Patient AirLift Services (PALS SkyHope)

Over the next 5-7 years, our vision is to create a best-in-class—nationwide charitable aviation organization— that combines ALL aviation assets under a collaborative umbrella, providing the only comprehensive and scalable model in the country. Thus creating a network of knowledge and services to mitigate the transportation gap.

PALS SkyHope will be incorporating smart business strategies into our non-profit operations, to have an even greater impact on those in need. As well as pioneering robust strides in the charitable aviation arena on a national level, by leading standards on industry transparency, accountability and efficiency.

Our essential pillars of focus are: Community Outreach; Expanded Volunteer Pilot Community; Operational Excellence; Innovative Fundraising; and Brand Affinity to foster ownership in the cause.

PALS SkyHope has 10 full-time employees, an active, supportive and engaged non-compensated independent Board of Directors, and over 13,500 volunteers which include over 650 command pilots.

Moreover, PALS SkyHope utilizes best-in-class technology to connect patients in need of free air transportation to volunteer pilots ready to assist them. Every flight request that comes into PALS SkyHope requires approximately 30 "touch points" to be accomplished. Our mission coordination team completes an intake form over the phone with the patient, collecting information about the individuals traveling, the appointment date, the releasing and treating medical physicians, diagnosis, and more. The flight is then made available in our online pilot community, where pilots can search for and sign on to flights that they are able to assist with. For flights that are a greater distance, or where a volunteer pilot is not available, we utilize commercial airline vouchers and business aviation [to the extent we have the recourses].

Since inception PALS SkyHope has directly served over 3,000 families with over 28,000 free flights– totaling over 4.9M Passenger Miles. We anticipate that our strategic plan and nation expansion over the next 4 years, will help us serve nearly 10,000 families with over 40,000 flights by the end of 2026.