Humanitarian OpenStreetMap Team
Mapping our world together
Programs and results
What we aim to solve
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
Disaster Response Mapping
When disasters happen anywhere in the world, HOT activates tens of thousands of local and remote volunteers to add to OpenStreetMap and make that information available to humanitarian organizations working on the ground. Even in the absence of disasters, HOT is working to improve the map in disaster-prone areas.
Open Data Community Building
HOT is constantly working to improve the state and availability of open data. HOT works with local OpenStreetMap communities around the world to improve the map and availability of geospatial data. HOT supports local communities with small grants of money and technology to ensure they can improve their communities.
Field Data Collection
HOT works with local communities, governments, and universities to collect geospatial data to contribute to the OpenStreetMap. Collecting information on everything from human services to hydrological data to schools, HOT is able to improve service delivery to development organizations and governments so they are better able to support their communities.
Where we work
External reviews

Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Number of people trained
This metric is no longer tracked.Totals By Year
Related Program
Open Data Community Building
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is the number of mappers directly trained by HOT to support remote or in-the-field mapping activities
Number of public events held to further mission
This metric is no longer tracked.Totals By Year
Population(s) Served
Adults
Related Program
Open Data Community Building
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is the number of "mapathons," public, group mapping events held by HOT projects & partners each year. These are held across the world and support all of HOT's programs.
Number of buildings added to the OpenStreetMap platform
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants, Nomadic people, Victims and oppressed people
Related Program
Field Data Collection
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is the total number of buildings added to the OpenStreetMap by HOT volunteers, staff & partners on HOT projects and during emergency activations.
Number of volunteers
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants, Nomadic people, Victims and oppressed people
Related Program
Disaster Response Mapping
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
This is the number of HOT volunteers registered on our HOT tasking manager which enables them to contribute to HOT's mapping projects.
Number of microgrants issued
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Immigrants and migrants, Nomadic people, Victims and oppressed people
Related Program
Open Data Community Building
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
HOT's Community Microgrant program provides support for OpenStreetMap (OSM) Communities in low- and middle-income countries with the resources they need to launch and grow their activities and impact.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
- Make mapping more accessible to more people through leading technology
- Respond effectively to disasters, crises, and partner mapping requests
- Exceed beneficiary and donor expectations
- Grow open map data via support of OSM communities
- Provide top-notch learning, training, knowledge sharing
What are the organization's key strategies for making this happen?
HOT carries out a number of activities to make this happen. We deploy staff to the field for local data collection. We work with local open data and OSM communities to provide training and capacity building. We activate our remote network of 550,000+ volunteers for disaster mapping at the request of partner organizations. We also develop new and innovative technology tools to make mapping more accessible to more people around the world.
What are the organization's capabilities for doing this?
HOT has a network of nearly 100 staff members and 550,000+ volunteers around the world. Our strength is in our volunteers and the power of the crowd. HOT has been called upon to assist (and maintains partnerships with) the American Red Cross, British Red Cross, Medicins Sans Frontieres, UN OCHA, and many other local and international organizations.
What have they accomplished so far and what's next?
Since 2011, HOT has trained over thousands of people across Africa and Asia in OpenStreetMap and open source GIS technology. Maps and data produced by HOT disaster mapping activations have been used in dozens of disaster response efforts worldwide. Through the Missing Maps initiative, the HOT volunteer network has made millions of edits and put an area where millions of people live onto the map for the first time.
While HOT has accomplished much, in the coming years we are working to continuing to provide more and better training and support packages to local OSM and open data communities worldwide.
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We ask the people who gave us feedback how well they think we responded
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What challenges does the organization face when collecting feedback?
The people we serve tell us they find data collection burdensome, It is hard to come up with good questions to ask people, It is difficult to get honest feedback from the people we serve, It is difficult to identify actionable feedback
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
Humanitarian OpenStreetMap Team
Board of directorsas of 05/03/2023
Ms. Kate Chapman
Wikimedia Foundation
Kate Chapman
Angela Odour Lungati
Ushahidi
Anni Beukes
Kuo-Yu Chuang
Mohamet Lamine Ndiaye
Nate Smith
Gojek
Shoaib Burq
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
No data
Gender identity
No data
No data
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 05/03/2023GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We ask team members to identify racial disparities in their programs and / or portfolios.
- We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
- We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
- We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
- We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
- We use a vetting process to identify vendors and partners that share our commitment to race equity.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We have community representation at the board level, either on the board itself or through a community advisory board.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.