SILVER2023

CENTER FOR REFUGEE SERVICES

Serving the resettled refugee communities in San Antonio, TX

San Antonio, TX   |  www.sarefugees.org

Mission

To promote the successful community integration of legally resettled refugees in San Antonio, TX in areas of educational support, health and wellness, and employment.

Notes from the nonprofit

CRS has provided ongoing social support and direct assistance to 4000+ legally resettled Afghan humanitarian parolees or SIV's since August 2021. San Antonio is a major destination for Afghan resettlement.

Ruling year info

2010

Executive Director

Margaret Costantino LPC

Assistant Director

Jean Sherrill

Main address

8703 Wurzbach Rd

San Antonio, TX 78240 USA

Show more contact info

EIN

27-2787747

NTEE code info

Human Service Organizations (P20)

Women's Rights (R24)

Counseling Support Groups (F60)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Educational Support

tutoring for school aged children and college adults, scholarship awards to graduating high school students; classes in US Citizenship; computer literacy. We offer a summer "day camp" for adolescents ages 12-18 who are about to enter or who are attending high school. Camp Discover aims to provide college campus visits; and guidance on career readiness and financial aid.

Population(s) Served
Adults
Non-adult children

individual and family counseling referrals; maternity support for pregnant and postpartum mothers; help in scheduling medical and dental appointments; transportation and client advocacy via interpreters; assistance to clients enrolling in medical insurance/healthcare coverage. Our volunteers liaise with medical/health professionals at the weekly, free medical clinic (San Antonio Refugee Health Clinic) sponsored by UT Health School of Medicine , School or Nursing, School of Dentistry. Our focus is on providing social support to patients.

Population(s) Served
Families
Adults

instruction in employment readiness, resume development, interview preparation, job referrals and workplace success.

Population(s) Served
Adults

read and explain correspondence, schedule appointments, renew or complete applications, assist with transportation; plan cultural events, explain US customs and practices to newcomers.

Population(s) Served
Families
Adults

We provide free classes to prepare for the Naturalization exam.

Population(s) Served
Adults

Where we work

Awards

San Antonio Light 2023

SA Express News

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of families served

This metric is no longer tracked.
Totals By Year
Related Program

Health and Wellness

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

average family size of Afghan clientele is 6 persons. In total, 3000 family members (individuals) received direct service and assistance, including 500 children ages0-4 that receive diapers monthly.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is to promote the wellness, self-sufficiency, and successful community integration of resettled refugees and their families.

Strengthening our existing community partnerships and expanding partnerships with similar nonprofits outside of our area who have an interest in creating a presence in San Antonio. We plan to increase fundraising activities through social media platforms and seek larger grants to support paid staff in order to increase the quality and quantity of our services to legally resettled refugees in San Antonio. Finally, our immediate goal involves expanding and strengthening the capacity of our Board of Directors to address the challenges of growth and sustainability.

CRS rents office space located in the heart of the refugee community. It's proximity enables refugee mothers and children to walk to the Center for needed services such as ESL, tutoring, citizenship classes, diapers, maternity support in the form of baby beds and car seats, appointment scheduling, healthcare coordination. In addition, CRS provides employment counseling, job searches, resume creation, and interpreters. Through donations CRS provides furniture and household goods to newly arriving refugees. All services are on-going and provided by 3 retiree volunteers who serve as case managers plus two grant-funded program managers.

Initially established as a 501c3 in 2010 by a small group of dedicated retiree volunteers to help legally resettled refugees navigate the American school system and promote educational success. CRS has since expanded beyond education (ESL, tutoring, college prep) to include health/wellness, employment and citizenship support. CRS has focused on refugees' on-going unmet needs, recognizing that self-sufficiency and successful community integration of legally resettled refugees is a process rather than a time limited event. Located in the heart of the refugee community, CRS serves over 900 refugees annually. CRS has 5 core staff members, of which only 2 are funded, with 30 auxiliary monthly volunteers. In 2018 for the first time CRS received grant funding for two salaried 25 hour case managers and a car seat program. Over the next five years, CRS looks to solidify funding of its existing programs and make funded staff an integral and permanent part of the organization.

Financials

CENTER FOR REFUGEE SERVICES
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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CENTER FOR REFUGEE SERVICES

Board of directors
as of 10/20/2023
SOURCE: Self-reported by organization
Board co-chair

Howaida Werfelli

Tripoli Mediterranean Restaurant and Cafe

Term: 2019 - 2023


Board co-chair

Lauren Deal

Philanthropy Manager

Term: 2019 - 2024

Veena Prasad, PhD

Counseling

Ayad Kaisi

CEO, teacher, translator

Margaret Costantino

Counseling

Lauren Deal

Philanthropy Manager

Nhy-Y Lehrer

HEB

Jean Sherrill

Retired

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? No
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? No

Organizational demographics

SOURCE: Self-reported; last updated 10/20/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

No data

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

No data

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 11/07/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.