing humanitarian aid and disaster relief services. For example, Team Rubicon works closely with organizations like Microsoft, International Medical Corps (IMC), the World Health Organization (WHO), the Federal Emergency Management Agency (FEMA), local governments, and international ministries of health. Team Rubicon recognizes no single person or organization can deliver lasting and effective aid alone and is therefore dedicated to working intentionally and collaboratively with other experts in the disaster relief and humanitarian sector to ensure quality and sustainable impact. Innovation: Team Rubicon strives to incorporate innovative and up-to-date programs, research, and processes to ensure our services are as effective as possible. Leveraging 21st century technologies and solutions leads to the highest quality services and ensures communities in need receive the most appropriate and impactful services. From combining the valuable skills and experience of veterans with disaster relief to being the first and only NGO in North America to receive a World Health Organization (WHO) verification as an EMT Type 1-Mobile Response Team, Team Rubicon is anything but traditional. Team Rubicon utilizes innovative, best practices to ensure quality trainings, engagements, services, and volunteer experiences. Our commitment to serving families and individuals most in need is driven by our willingness to try new things and utilize the best tools and technologies. Values: Team Rubicon’s commitment to our values propels our services. Each volunteer, staff member, donor, and trainee supports Team Rubicon because they share our values and remain dedicated to ensuring families and individuals are served effectively and meaningfully. Team Rubicon strives to consistently incorporate our service principles of tenacity, collaboration, impartiality, innovation, accountability into all our services and programs. Each individual and group that supports Team Rubicon’s mission shares the same passion of helping those in need, and at the end of the day, Team Rubicon’s strategy boils down to one thing: a shared commitment to serve.

To provide the highest quality services to people in need and ensure our veteran volunteers benefit from serving with Team Rubicon, we carry out the following programs: Volunteers: Team Rubicon utilizes the skills and dedication of our 107,000+ volunteers, approximately 70% of which are veterans, to provide effective relief to communities most in need. Team Rubicon’s volunteers are incredibly dedicated to serving families and individuals in need and do not require comfortable accommodations, easy work, or simple solutions. Rather, they engage and serve best in chaotic environments and are trained and willing to persevere in the process of helping others. By engaging veterans who already have the skills and experience to maneuver chaotic environments, Team Rubicon can more effectively address the needs of communities damaged by disasters and humanitarian crises, all while providing our veteran volunteers the opportunity for continued service and a renewed sense of purpose, identity, and community. Trainings: Team Rubicon also hosts trainings and engagements, all free-of-charge to our volunteers, to improve the safety and efficacy of our operations. In 2019 alone, our volunteers have completed 15,000 online and in-person trainings, ranging from the basic pre-deployment course required for all volunteers before serving on an operation to sawyer trainings which teach volunteers how to use chainsaws safely and effectively on operations. Team Rubicon’s carefully constructed trainings provide volunteers the opportunity to maximize their skillsets and engage with the volunteer community, ultimately creating a more effective and meaningful experience for both our volunteers and the families and individuals Team Rubicon serves. Operations: Disasters cause varied, yet consistently severe forms of destruction to communities all over the United States and world. To address families and individuals’ diverse needs, Team Rubicon offers a comprehensive range of services to help communities prepare for, respond to, and recover from disasters. These services include incident management, damage assessments, debris management, hazard mitigation, emergency and primary medical care (internationally), and others. Team Rubicon’s operations are held in several contexts, with the first being before disasters strike. Our mitigation operations ensure communities at increased risk of disaster are safe and prepared for when the next disaster occurs. Our operations are also held immediately after disasters occur. These short-term operations address urgent needs and provide timely services to communities in the chaos and devastation immediately following a disaster. Lastly, Team Rubicon conducts operations long after disasters strike. These operations, or Rebuild Operations, are long-term recovery programs that meet a lasting need not effectively addressed through short-term, immediate response operations.

Team Rubicon actively measures the impact our services make on the families and individuals we serve. We measure factors such as total number of operations, operational hours, total volunteer labor value, training completions, total training hours, individuals served, and client satisfaction. So far in 2019, Team Rubicon volunteers served 1,785 individuals in need, completed 88 operations, contributed $4,897,936.60 in labor value, and completed 158,520 operational hours. By keeping track of this information, Team Rubicon ensures our goals are reached and programs are constantly improving. In addition to delivering meaningful aid for families and individuals in need, Team Rubicon also seeks to provide a positive volunteer experience. These efforts maximize our impact on communities in need while providing tangible benefits to our volunteers. Therefore, Team Rubicon also keeps track of how volunteers benefit from engaging in our programs. 70% of Team Rubicon’s volunteers are military veterans and belong to a community that faces undeniable challenges when reintegrating into civilian life. However, Team Rubicon offers this population the opportunity to rediscover their sense of purpose, community, and identity through continued service on our operations. To measure this impact, Team Rubicon conducts an Annual Impact Survey (AIS). This survey measures things like respondents’ senses of resilience, satisfaction with life, and other benefits of serving with Team Rubicon. Team Rubicon is proud to share in 2018, 80% of veteran respondents agreed they felt a sense of purpose, identity, and community when participating on an operation or other Team Rubicon engagement. To ensure the quality of our services for both clients and volunteers, Team Rubicon measures the Net Promoter Score (NPS). This score helps gauge client and volunteer satisfaction and show Team Rubicon where revision and development is needed, ultimately supporting our goal of constant improvement. Team Rubicon’s NPS score, which is out of 100, is currently 83.3. This number represents Team Rubicon’s incredible success in providing positive experiences for volunteers and clients. At the same time, it shows us how we can improve in delivering meaningful, impactful aid and volunteer experiences.

To date, Team Rubicon has completed over 410 operations and in 2019, served 1,785 individuals in need. Our volunteer community holds strong at more than 107,000 volunteers, 70% of which are veterans. People served and volunteers, alike, report experiencing positive impact from Team Rubicon’s programs. The life-saving aid Team Rubicon has been able to provide for communities in need is our biggest accomplishment. In recognition of this service, in 2018, Team Rubicon won the Sam Carocci Humanitarian Disaster Relief Award for partnering with the Society of St. Vincent de Paul (SVDP) Corporation for Disaster Services in delivering 500 hurricane-resilient roofs after Hurricane Maria in Puerto Rico. Additionally, Team Rubicon’s EMT team’s mobility, response time, and quality of care has been acknowledged by the U.S. Federal Emergency Management Agency (FEMA), World Health Organization (WHO), and Mozambique’s Ministry of Health (MOH). This is a testament to the quality of services, mobility, approach, focus on collaboration with local groups, and commitment to engaging with the most vulnerable communities, regardless of religion, ethnicity, or socioeconomic status. Team Rubicon also won the International Association of Emergency Managers (IAEM-USA) Emergency Voluntary Organization of the Year Award, recognizing our service as a U.S. voluntary organization that made exceptional contributions in emergency management in 2018. Team Rubicon has also invested in our ability to actively collaborate across the sector, associated organizations, and nations. This year, Team Rubicon won the 2019 National Voluntary Organizations Active in Disasters (NVOAD) Member of the Year Award, recognizing our role as a uniquely innovative, collaborative, and effective member of NVOAD. Any recognition Team Rubicon has received is equally deserved by the partners that have helped us learn, grow, and deliver services to communities in need domestically and internationally. With the support of our partners, Team Rubicon will continue to evolve and collaborate to provide meaningful aid. Moving forward, Team Rubicon will continue to increase our operational tempo and number of people served, all while maintaining and advancing the quality of our services and volunteer experience. Team Rubicon will also continue to measure the satisfaction of people we serve and volunteers engaged in our programs with the NPS score. This will track our progress, ensure constant improvement, and support our commitment to serve communities in need.

External Reviews

Photos

Financials

Team Rubicon

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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2015
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

No

Organizational Demographics

In order to support nonprofits and gain valuable insight for the sector, GuideStar worked with D5—a five-year initiative to advance diversity, equity, and inclusion in philanthropy—in creating a questionnaire. This section is a voluntary questionnaire that empowers organizations to share information on the demographics of who works in and leads organizations. To protect the identity of individuals, we do not display sexual orientation or disability information for organizations with fewer than 15 staff. Any values displayed in this section are percentages of the total number of individuals in each category (e.g. 20% of all Board members for X organization are female).

SOURCE: Self-reported by organization

Gender

Sexual Orientation

This organization reports that it does not collect this information.

Disability

This organization reports that it does not collect this information.

Diversity Strategies

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We track retention of staff, board, and volunteers across demographic categories
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We track income levels of staff, senior staff, and board across demographic categories
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We track the age of staff, senior staff, and board
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We track the diversity of vendors (e.g., consultants, professional service firms)
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We have a diversity committee in place
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We have a diversity manager in place
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We have a diversity plan
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We use other methods to support diversity