Making A Difference For You, Inc.

Making A Difference One Person At A Time

aka MAD4YU   |   Sandston, VA   |  www.mad4yuinc.org

Mission

To inspire with courage spirit and hope. To strengthen the Greater Richmond community by providing computer literacy and study skills to under-served youth, adults and active senior citizens, resulting in: increased job readiness, reduced dropout rates, reduced homelessness and independence.

Notes from the nonprofit

Making A Difference For You, Inc. (MAD4YU) is a grass-roots, Virginia-based, 501 (c) (3) nonprofit organization providing life enrichment services to low-income and ‘fringe’ populations. The name reflects its very purpose: making a difference for you. That is – providing the tools for success – using computer literacy and study skills as the catalyst – to equip those who otherwise might not have access. The acronym MAD4YU signifies the passion and unwavering commitment towards accomplishing that objective: MAD, and motivated enough to provide life enrichment services and programs – For You, utilizing ‘MAD-ly’ committed and talented volunteers as agents of change. Since 2015, MAD4YU has provided FREE tutoring, life enhancement, and computer training to more than 800+ low-income individuals in Richmond and, surrounding counties and their families (youth K-12, adults, and active seniors) with collaborations, donations, contributions, and assistance of 950+ dedicated, talented volunteers

Ruling year info

2014

President

Ms. Gail Crawford

Program Director

Mr John Donelson

Main address

3109 Chartwood Dr.

Sandston, VA 23150 USA

Show more contact info

EIN

30-0048258

NTEE code info

Community, Neighborhood Development, Improvement (S20)

Youth Development Programs (O50)

Community, Neighborhood Development, Improvement (S20)

IRS filing requirement

This organization is required to file an IRS Form 990-N.

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Communication

Blog

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Personal Computer Training

Making a Difference for You offers free personalized computer training to seniors and general public. Each individual has the opportunity to learn what they want. Our lessons demonstrate the value of using personal computers (PCs) and develop computer familiarity and fluency.

Some of our instructions include teaching: how to start a computer, create a user-id and password, identify the function of computer hardware and software, install virus protection, and how to create, name and navigate through files and folders.

Population(s) Served
Adults
Families

Our Microsoft Windows and Office training program add onto our clientele’s fundamental understanding of computer systems. In teaching Microsoft Office, we enable our constituent’s abilities to use these widely used programs to further their pursuits for employment and enrichment.

Population(s) Served
Adults
Families

With our internet training program, we provide an understanding of basic internet terminology and principles, how to open and use browser applications, and various strategies for employing search engines.

Individuals can also learn how to create and maintain a basic html page, such as a blog or professional website.

Population(s) Served
Adults
Families

The MAD4YU money management and finance training program provides personalized consultation and guidance that helps low-income individuals develop financial goals and the means for attaining these goals.

This effort folds into many of our other programs; for example, many individuals learn to use Excel when creating their first personal budget. Along the way, our counselors provide suggestions to build self-control and self-belief while helping them set saving plans which benefit these low-income individuals.

Population(s) Served
Families
Adults

Thanks to an increase in volunteers and interested students, our program now provides free tutoring services to improve the students' skills in mathematics, reading, writing, science and social studies. Tutors assist students of all ages with completing and understanding their homework assignments. Our volunteers who come in regularly develop progress plans for the students whom they work with every week. Individuals will get the personalized and supportive attention needed to help them strengthen in areas of weakness.

Population(s) Served
Children and youth
Families

In our free resume preparation program, we demonstrate resume guidelines, providing individuals with several resume styles, as well as covering what topics and skill sets should be addressed and marketed.

Population(s) Served
Adults
Families

Making A Difference For You (MAD4YU) is a grass roots, Virginia-based, 501 (c) (3) organization providing life enrichment services to under-resourced and ‘fringe’ populations. The name reflects its purpose: making a difference for you. That is – providing tools for success - using computer literacy and study skills as the catalyst - to those who otherwise might not have access. The acronym MAD4YU signifies the passion and unwavering commitment towards accomplishing that objective: MAD and motivated enough to provide life enrichment services and programs For You, utilizing ‘MAD-ly’ committed, talented change agents.


MAD4YU’s service users include non-mainstream Richmond Virginians who are struggling with job readiness, faltering grades, and aging - with limited access to tools needed to live a fulfilling and productive life. These citizens come from diverse backgrounds: elderly, youth, homeless, Veterans, immigrants, single-parent family, economically disadvantaged, learners who process differently.
The clients are serviced by highly skilled volunteers - sharing MAD4YU’s mission and core values. The volunteers are skilled in: early-childhood and adult education, technology/IT, administration, Marketing/PR and HR.

Population(s) Served
Families
Adults

Where we work

Awards

Positively Richmond 2017

WRIC

Acts of Kindness 2017

WWBT

Hometown Heroes 2019

Allen & Allen

ConnectVA Spotlight 2019

ConnectVA

Giving Back: Spotlight on Generosity 2019

Boomer Magazine

Affiliations & memberships

ConnectRichmond 2015

The Community Foundations of Virginia 2015

HandsOn Greater Richmond 2015

Partnership for Families - Northside 2016

Partnership for Nonprofit Excellence 2015

Techsoup 2014

The National Christina Foundation 2014

ConnectVA 2015

211 Virginia 2016

Senior Connections 2017

Senior Navigator 2017

Bridge to Well Being 2017

Literacy Lab 2017

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Goal 1.
EDUCATION AND WEALTH BUILDING
MAD4YU management staff will receive annual training in strategic planning, project management, quality assurance/compliance, advocacy, human resource
management/best practices, budgeting, and fiscal management. Five staff will
receive national certification in community action (CCAP), and fifty will participate
in leadership activities in the community (non-profit boards, etc.).
MAD4YU programs work with customers to help them complete their GED, increase their knowledge of computer technology, or otherwise improve their educational status

Goal 2.
ADVOCACY
MAD4YU implements a new database to better track program performance and customer
success. Customer satisfaction levels increase annually. Community partnerships
promote the connection of customers to needed resources.
MAD4YU partners with community organizations, residents, and other stakeholders to pursue advocacy issues that improve the lives of low-income families and individuals.

Goal 3. COMMUNITY ORGANIZING
MAD4YU will facilitate issue forums and educational sessions concerning anti-poverty best practices with community participants. MAD4YU’s research committee produces and circulates positions papers. All MAD4YU staff receives regular updates on pertinent policy issues.
MAD4YU will provide opportunities for youth to increase their community involvement, develop their leadership skills, and participate in other positive youth skills development activities.
MAD4YU will facilitate community projects that increase the quality of life, commercial resources, and/or public safety resources in low-income neighborhoods.

Goal 4
MAD4YU CAPACITY BUILDING
Programs and services offering support to increase the capacity of MAD4YU and its partners to sustain programs, services, and initiatives.
MAD4YU increases fee-for-service revenue and reduces the proportion of its revenues that come from government grants.
Community Newsletter, Annual Report, and Impact Stories
• Branding, Marketing, and Outreach
• Community Action Academy / Technical Assistance
• Community Needs Assessments
• Delegate Agency Program
• Fund and Resource Development
• Partnerships / Coalition Building
• Professional Development

The top three challenges to getting out of poverty identified were:

EMPLOYMENT
With recent budget cuts, residents are finding themselves without jobs and unemployment benefits, fewer work hours, and fewer job training and placement opportunities.


EDUCATION
Past challenges have centered on the affordability of post-secondary education. Today, people are concerned that they are being “locked out” of school by decreasing entry slots and class offerings. Getting a degree takes much longer for many people, especially the poor, who rely on public higher education.


SOCIAL SERVICES
Budget cuts have reduced or eliminated many community services. People are frustrated with not having up-to-date community resource information. “Newly poor” residents do not know where to go to obtain information.

MAD4YU will address these challenges by strengthening and growing programs in the priority areas, expanding partnerships, and collaborating and implementing continuous best practices.


https://www.richmond.com/mad4yu-inc/image_d15cf6ee-94b1-11ea-81d4-ef2593238dff.html
Senator Mark Warner Letter
Senator Letter Cover


Congratulations to these 2019 Allen & Allen Hometown Heroes in
the Richmond area:
https://www.allenandallen.com/announcing-2019-hometown-heroes/

The founder and president of Making a Difference For You, Gail Crawford, provides life enrichment services to underprivileged families.

Boomer Magazine February-March 2019 Edition
https://www.mad4yuinc.org/wp-content/uploads/2019/07/BoomerMagazine-1.jpg

https://www.richmond.com/mad4yu-inc/image_d15cf6ee-94b1-11ea-81d4-ef2593238dff.html
Senator Mark Warner Letter
Senator Letter Cover


Congratulations to these 2019 Allen & Allen Hometown Heroes in
the Richmond area:
https://www.allenandallen.com/announcing-2019-hometown-heroes/

The founder and president of Making a Difference For You, Gail Crawford, provides life enrichment services to underprivileged families.

Boomer Magazine February-March 2019 Edition
https://www.mad4yuinc.org/wp-content/uploads/2019/07/BoomerMagazine-1.jpg

Connect VA Spotlight -November 2018
https://www.connectva.org/connectva-spotlight-gail-crawford-making-a-difference-for-you-mad4yu/

Henrico Citizen - October 2018
Difference-maker: Henrico nonprofit living up to its name
https://www.henricocitizen.com/articles/difference-maker-henrico-nonprofit-living-up-to-its-name/


https://www.richmond.com/mad4yu-inc/image_d15cf6ee-94b1-11ea-81d4-ef2593238dff.html
Senator Mark Warner Letter
Senator Letter Cover


Congratulations to these 2019 Allen & Allen Hometown Heroes in
the Richmond area:
https://www.allenandallen.com/announcing-2019-hometown-heroes/

The founder and president of Making a Difference For You, Gail Crawford, provides life enrichment services to underprivileged families.

Boomer Magazine February-March 2019 Edition

Connect VA Spotlight
https://www.connectva.org/connectva-spotlight-gail-crawford-making-a-difference-for-you-mad4yu/


Henrico Citizen:

Gail Crawford, founder of Making a Difference for You.
Source: Difference-maker: Henrico nonprofit living up to its name

MAD4YU as Featured in WRIC’s “Positively Richmond” Segment:
MAD4YU) HENRICO COUNTY, Va. (WRIC) — If you stop by the Making a Difference for You (MAD4YU) office on East Parham Road, you will see a connection between volunteers and students of all ages who need a little help getting past a plateau.” We are here because we truly want to make an impact on the community,” says Gail Crawford, the President and Founder of MAD4YU.

NBC12 Acts of Kindness
http://www.nbc12.com/Clip/13704008/students-of-all-ages-helped-by-honoree#.WbiX14DDshc.email






How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    To strengthen the Greater Richmond area, surrounding counties, and their communities by providing computer literacy and study skills to low-income families, adults, and active senior citizens, resulting in: increased job readiness, reduced dropout rates, reduced homelessness, and increased independence.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Paper surveys,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Making a Difference for You recognizes the importance of offering educational and technological services that are both free and also readily available to our community. Our programs provide opportunities for community members to use computers with internet access to search for jobs and become more aware of potential employers in the area who are currently hiring. Our facility also offers free tutoring to our community members. These programs include training for mathematics, reading, writing, science, and foreign language, and these programs are available for children as well as adults.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board,

  • How has asking for feedback from the people you serve changed your relationship?

    We started at Mad4Yu because my son was having a tough time with his transition from homeschool to public school. As an 8th grader, he had a rocky year, but he saw the team at Mad4Yu as being on his side, people he could count on when he was struggling academically. He got in the habit of making notes throughout the week of topics he wanted to ask his tutors about, and of writing out his notes from tutoring sessions when he was stuck on a problem at school. Without Mad4Yu, I’m almost certain my son would not have been confident or prepared enough to be advancing to his first year of high school next year. We can’t thank Mad4Yu enough!” – Stephanie Somers, Mother of Richmond Public School 8th grade student

  • Which of the following feedback practices does your organization routinely carry out?

    We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

Making A Difference For You, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Making A Difference For You, Inc.

Board of directors
as of 8/20/2021
SOURCE: Self-reported by organization
Board co-chair

Ms. Gail Crawford

Making a Difference for You Inc

Term: 2013 - 2020


Board co-chair

Mr. Malik Walker

Making A Difference For You Inc.

Term: 2013 -

Malik Walker

Ethan Evans

Fatimah Evans

Lorna Longs

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Not applicable
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 08/10/2021

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Female
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

The organization's co-leader identifies as:

Race & ethnicity
Black/African American/African
Gender identity
Male
Sexual orientation
Heterosexual or Straight
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

No data

Equity strategies

Last updated: 03/24/2021

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.