WATERAID AMERICA INC
Ending the water, sanitation and hygiene crisis together – for everyone, everywhere.
Programs and results
What we aim to solve
Water is a necessity for everyone and yet it remains a luxury to many people around the world. Every person needs a sustainable supply of clean water: for drinking, washing, cooking and cleaning. It is a basic human right and there are still 750 million people that do not have clean water. To date, governments, institutions and service providers around the world haven’t done enough to ensure clean water reaches the poorest and most marginalized people leaving millions of people underserved. In many countries, taps, wells and pipes delivering clean water simply do not exist and even where they do, water supply services are often not affordable or accessible, or aren’t designed to last.
Our programs
What are the organization's current programs, how do they measure success, and who do the programs serve?
WaterAid Colombia
Across the Americas, the needs of indigenous peoples have often been ignored, leaving millions of people underserved. On average, Latin America’s indigenous peoples have twice the poverty rates than the rest of the population, according to the World Bank.
WaterAid Colombia works in the department of La Guajira, home to the Wayúu people. "Our Wayúu communities have always suffered because of the lack of
clean water," says Luzmiriam Cambar Girnu, 32. For years, Luzmiriam and her family had to haul water from a jagüey, a man-made pond, several times a day in the blazing heat.
In Colombia, WaterAid is working with indigenous communities to provide the tools and resources they need to manage their own services. And the impact is dramatic.
Clean water, decent toilets and good hygiene for everyone, everywhere.
WaterAid is an international not-for-profit, determined to make clean water, decent toilets and good
hygiene normal for everyone, everywhere within a generation.
Since we started in 1981, we’ve remained resolutely focused on tackling these three essentials that transform people’s lives. Without all three, people can’t live dignified, healthy lives. With all three, they can unlock their potential, break free from poverty, and change their lives for good. Children grow up healthy and strong, women and men get to earn a living, whole communities start to thrive. It sounds
normal and it should be.
By inspiring people and sparking chain reactions we help deliver lasting change in what’s normal. By working closely with partners internationally and on the ground in some of the toughest places in the world, we help achieve widespread change. Millions of people have already taken control of their lives and built better futures.
COVID-19 response (global)
Our teams around the world are working urgently to stop the spread of coronavirus, through clean water and good hygiene habits, building on our four decades of experience promoting handwashing and other hygiene activities.
Where we work
External reviews

Photos
Videos
Our results
How does this organization measure their results? It's a hard question but an important one.
Evaluation documents
Download evaluation reportsNumber of students and teachers reached with clean water at schools
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people, Children and youth
Related Program
Clean water, decent toilets and good hygiene for everyone, everywhere.
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
DIRECT REACH TO SCHOOLS: We count users of the services we provide directly in different ways, according to where we reach them.
Number of people reached with access to clean water at heathcare centers
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Clean water, decent toilets and good hygiene for everyone, everywhere.
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
DIRECT REACH AT HEALTHCARE FACILITIES: We count users of the services we provide directly in different ways, according to where we reach them.
Number of people in households reached with access to clean water
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Clean water, decent toilets and good hygiene for everyone, everywhere.
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
Globally, between April 1, 2017 and March 31, 2018, we reached 321,000 people within households with access to clean water.
Number of people with decent toilets at home
This metric is no longer tracked.Totals By Year
Population(s) Served
Economically disadvantaged people
Related Program
Clean water, decent toilets and good hygiene for everyone, everywhere.
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
DIRECT REACH: We count users of the services we provide directly in different ways, according to where we reach them.
Number of students and staff reached with decent toilets at school
This metric is no longer tracked.Totals By Year
Related Program
Clean water, decent toilets and good hygiene for everyone, everywhere.
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
DIRECT REACH: We count users of the services we provide directly in different ways, according to where we reach them.
Number of people reached with handwashing and hygiene at home
This metric is no longer tracked.Totals By Year
Related Program
Clean water, decent toilets and good hygiene for everyone, everywhere.
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
DIRECT REACH: We count users of the services we provide directly in different ways, according to where we reach them.
Number of students & staff reached with handwashing and hygiene at school
This metric is no longer tracked.Totals By Year
Related Program
Clean water, decent toilets and good hygiene for everyone, everywhere.
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
DIRECT REACH: We count users of the services we provide directly in different ways, according to where we reach them.
Number of people reached with handwashing and hygiene at healthcare clinics and hospitals
This metric is no longer tracked.Totals By Year
Related Program
Clean water, decent toilets and good hygiene for everyone, everywhere.
Type of Metric
Output - describing our activities and reach
Direction of Success
Increasing
Context Notes
DIRECT REACH: We count users of the services we provide directly in different ways, according to where we reach them.
Our Sustainable Development Goals
Learn more about Sustainable Development Goals.
Goals & Strategy
Reports and documents
Download strategic planLearn about the organization's key goals, strategies, capabilities, and progress.
Charting impact
Four powerful questions that require reflection about what really matters - results.
What is the organization aiming to accomplish?
We're determined to make that happen within a generation – and we believe the best way to do it is by working with others.
That's why we're part of an active global network. Advisors, debate shapers, policy makers, engineers, campaigners and fundraisers - all of us here at WaterAid are working towards a common goal: getting water, toilets and hygiene to the millions of people still living without these basic human rights.
What are the organization's key strategies for making this happen?
Our strategy is designed to build on our leadership role as we work collaboratively and in partnership with others to drive transformational change towards everyone, everywhere having clean water, decent toilets and good hygiene by 2030.
Our four aims are based on our assessment of how we can best influence change. These aims are interconnected and complementary, and will be prioritized and resourced according to the context of the country and locality in which we are working.
1. Equality: We will tackle and challenge the inequalities that prevent the poorest and most marginalized people from realizing their right to safe water, sanitation and hygiene.
2. Sustainable Services: We will support governments and service providers to strengthen the systems and capabilities required to deliver sustainable water, sanitation and hygiene services.
3. Integration: We will work with others to develop plans and activities that accelerate change by integrating water, sanitation and hygiene into sustainable development.
4. Hygiene: We will positively influence hygiene behavior to maximize the benefits of access to safe water and sanitation.
Read more about our Strategy at https://www.wateraid.org/us/our-global-strategy
What are the organization's capabilities for doing this?
WaterAid has more than 30 years' experience of bringing water, sanitation and hygiene education to where it is needed most by investing in local partners and providing financial support, training and technical advice, so they can deliver the project and ensure long-term sustainability.
To deliver our four aims and change normal for everyone, everywhere, this strategy requires us to focus on five key areas:
1. Influencing
2. Sustainability
3. Capacity development
4. Partnerships
5. Disaster resilience
What have they accomplished so far and what's next?
Since 1981 we've reached 28.1 million people with clean water and 28.8 million people with decent toilets.
Together, we work with communities to set up practical and sustainable water projects that meet their needs. Hardware, such as taps and rainwater harvesting tanks are always backed up by training on maintenance and management, making sure that the health benefits of clean water are maximized. To ensure sustainability we use technologies that are low-cost, appropriate to the local area, and can be easily maintained by the communities who use them.
We also work with local partners to ensure capacity and skills are developed at a local level. Local partners include: Local non-government organizations (NGOs); Local and national government departments; and
Private utility companies.
We invest in local partner organizations to enable them to deliver lasting changes for their communities. We typically provide financial support, training and technical advice, as well as help with planning, budgeting and organizational development. As partners grow stronger, they become less reliant on WaterAid's technical and financial support and can seek funds from other sources. Recently we have experimented with blockchain technology and cryptocurrency, for example. When this happens, we often start working with newer or less well-established partners, with the cycle of training and development starting again.
To learn more about the role of the cryptocurrency community in our work, visit: https://www.wateraid.org/us/donate-cryptocurrency-bitcoin
How we listen
Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.
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How is your organization using feedback from the people you serve?
To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals
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Which of the following feedback practices does your organization routinely carry out?
We aim to collect feedback from as many people we serve as possible, We act on the feedback we receive
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What challenges does the organization face when collecting feedback?
It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time
Financials
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Operations
The people, governance practices, and partners that make the organization tick.
Connect with nonprofit leaders
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- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
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Connect with nonprofit leaders
SubscribeBuild relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.
- Analyze a variety of pre-calculated financial metrics
- Access beautifully interactive analysis and comparison tools
- Compare nonprofit financials to similar organizations
Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.
WATERAID AMERICA INC
Board of directorsas of 01/24/2023
Marc Robert
Water Asset Management
Term: 2014 - 2023
Desmond FitzGerald
Hope for Poor Children
Term: 2011 - 2023
Desmond FitzGerald
Hope for Children Foundation
Marc Robert
Water Asset Management
Sarah Timpson
No Affiliation
Sarah Ryerson
James Hunt
Tocqueville Securities
Anand Parekh
Bipartisan Policy Center
Cate Luzio
Global Head of Multinational Corporate Banking for Global Commercial Banking (CMB) at HSBC
Marc Zimmer
Cisco Systems, Inc.,
Nam Hee Kim
Private investor
Andrew Towle
NGN Investment Partners
Charlotte E. Ammouri
Bridgestone Americas
Daniel Lisk
Haynes and Boone
Roya Malekian
Applied Materials
Kiki Del Valle
MasterCard
Christina Brenner
MasterCard
Kit Krugman
co: collective
Rashmi Gupta
JPMorgan
Paolo Belfiglio
Macquarie
Ore Sofekun
Private investor
Board leadership practices
GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.
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Board orientation and education
Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? No -
CEO oversight
Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes -
Ethics and transparency
Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes -
Board composition
Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes -
Board performance
Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes
Organizational demographics
Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.
Leadership
The organization's leader identifies as:
Race & ethnicity
Gender identity
Sexual orientation
No data
Disability
No data
Equity strategies
Last updated: 07/26/2022GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more
- We review compensation data across the organization (and by staff levels) to identify disparities by race.
- We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
- We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
- We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
- We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
- We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.