NATIONAL COUNCIL OF FIREFIGHTER CREDIT UNIONS INC
Serving those who serve!
Programs and results
What we aim to solve
The NCOFCU seeks to provide a unified voice for the credit unions serving first responders and provide educational opportunities, support, and timely information necessary to operate effectively in keeping their members financially secure.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Annual Educational Conference
An annual educational conference designed to provide speakers and sharing sessions conducive to the credit union industry.
Conference Scholarships
NCOFCU’s (a 501-C-3 charitable organization) mission is to promote unity, cooperation and support among credit unions serving first responders. The council is committed to serving all credit unions serving primarily serving first responders. We offer services that support the education, safety, soundness, and innovation among credit unions serving first responders in order to promote and enhance the founding principles of the credit union movement.
By offering educational conference scholarships, NCOFCU is moving towards their vision of to educate, create and maintain a climate of safety, soundness, innovation and unity among credit unions serving first responders.
Credit Union Disaster Fund
This fund will offer immediate assistance to the staff and volunteers of credit unions serving firefighters, first responders and their families, directly and through local charities in a time of need.
On-Line Educational Programs
The NCOFCU Educational Program provides educational webinars by our sponsors on products and services within the credit union community so that they can better serve their members.
Where we work
External reviews
Photos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of high-profile speakers or participants participating
This metric is no longer tracked.Totals By Year
Population(s) Served
Emergency responders
Related Program
Annual Educational Conference
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Conference Attendance *(COVID 2020)
Number of hours of training
This metric is no longer tracked.Totals By Year
Population(s) Served
Emergency responders
Related Program
Annual Educational Conference
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Conference attendees attend approximately 35 hours of in-house training plus webinars throughout the year.
Number of members from priority population attending training
This metric is no longer tracked.Totals By Year
Population(s) Served
Emergency responders
Related Program
Annual Educational Conference
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Conference attendance, *(COVID 2020)
Number of training events conducted
This metric is no longer tracked.Totals By Year
Population(s) Served
Emergency responders
Related Program
On-Line Educational Programs
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
In addition to the Annual Educational Conference NCOFCU has added educational webinars and Zoom presentations to our membership as well as a NCOFCU YouTube channel.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Learn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
To provide its members with the knowledge, skills, tools, and resources necessary to ensure ongoing professional collaboration, development, and the ability to deliver exceptional value to their organizations.
What are the organization's key strategies for making this happen?
The NCOFCU implements the following to achieve our goals:
Advocacy: The NCOFCU is the only association representing credit unions serving first responders nationwide. We monitor legislation and standards, educate our members and mobilize advocacy nationwide.
Education: The NCOFCU generates awareness of issues affecting the operation of credit unions through our outreach and training efforts.
Resources: The NCOFCU provides an annual educational conference, mentoring, as well as webinars and Zoom sessions with credit union industry speakers throughout the year.
What are the organization's capabilities for doing this?
NCOFCU represents a first responder credit union community of more than 2,000 volunteers & professionals in various settings including: in-house staff and volunteer directors. Over 140 Credit unions primarily representing first responders, (fire & police) manage in excess of 30 billion in assets serving 1,200,000 members. Our reach spans the country allowing us to easily collect and disseminate information, serve as the educators and voice of the volunteers and staff at a national level, and function as the key repository of information and resources for first responder credit unions.
What have they accomplished so far and what's next?
The NCOFCU has developed a conference where credit unions serving first responders come together. Our face-to-face and online interaction is the platform where collaboration begins, and GREAT ideas are generated” We have increased our conference participation from 24 (2001) to 255 attendees (2021). We have educated hundreds of credit union volunteers and staff in providing products and services to benefit their memberships.
We will continue to advocate, educate and develop and maintain programs and resources to support our membership.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
We don't have any major challenges to collecting feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
NATIONAL COUNCIL OF FIREFIGHTER CREDIT UNIONS INC
Board of directorsas of 11/07/2023
Mr Michael McCormick
Sab Diego Firefighters Credit Union
Term: 2019 - 2022
Mrs Bonnie Sensing
Nashville Firefighters FCU
Term: 2019 - 2022
Gene Benick
Newark Firemen Federal Credit Union
David Lantrip
Houston Firefighters Federal Credit Union
John Cowin
Syracuse Fire Detp Federal Credit Union
Michael McCormick
San Diego Federal Credit UNion
Brian Kurzel
Charlotte Fire Dept Federal Credit Union
Michael Tobler
Albany Firemens FCU
Bonnie Sensing
Nashville Firefighter CU
Linda Williams
Akron Fire Police CU
Andy Doyle
F&A Credit Union
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Transgender Identity
Sexual orientation
Disability
Equity strategies
Last updated: 12/06/2021GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.