GlobalGiving

We make it easy for anyone to support community-led change, anywhere in the world.

aka GlobalGiving Foundation   |   Washington, DC   |  https://www.globalgiving.org

Mission

GlobalGiving's mission is to transform aid and philanthropy to accelerate community-led change.

Ruling year info

2003

CEO

Ms. Donna Callejon

Main address

1 Thomas Circle Suite 800

Washington, DC 20005 USA

Show more contact info

EIN

30-0108263

NTEE code info

Fund Raising and/or Fund Distribution (Q12)

International Economic Development (Q32)

Philanthropy / Charity / Voluntarism Promotion (General) (T50)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Blog

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

The world’s biggest problems aren’t being solved fast enough because the people with the best solutions are being shut out. In the prevailing top-down system of aid and philanthropy, funders and donors hold the power, which often means that nonprofits aren’t accountable to the communities closest to challenges they seek to solve. The people closest to a challenge have promising solutions to addressing it, but they need no-strings-attached and flexible funding to put their ideas into action. Around the world, local, community-led nonprofits are chronically underfunded and receive less than 2% of all humanitarian aid. GlobalGiving is on a mission to transform the way aid and philanthropy work, putting communities in the driver’s seat of change.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

GlobalGiving

GlobalGiving makes it easy to give to local projects anywhere in the world, while providing nonprofits with the tools, training, and support they need to thrive. Our mission is to transform aid and philanthropy to accelerate community-led change.

Population(s) Served
Adults
Children and youth
Ethnic and racial groups
Economically disadvantaged people
Immigrants and migrants

Where we work

Accreditations

Charity Navigator 2021

Better Business Bureau Wise Giving Alliance 2021

Awards

Technology Award 2008

NPower

Rising Star in Social Capital Award 2008

Fast Company

Excellence in Marketing & Communications 2019

The Conference Board

Top Workplace 2021

Washington Post

Affiliations & memberships

Council on Foundations - Member 2005

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Estimated number of funding dollars secured for the sector

This metric is no longer tracked.
Totals By Year
Related Program

GlobalGiving

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total dollars raised through GlobalGiving

Number of overall donors

This metric is no longer tracked.
Totals By Year
Related Program

GlobalGiving

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Number of unique donors to GlobalGiving projects

Number of organizational partners

This metric is no longer tracked.
Totals By Year
Related Program

GlobalGiving

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Total number of vetted nonprofit organizations that were part of the GlobalGiving community and received financial support

Net promoter score

This metric is no longer tracked.
Totals By Year
Related Program

GlobalGiving

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Net promotor score from our nonprofit partners

Nonprofit Partner Renewal Rate

This metric is no longer tracked.
Totals By Year
Related Program

GlobalGiving

Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Context Notes

Percentage of nonprofit partners on the GlobalGiving platform that were eligible to renew their vetting and did so on time. It is an indicator that GlobalGiving is a valued partner.

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Our mission is to transform aid and philanthropy to accelerate community-led change. Community-led organizations leverage local knowledge, relationships, and assets. They are oriented toward community timelines and goals instead of externally imposed schedules and performance indicators. They understand community needs, culture, and means of enacting change.

That is why we focus our platform, services, and products on enabling community-led changemakers around the world to succeed. We aim to create a world where anyone who has an idea about how to improve their community can access resources, networks, tools, and information they need to fund and optimize their work.

At GlobalGiving, we recognize that change starts within, and to transform the world, we first must become more community-led ourselves.

To drive dramatically more funding to nonprofits and community leaders around, while also protecting their accountability to the communities they serve, we will continue to be a trusted partner for key players in the philanthropic space, including donors, nonprofit leaders, and corporate decision makers. We will invest in and improve essential capabilities for remaining a trusted partner, including program design, vetting, grantmaking, and disbursement at a global scale. We will also invest in core systems that enable giving to be safe, fun, and easy across borders.

We have three levers that help us reach our long-term goals: systems, staff, and partners. We have developed custom systems to facilitate safe, fast, and easy exchange of money, information, and ideas around the world. Our small but top-notch team has a wide variety of expertise, from managing large corporate giving programs to improving our website, to supporting small nonprofits. Finally, we rely on a strong network of partners to help us evolve and be community-led ourselves. This network of partners includes thousands of nonprofit leaders in 175+ countries around the world.

Since our founding in 2022, GlobalGiving has raised more than $678M for more than 31,892 charitable projects in 175+ countries. Our comprehensive response to the COVID-19 pandemic, starting in 2019 and continuing to the present day, is a strong testament of the need for a reliable, go-to destination for people who want to connect and join forces to improve lives in our darkest and most difficult moments. We hit new heights of resource mobilization and allocation in 2020, raising a record-breaking $100M for urgent causes in a single year. In 2021, we continued to see record-setting fundraising success, raising $95M while also covering 100% of our operating expenses. The loyalty of our key customers continues to increase, with rising NPS scores for three consecutive years among donors and nonprofits.

Following the completion of an extensive research process into what it means to be community-led in 2020, we published the results and then committed to looking inward to become more community-led ourselves. One example of our progress in being more community-led ourselves is our co-creation of a new onboarding process for nonprofit partners with nonprofits partners, which we undertook in 2021 with a group of social change leaders from around the world and plan to introduce in 2022. Our new process aims to prioritize the inclusion of nonprofits from historically marginalized, excluded, or underrepresented groups.

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • Who are the people you serve with your mission?

    We serve local changemakers around the world who want to improve their communities from within. In the philanthropic sector, they are often underserved and overlooked, with historically less than 2% of all humanitarian aid being allocated to their projects.

  • How is your organization collecting feedback from the people you serve?

    Electronic surveys (by email, tablet, etc.), Focus groups or interviews (by phone or in person), Community meetings/Town halls, Constituent (client or resident, etc.) advisory committees, Suggestion box/email,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    Following the completion of an extensive research process into what it means to be community-led in 2020, GlobalGiving published the results and then committed to looking inward to become more community-led ourselves. One example of our progress in being more community-led ourselves is sharing power through co-creation. In 2022, we engaged in a co-creation process with our nonprofit partners to create a new onboarding/welcome experience. Our goals were to prioritize the inclusion of more nonprofits from historically marginalized, excluded, or underrepresented groups. We recognized our existing onboarding process, through a program called the Accelerator, was failing to reach these groups.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    Asking for feedback from the people we serve continually evolves our relationship with them and shifts power. One example is our global COVID-19 grantmaking approach. Through a short four-question survey, all of our grantees could immediately inform us of any urgent changes needed to their active COVID-19 grants. For example, Urban Harvest, based in Texas and serving communities impacted by Hurricane Harvey, said it needed to use its grant funds to rapidly adapt its community farmers market program in northeast Houston to the realities of the pandemic. With this type of partner feedback in hand, we swiftly amended more than 50 of our active grants to allow for maximum flexibility. Flexible grantmaking is a hallmark of our approach.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    We don't have any major challenges to collecting feedback,

Financials

GlobalGiving
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

GlobalGiving

Board of directors
as of 05/11/2022
SOURCE: Self-reported by organization
Board chair

Brian Walsh

LiquidNet Head of Impact

Dennis Whittle

Co-founder of GlobalGiving

A.J. Wasserstein

Private Investor, Oak Drive Capital

Brian Walsh

Executive Director, Liquidnet For Good

Shawn D'Aguiar

Partner, Goodwin Procter

Twesigye Kaguri

Founder, Nyaka AIDS Orphans Project

Robert Sims

Partner at Latham & Watkins, LLP

Mari Kuraishi

Co-Founder of GlobalGiving

Tina Exarhos

Chief Content Officer, NowThis

Khanyi Dhlomo-Chijioke

Executive Director, ODI

Laura Callahan

Founding Partner, Upstart Co-Lab

Dr. Anthony House

Director of Public Policy Strategy, Google

Ben Tarbell

Technology Partner, AiiM Partners

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/11/2022

Who works and leads organizations that serve our diverse communities? GuideStar partnered on this section with CHANGE Philanthropy and Equity in the Center.

Leadership

The organization's leader identifies as:

Race & ethnicity
White/Caucasian/European
Gender identity
Female, Not transgender (cisgender)
Sexual orientation
Gay, Lesbian, Bisexual, or other sexual orientations in the LGBTQIA+ community
Disability status
Person without a disability

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 05/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We disaggregate data to adjust programming goals to keep pace with changing needs of the communities we support.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.