Mutual/Membership Benefit Organizations, Other


aka National Council of Firefighter Credit Unions Inc.

Miami, FL


The National Council of Firefighter Credit Unions Inc. (NCOFCU) is a united (501 (C) 3) national community of Credit Unions serving firefighters and first responders which have financial literacy and member education as a mission, purpose and strategic business focus. The credit union movement upholds this philosophy, and so we encourage all credit unions to support our cause and warmly welcome all to attend our annual conference!

Ruling Year



Grant Sheehan

Main Address

3741 De Garmo Lane

Miami, FL 33133 USA

Formerly Known As

National Coalition of Firefighters Credit Unions Inc.


Educational conference





Cause Area (NTEE Code)

Mutual/Membership Benefit Organizations, Other N.E.C. (Y99)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media


Programs + Results

What we aim to solve

Keeping the cost of the educational conference affordable so that the smaller credit unions, who need the education most, can attend through low registration or scholarships.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Annual Educational Conferences

2019 Annual Educational Conference

2020 Annual Educational Conference

Where we work

Our Results

How does this organization measure their results? It's a hard question but an important one. These quantitative program results are self-reported by the organization, illustrating their committment to transparency, learning, and interest in helping the whole sector learn and grow.

SOURCE: Self-reported by organization

Number of high-profile speakers or participants participating

Population(s) served



Multiracial people

Related program

Annual Educational Conferences

Type of Metric

Output - describing our activities and reach

Direction of Success


Context notes

Conference Attendance

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have they accomplished so far and what's next?

For NCOFCU to be the premier association for credit unions servicing firefighters, first responders and their families. To provide its members with the knowledge, skills, tools and resources necessary to ensure ongoing professional collaboration, development, and the ability to deliver exceptional value to their organizations.

1. Revenue Development
a. Dues structure to support operational services
b. Convention revenue sharing to reduce conference fees
c. Develop National Sponsorship
d. Apply for Grants
e. Establish business partner program
2. Increasing Membership
a. Target mailings to credit unions serving firefighters and first responders.
b. Direct contact by Membership Committee
3. Annual Convention
a. Provide sponsorships/grants that will benefit and encourage underfunded credit unions to attend.
b. Provide quality educational sessions to encourage attendance

Established management team to manage operations, membership and conferences to save the cost of outsourcing conference production.

Benchmarks established, operations are reviewed annually as to membership growth and conference participation.

Accomplishments Since 2001 we have grown our credit union membership base from 8 to 57 out of approximately 97 credit unions serving firefighters and first responders. We have increased our conference participation from 24 (2001) to 255 attendees (2018) Objectives Establishing sufficient funding Over 60% of our potential membership is underfunded when it come to attending our annual conference. Providing scholarships and grants would assist them in attending and being exposed to educational sessions and trends in the financial industry.

How We Listen

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

Source: Self-reported by organization

the feedback loop
check_box We demonstrated a willingness to learn more by reviewing resources about feedback practice.
check_box We shared information about our current feedback practices.
How is the organization collecting feedback?
We regularly collect feedback through: electronic surveys (by email, tablet, etc.), focus groups or interviews (by phone or in person), constituent (client or resident, etc.) advisory committees.
How is the organization using feedback?
We use feedback to: to identify and remedy poor client service experiences, to identify bright spots and enhance positive service experiences, to make fundamental changes to our programs and/or operations, to inform the development of new programs/projects, to identify where we are less inclusive or equitable across demographic groups, to strengthen relationships with the people we serve.
With whom is the organization sharing feedback?
We share feedback with: the people we serve, our staff, our board, our funders, our community partners.
What challenges does the organization face when collecting feedback?
It is difficult to: we don't have any major challenges to collecting feedback.
What significant change resulted from feedback
More education for the directors of the credit unions.

External Reviews




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  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2015
  • A Pro report is also available for this organization.

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The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2015
  • A Pro report is also available for this organization.

See what's included

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?



Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?


Organizational Demographics

In order to support nonprofits and gain valuable insight for the sector, GuideStar worked with D5—a five-year initiative to advance diversity, equity, and inclusion in philanthropy—in creating a questionnaire. This section is a voluntary questionnaire that empowers organizations to share information on the demographics of who works in and leads organizations. To protect the identity of individuals, we do not display sexual orientation or disability information for organizations with fewer than 15 staff. Any values displayed in this section are percentages of the total number of individuals in each category (e.g. 20% of all Board members for X organization are female).

SOURCE: Self-reported by organization


Sexual Orientation

This organization reports that it does not collect this information.


This organization reports that it does not collect this information.

Diversity Strategies

We track retention of staff, board, and volunteers across demographic categories
We track income levels of staff, senior staff, and board across demographic categories
We track the age of staff, senior staff, and board
We track the diversity of vendors (e.g., consultants, professional service firms)
We have a diversity committee in place
We have a diversity manager in place
We have a diversity plan
We use other methods to support diversity