Code of Support Foundation

They Stood For Us. We Stand With Them.

aka Code of Support Foundation   |   Alexandria, VA   |  www.codeofsupport.org

Mission

Code of Support Foundation (COSF) provides essential and critical one-on-one assistance to struggling service members, veterans and their families (SMVF) who have the most complex needs. We are dedicated to leveraging the nation's full spectrum of resources to ensure all members of our military, veterans and their families receive the support services they need and through their collective sacrifice have earned.

Ruling year info

2011

Chairman

Hon. Robert M. Speer

CEO

Ms. Kristina Kaufmann

Main address

4220 King St.

Alexandria, VA 22302 USA

Show more contact info

EIN

27-3485502

NTEE code info

Human Service Organizations (P20)

Community Improvement, Capacity Building N.E.C. (S99)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Out of the 22 million veterans in the U.S., an estimated 30% of veteran families are in crisis and require critical assistance from one or more service providers to ensure they have wrap-around support for their needs. Currently, there are tens of thousands of nonprofits and thousands of local and federal government resources available to help veterans and their families, all with varying scope and eligibility requirements. However, the Code of Support Foundation (COSF) recognizes that even with all the available resources many service providers are still having extreme difficulty finding the right resources for the veterans they were assisting. COSF realized that the quantity of the resources was not the problem. The real challenge was effectively navigating, identifying and leveraging the thousands of these resources to fulfill the unique, complex, and often multiple needs of veteran families' looking for assistance.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Case Coordination

Code of Support Foundation’s (COSF) team of trained case coordinators and veteran peer navigators provide personalized, holistic long-term assistance to struggling service members, veterans and their families (SMVF). We serve all generations across the nation, regardless of discharge status.

Population(s) Served
Veterans
Military personnel

Code of Support Foundation’s PATRIOTlink is a cloud-based resource navigation platform that enables a real-world connection between support organizations and veteran service providers, transforming how they share information and support veterans in need.

Population(s) Served
Veterans
Military personnel

COSF works to increase public awareness and appreciation of the service, sacrifice and challenges facing our troops, veterans, and their families. We ask Americans to move beyond caring, to committed and involved, and provide them opportunities to do just that.

Population(s) Served
Adults

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of clients served

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families, Veterans

Related Program

Case Coordination

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of military service members, veterans, and their families served by our case coordination team.

Number of health outcomes improved

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families, Veterans

Related Program

Case Coordination

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Amount of individuals served whose well being score was higher than their initial score after engaging with Code of Support Foundation.

Number of low-income households who have received utilities assistance to keep the lights, heat and/or water on in their homes

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families, Economically disadvantaged people

Related Program

Case Coordination

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of clients referred to other services as part of their support strategy

This metric is no longer tracked.
Totals By Year
Population(s) Served

Caregivers, Families, Military personnel

Related Program

Case Coordination

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric indicates the number of applications we recieved that we passed to partner organizations that could best serve their unique needs.

Number of users who have access to free, direct, vetted resources.

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults

Related Program

PATRIOTlink

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

This metric indicates the number of users that have created accounts on our PATRIOTlink plaform.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our efforts are focused on promoting and cultivating the COLLECTIVE IMPACT of those serving service members, veterans, and their families. COSF's integrated Case Coordination model, supported by our PATRIOTlink database solution, significantly increases and facilitates coordination between service providers and organizations across sectors and locales to better serve the veterans they work with.

The majority of support organizations have a restrictive scope and eligibility criteria so that many service members, veterans, and their families find themselves falling through cracks. Our PATRIOTlink technology solution allows community-based organizations and government agencies such as DoD and VA agencies to better communicate, collaborate, and work smarter not harder to better serve the veterans they work with.

PATRIOTlink empowers service providers to engage with other organizations, enabling thousands of service members, veterans, and their families to access the resources they need to stabilize and thrive. In facilitating connections between support organizations, COSF serves as a force multiplier in the veteran support space at both the tactical and strategic levels.

COSF is uniquely positioned in its role as a driver of national collaboration by facilitating and increasing collective impact in the veteran support space.

PATRIOTlink is a strategically populated provider assistance tool that empowers service providers to easily navigate and find resources for the service members, veterans and families they are assisting. Our team of PATRIOTlink program specialists performs a thorough vetting and profiling process on each active resource, spending approximately 90 minutes per organization. They ensure that each profile represents program capacity, includes services provided and is tagged based on eligibility criteria (i.e., service era, disability rating, discharge status, deployment history, population assisted and geographic coverage). This allows a service provider to perform searches that result in resources their client qualifies for, significantly reducing the amount of time it takes to find the often multiple resources their client needs.

To date, Code of Support has assisted over 3,500 service members, veterans, caregivers and military families who have faced the most critical needs through our Case Coordination Program. In 2019, the most common needs faced by our clients include: financial assistance and budgeting, affordable housing assistance, transportation, mental health and peer support, and unemployment. In 2020, Code of Support will continue to assist new clients in similar situations, while continuing to follow-up with past clients to ensure they are maintaining self-sustainability.

Since it's inception in 2018, PATRIOTlink, our resource navigation platform, has growth expotentially. At the beginning of 2019, the plaform had a mere 580 users. As of December 2019, PATRIOTlink usership grew to nearly 10,000. In 2020, Code of Support is confident that the success of PATRIOTlink will continue - reaching 20,000 users by the end of the year.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    Veterans, Service Members, Caregivers, Family Members

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Case management notes,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • With whom is the organization sharing feedback?

    Our staff,

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.),

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback,

Financials

Code of Support Foundation
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Code of Support Foundation

Board of directors
as of 07/11/2022
SOURCE: Self-reported by organization
Board chair

Hon. Robert M. Speer

Code of Support Foundation

Term: 2020 -

Robert Mangone

BrandCore LLC

Kevin Sheehan

Multiplier Capital

Rebecca Stewart

Insperity, Inc

Glenn Archer

National Fusion Center Association (NFCA)

Shawn Olds

Campaign Partners

Sheri Thompson

Walker & Dunlop

Brian Detter

Artis

Carrie Brady

Google

Elizabeth El-Nattar

Harmonic Solutions

Omeed Jafari

Barrington Oaks, LLC

Gorkem Sevinc

Facet Wealth

Sheri Thompson

Prudential

Diedre Windsor

Windsor Group LLC

Melissa Glynn

Ernst & Young (EY)

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? No
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 3/3/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

No data

Disability

No data