Pride Center San Antonio

Empowering San Antonio's LGBTQ+ Community

aka The Center - Pride Center San Antonio   |   San Antonio, TX   |  www.pridecentersa.org

Mission

The mission of The Center – Pride Center San Antonio is to serve the lesbian, gay, bisexual, transgender and HIV communities by connecting them and their families to community resources and organizations related to health, wellness, support, education, activities, and advocacy.

Ruling year info

2012

Executive Director

Robert Salcido Jr

Main address

1303 McCullough Ave Ste 160 The Center - Pride Center San Antonio

San Antonio, TX 78212 USA

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EIN

27-4917227

NTEE code info

LGBT Centers (P88)

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

PRIDE Families

San Antonio has one of the largest populations of LGBTQ parents in the United States. PRIDE FAMILIES is a social and support group for LGBT parents.

Population(s) Served
LGBTQ people
Parents

The Center's free Case Management program is a comprehensive support service customized to each community member who comes to us for help.

Our case managers work with you to assist and guide LGBTQ+ community members experiencing disparities and life difficulties through complex systems, and access to critical services. Every community member receives their own unique care plan, tailored to their needs.

All services are designed around your success, including establishing individual long-term goals.

Population(s) Served

Many LGBTQ+ individuals experience negative mental health issues due to the prejudice and other biases they face. Research suggests that queer people are at higher risk for depression, anxiety, and addiction or substance abuse.

Without mental health we cannot be healthy. It is our hope that LGBTQ+ individuals find our peer-to-peer support groups to be a safe outlet for them to discuss these challenges and find a sense of community online.

Groups Available: Women in Transition (Transgender Women's Group), Trans Masc Folks Y Mas (Trans Men & Nonbinary Group), Q Connection (Full LGBTQ+ Spectrum Group), Coffee & Connection (LGBTQ+ Adults 50yo+ Group)

Population(s) Served
Women
LGBTQ people
Men
Economically disadvantaged people
Women
LGBTQ people
Men
Economically disadvantaged people

Group therapy is designed to provide support, guidance, and ways of managing your mental and emotional well-being. Potential topics include family and social supports, safety and discrimination, coming out and/or transitioning, access to services and local resources, and resilience and perseverance.

These therapy sessions allow yourself and others to create personal goals, learn more about your mental health, and identify your strengths and resilience.

Population(s) Served
LGBTQ people
Economically disadvantaged people

Where we work

Awards

Ally Award 2018

National Diversity Council

Affiliations & memberships

CenterLink 2014

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve the LGBTQ+, HIV, and ally communities of all ages, genders, identity/expression, and socio-economic backgrounds.

  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Most recently we received feedback about one of our peer support groups that wasn't perceived as inclusive. The group caters to transgender men and nonbinary folks felt excluded. Through community feedback, info sessions, one-on-one conversations and group discussions, we rebranded the group to Trans Masc Folks Y Mas (and more). The group has been active for 3 months and has been successful.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    As an organization that experiences growth at every turn, consistent feedback and the intentional use of this feedback allows us to be better and do better. It has allowed us to be proactive in our policies and update programs and services.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Pride Center San Antonio
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

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Pride Center San Antonio

Board of directors
as of 4/23/2021
SOURCE: Self-reported by organization
Board chair

Robert Salcido

Equality Texas

Term: 2015 -

Naomi Brown

Kindred Hospice

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? No
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 04/23/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Hispanic/Latino/Latina/Latinx
Gender identity
Male, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

We do not display disability information for organizations with fewer than 15 staff.

Equity strategies

Last updated: 04/23/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.