Medic Mobile Inc

Building tools for people who care

San Francisco, CA   |  http://www.medic.org

Mission

Medic is a 501(c)(3) public charity founded in 2010 to advance good health and human flourishing for and with the hardest-to-reach communities. We serve this mission by designing, deploying, and supporting free and open-source digital tools that help community health workers, managers, and facility-based teams work together to provide quality, timely, and equitable care.

Ruling year info

2012

CEO

Ms. Jacqueline Edwards

Main address

2443 Fillmore SF #380-8233

San Francisco, CA 94115 USA

Show more contact info

EIN

27-5104203

NTEE code info

Management & Technical Assistance (E02)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2019, 2018 and 2017.
Register now

Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Health systems, as they are designed today, exclude people from care. At least half the world’s population still cannot obtain essential health services. Often, the nearest doctor or nurse can be hours, or even days away, and health facilities that are reachable are often unaffordable, understaffed, and under-resourced. These gaps in health systems are bridged by millions of Community Health Workers worldwide, who provide basic health care to local residents and link them to the healthcare system. They are committed and trusted members of the communities where they live and work, and are often the first point of care for most families, especially in remote, rural and underserved communities. Unfortunately, most are disconnected from the formal health system and are largely unsupported after a few days of pre-service training. Despite the rapid development of technology and communication infrastructure in these same parts of the word, the available technology is not fully utilized.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Antenatal Care Coordination

Improving access to basic healthcare services can have significant effects on maternal and infant mortality rates. Community Health Workers use Medic Mobile's digital health tools to remotely register pregnancies, track on-time and missed antenatal care visits, guide health workers through visit workflows, screen for high-risk pregnancies and danger signs, and refer women to facilities for safe births.

Population(s) Served
Pregnant people
Parents
Children and youth

A simple and effective way of preventing life-threatening diseases is to immunize infants against illnesses like measles, polio, diphtheria, and tuberculosis. Community Health Workers use Medic Mobile's digital health tools to remotely register children, remind health workers and families about immunization visits and camps, coordinate between immunization teams and community health workers, and track immunization status based on individual vaccines and visits.

Population(s) Served
Children and youth
Parents

Community Health Workers assess demand for family planning services, guide health workers and clients through method selection, guide health workers to provide on-site delivery of supplies, refer clients to facilities, and ensure timely follow-up visits at the doorstep of families homes in last mile settings.

Population(s) Served
Women and girls
Pregnant people
Adults
Men and boys

Improving access to basic healthcare services can have significant effects on maternal and infant mortality rates. Community Health Workers use Medic Mobile's digital health tools to remind health workers about postnatal care visits, track on-time and missed postnatal care visits, screen for danger signs for mothers and newborns, and guide health workers through postnatal care visits.

Population(s) Served
Parents
Children and youth
Pregnant people

Community Health Workers screen, treat, and refer for acute malnutrition; monitor and promote growth with z-score calculations and decision support; remind health workers and families of follow-up visits; keep track of important dates for deworming and micronutrient distribution; and support education for maternal nutrition and breastfeeding practice.

Population(s) Served
Parents
Pregnant people
Parents
Pregnant people
Pregnant people
Parents
Pregnant people
Children and youth

Medic Mobile's digital health tools are used to assess and diagnose sick children using a standardized ICCM protocol; guide health workers through treatment, advice for the family, and referrals; and ensure timely follow-ups with families and successful referrals to facilities.

Population(s) Served
Children and youth
Parents
Adults

Medic Mobile's digital health tools are used to take action based on real-time health worker performance indicators; view performance of health workers compared to goals, peers, and previous time periods; view trends for a health system for key activity and impact indicators; take action with a real-time view of speed, quantity, coverage, and equity achieved by the system; track priority illnesses with a symptom-driven approach; integrate death surveillance into service delivery workflows; build case definitions and alerts using service delivery and screening information; and send and receive messages with community health workers and other community leaders.

Population(s) Served
Families
Parents
Women and girls
Pregnant people
Families
Parents
Women and girls
Pregnant people
Families
Parents
Women and girls
Pregnant people
Children and youth

We have designed and developed a set of modular tools powered by the Community Health Toolkit for COVID-19 response. These tools work together as an integrated platform to onboard, train, task, supervise and support health workers as they engage in COVID-19 preparedness, surveillance, and response efforts as well as deliver routine community health services, and can be quickly configured for specific partner needs.
We are working with our partners to mitigate the direct and indirect effects of COVID-19 at the last mile. This work requires urgent, coordinated action in support of government plans to prevent the spread of disease; to protect those who are most vulnerable; and to provide care for those affected by COVID-19. In parallel, we recognize that routine care provision must continue and we are working to adapt primary health care systems to maintain coverage, quality, and speed of essential services throughout the pandemic.

Population(s) Served
Children and youth
Family relationships
Adults
Health
Work status and occupations

Where we work

Affiliations & memberships

Skoll Award for Social Entrepreneurship 2014

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of health workers supported by our tools

This metric is no longer tracked.
Totals By Year
Population(s) Served

Adults, Children and youth, Parents, Women and girls, Pregnant people

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

By year-end 2020, 34,081 health workers were supported on the Community Health Toolkit, including 7,993 new health workers. 9,477 CHWs working on COVID-19 apps across multiple health systems.

Number of Integrated Community Case Management Assessments

This metric is no longer tracked.
Totals By Year
Population(s) Served

Children and youth

Related Program

Integrated Community Case Management (ICCM)

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

In 2020, health workers using our tools conducted 3.5M assessments, made 1.8M diagnoses, and 452,672 referrals to care. 81% of all assessments of sick children took place with 72 hrs of symptom onset.

Number of Facility Based Deliveries by Pregnant People

This metric is no longer tracked.
Totals By Year
Population(s) Served

Pregnant people, Parents

Related Program

Antenatal Care Coordination

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Rate of 91% of facility based delivery across our deployments.

Annual Moments of Care

This metric is no longer tracked.
Totals By Year
Related Program

Strengthening Community Health Systems

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

By the end of 2022, we aim to equip 50,000 health workers with digital health tools to provide 19 million caring activities.

Medic's overall impact goal is to improve indicators, compared to baseline, for priority use cases, including Antenatal Care, Postnatal Care, Family Planning, Childhood Immunization, Childhood Nutrition, and Integrated Community Case Management.

To achieve our vision, we are focused on maintaining the CHT as a robust and mature open-source project. We are releasing our technical assets into the public domain, and distributing our expertise to local partners to build a network of trusted vendors who can meet the growing demand for high-quality technology supporting health systems.

We believe that investing in this shared toolkit will create a world-class and open-source option for health systems, reduce redundancy in technical efforts, improve the quality of health systems, and provide a platform for reuse, integration, and research. We aim to achieve and sustain new rates of growth for community health workers equipped with impactful digital tools, the daily care provided in communities, and the positive effects on healthcare.

Since 2010, Medic Mobile has been committed to developing free and open-source software for community health systems. In recent times, emerging global trends have created more opportunities to advance universal health coverage and achieve health equity. Community health systems around the world are being redesigned, organizations focused on community health are growing, and community health has fully (re)entered global policy and funding discussions. Given these trends, we see an unprecedented opportunity to support and scale a shared, open-source toolkit that addresses key challenges faced by health workers delivering care globally.

Medic Mobile serves as a technical steward for the Community Health Toolkit (CHT), a global public good to support the development of digital health initiatives, advance universal health coverage and achieve health equity. The CHT’s Core Framework built by Medic Mobile is designed for health workers and health systems, and makes it faster to build full-featured, expandable, and scalable digital health apps. Since 2010, we have worked with over 75 implementing partners, including community-based organizations, NGOs, Ministries of Health, and local governments.

Medic Mobile partners with governments and high-impact implementers to provide end-to-end support for digital health, including readiness assessment, systems and workflow design, configuration, implementation, monitoring, data science efforts, and integrations with national health information systems, with a focus on government adoption and ownership for long-term sustainability.

Apps built using the Core Framework support many languages, run offline, work with basic phones (via SMS), smartphones, tablets, and computers, and leverage five areas of functionality: longitudinal person profiles, task and schedule management, decision support workflows, messaging, and analyticsmessaging, task and schedule management, decision support, longitudinal care, and analytics, empowering health workers to provide quality primary health care in their communities. While frontline teams use our tools for doorstep care coordination, managers and decision-makers use our tools for performance management of CHWs, supply chain management, continuous program impact monitoring, and data-driven health planning.

We are currently working with Ministries and implementing partners to mitigate the direct and indirect effects of COVID-19 at the last mile. We have designed and developed a set of modular tools powered by the CHT to work together as an integrated platform for COVID-19 preparedness, surveillance, and response as well as routine community health, and can be quickly configured for specific partner needs. We believe health is a human right and walk in solidarity with our partners, community health workers, and patients in pursuit of a more just world.

In 2020, CHT-supported health workers performed 19 million moments of care. These included 95,954 facility-based deliveries (91% of all deliveries supported), 233,804 pregnancy registrations, 3.5 million assessments of children under five years old, 302,542 postnatal care visits, 174,520 women counseled on family planning options, 550,994 malnutrition screenings, and 11,227 cases of malnutrition identified. In the wake of the pandemic, we are rapidly scaling our support for COVID-19 response, surveillance and treatment, and are currently supporting 9,400 health workers with pandemic response apps across multiple health systems.

Additionally, despite significant disruptions to care provision during the early months of the COVID-19 pandemic, In Q3 2020, we continued to observe an increase in our rates of household coverage with over 87% of households receiving one or more visits from a CHW during the quarter. This is an increase of 3% when compared to Q2 for the quarterly rate. Month-to-month, the household coverage rate held steady at 29%.

All-time: 57.8 million caring activities

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.
  • How is your organization collecting feedback from the people you serve?

  • How is your organization using feedback from the people you serve?

  • With whom is the organization sharing feedback?

  • Which of the following feedback practices does your organization routinely carry out?

  • What challenges does the organization face when collecting feedback?

Financials

Medic Mobile Inc
lock

Unlock financial insights by subscribing to our monthly plan.

Subscribe

Unlock nonprofit financial insights that will help you make more informed decisions. Try our monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights?
Learn more about GuideStar Pro.

Operations

The people, governance practices, and partners that make the organization tick.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Medic Mobile Inc

Board of directors
as of 11/16/2021
SOURCE: Self-reported by organization
Board chair

Mr. Greg Ennis

Peninsula Ventures

Greg Ennis

Peninsula Ventures

Robin Bruce

David Weekley Family Foundation

Brittany Hume Charm

Zipline

Raffi Krikorian

Emerson Collective

Josh Nesbit

Medic Mobile

Isaac Holeman

Medic Mobile

Amy Norris

Clif Bar & Company

Naveen Rao

Rockefeller Foundation

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 03/04/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female

Race & ethnicity

No data

Gender identity

No data

 

No data

Sexual orientation

No data

Disability

No data