Programs and results
What we aim to solve
The latest research from the National Institutes of Health continues to demonstrate what many other studies have discovered over the past two decades - cancer patients generally do better if they have social support. However, social support is not typically provided by the medical community.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Supportive Services
Nutrition Services, Wig Services, Counseling and Support Groups, Mind and Body Health, Meditation and Guided Imagery, Massage and Healing Touch, Health and Healing Speaker Series, Survivorship Program
Where we work
Affiliations & memberships
Silicon Valley Business Journal Community Impact Award 2017
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of new clients within the past 12 months
This metric is no longer tracked.Totals By Year
Population(s) Served
People with diseases and illnesses, Economically disadvantaged people, Caregivers, Families
Related Program
Supportive Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Given the COVID-19 impact on screenings and diagnosis visits, the number of new clients referred to our services dropped in 2021.
Program and Service Hours
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults, People with diseases and illnesses, Caregivers, Families
Related Program
Supportive Services
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
We serve anyone over the age of 18.
Hours of Support Groups
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Hours of Private Couseling or One-on-One Services
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
Cancer CAREpoint is dedicated to transforming support for cancer patients, families and caregivers in Silicon Valley through personalized, one-on-one Counseling, Assistance, Resources and Education. We believe that every patient and family member in Silicon Valley impacted by cancer should have access to support services to ensure that they have complete cancer care and the best possible quality of life.
What are the organization's key strategies for making this happen?
In addition to continuing our personalized, individualized support services we are focusing on key areas: 1) care advocacy -ensuring that our community has access to cancer screening and preventative measures, access to non-medical support services for all, and health literacy 2) partnering with other organizations to reach all impacted by cancer and to bridge resources for cancer patients, survivors, families & caregivers 3)Service Delivery - providing inclusive and accessible services with excellence, and 4) extending support at no cost for everyone impacted by cancer in our community.
What are the organization's capabilities for doing this?
Our employees include cancer survivors and three counselors that run our support groups, special presentations and one-on-one counseling. They provide a wealth of education and experience that help shape our program offerings and identify the needs of the community. We offer programs in addition to our support services that cover the range of social support needs--exercise, meditation, nutrition. Our Resource Center is spacious enough to offer onsite educational classes in nutrition and special topics, exercise, mind and body healing such as mediation, support groups and special programs. All of our services are currently available online, and once in-person meetings resume, we'll offer programs in our Resource Center, in the community, and online.
What have they accomplished so far and what's next?
In 2021, we delivered over 12,000 program and service hours. 98% of our patients reported feeling less stress and anxiety and 95% said they experienced reduced pain. As we move forward we continue to focus on meeting the needs of the increasing number of survivors, newly diagnosed, and ensuring the underserved communities have access to support.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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Who are the people you serve with your mission?
We serve anyone in Silicon Valley who is impacted by cancer. Our clients include patients with new diagnoses, those in treatment, and those who are in the survivorship phase. We also offer services to caregivers.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback
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What challenges does the organization face when collecting feedback?
It is difficult to get the people we serve to respond to requests for feedback, It is difficult to find the ongoing funding to support feedback collection, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
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- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Cancer CAREpoint, Inc.
Board of directorsas of 05/30/2023
Jennifer Landes
Karyn Cilker
Community Volunteer
Sandi Frazer
Community Volunteer
Noelle Henderson
Community Volunteer
Jan Willoughby
Community Volunteer
Theresa Bumb
Community Volunteer
Samir Gharib
Revance Therapeutics
Jen Landes
RN
Corrine Fabie
Morgan Stanley
Zakiya Norton
Norton Basu LLP
Susan Pinkel
Community Volunteer
Terilyn Juarez Monroe
Social Solutions
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data