Human Services


Serving the resettled refugee communities in San Antonio, TX

San Antonio, TX


To promote the successful community integration of legally resettled refugees in San Antonio, TX in areas of educational support, health and wellness, and employment.

Ruling Year


Executive Director

Margaret Costantino LPC

Assistant Director

Jean Sherrill

Main Address

8703 Wurzbach Rd

San Antonio, TX 78240 USA


resettled refugees, education, health and wellness, employment





Cause Area (NTEE Code)

Human Service Organizations (P20)

Women's Rights (R24)

Counseling Support Groups (F60)

IRS Filing Requirement

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Programs + Results

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Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Educational Support

Health and Wellness


Cultural Brokerage

US. Citizenship (Naturalization)

Where we work

Charting Impact

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SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

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What have they accomplished so far and what's next?

Our mission is to promote the wellness, self-sufficiency, and successful community integration of resettled refugees and their families.

Strengthening our existing community partnerships and expanding partnerships with similar nonprofits outside of our area who have an interest in creating a presence in San Antonio. We plan to increase fundraising activities through social media platforms and seek larger grants to support paid staff in order to increase the quality and quantity of our services to legally resettled refugees in San Antonio. Finally, our immediate goal involves expanding and strengthening the capacity of our Board of Directors to address the challenges of growth and sustainability.

CRS rents office space located in the heart of the refugee community. It's proximity enables refugee mothers and children to walk to the Center for needed services such as ESL, tutoring, citizenship classes, diapers, maternity support in the form of baby beds and car seats, appointment scheduling, healthcare coordination. In addition, CRS provides employment counseling, job searches, resume creation, and interpreters. Through donations CRS provides furniture and household goods to newly arriving refugees. All services are on-going and provided by 3 retiree volunteers who serve as case managers plus two grant-funded program managers.

our ultimate measure of success involves assessing the progress of individuals & families who receive our services. Within each program we monitor the progress of the clients' movement toward their goals.

Initially established as a 501c3 in 2010 by a small group of dedicated retiree volunteers to help legally resettled refugees navigate the American school system and promote educational success. CRS has since expanded beyond education (ESL, tutoring, college prep) to include health/wellness, employment and citizenship support. CRS has focused on refugees' on-going unmet needs, recognizing that self-sufficiency and successful community integration of legally resettled refugees is a process rather than a time limited event. Located in the heart of the refugee community, CRS serves over 900 refugees annually. CRS has 5 core staff members, of which only 2 are funded, with 30 auxiliary monthly volunteers. In 2018 for the first time CRS received grant funding for two salaried 25 hour case managers and a car seat program. Over the next five years, CRS looks to solidify funding of its existing programs and make funded staff an integral and permanent part of the organization.

External Reviews



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The people, governance practices, and partners that make the organization tick.

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  • Address, phone, website and contact information
  • Forms 990 for 2018, 2017 and 2016
  • A Pro report is also available for this organization.

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Board Leadership Practices

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SOURCE: Self-reported by organization


Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?



Has the board conducted a formal, written assessment of the chief executive within the past year?



Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?



Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?



Has the board conducted a formal, written self-assessment of its performance within the past three years?