PLATINUM2024

Traverse Health Clinic & Coalition

Ensuring No One's Health Gets Left Behind

aka TRAVERSE HEALTH CLINIC   |   TRAVERSE CITY, MI   |  https://traversehealthclinic.org/

Mission

It is our mission to provide high quality, team-driven primary care, behavioral health, and support services that are accessible to EVERYONE in our community, ensuring that no one's health gets left behind.

Ruling year info

2004

CEO

Casey Kandow

Main address

1719 S GARFIELD AVE

TRAVERSE CITY, MI 49686 USA

Show more contact info

EIN

30-0224028

NTEE code info

Health Treatment Facilities (Primarily Outpatient) (E30)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

SOURCE: Self-reported by organization

Traverse Health Clinic provides high-quality health care to the region while serving those who might otherwise go without access to the care they need. We remain true to our roots as a strong primary care safety net and never turn anyone away because of inability to pay. We aim to make health care accessible to every person in our community -- particularly those who are often overlooked and under-served.

Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Primary Care & Behavioral Health Safety Net

Traverse Health Clinic provides primary care and behavioral health services that are accessible to everyone in our community. No one is ever turned away for an inability to pay.

Population(s) Served
Adults
Children and youth
Homeless people
Low-income people
Working poor

Where we work

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Number of patient visits

This metric is no longer tracked.
Totals By Year
Related Program

Primary Care & Behavioral Health Safety Net

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

This is the count of Qualifying Encounters with a Licensed Independent Practitioner as defined by Uniform Data Systems reporting. Variation chiefly due to fluctuations in staffing post-COVID.

Number of practicing Community Health Workers as a result of the organization's efforts

This metric is no longer tracked.
Totals By Year
Related Program

Primary Care & Behavioral Health Safety Net

Type of Metric

Input - describing resources we use

Direction of Success

Holding steady

Total number of counseling sessions performed

This metric is no longer tracked.
Totals By Year
Related Program

Primary Care & Behavioral Health Safety Net

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Our Sustainable Development Goals

SOURCE: Self-reported by organization

Learn more about Sustainable Development Goals.

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Focus on quality and financial fitness
Positive patient experience: Be the healthcare provider of choice
Positive staff experience: Be the employer of choice
Be recognizable and visible in the community

Developing strategic community partnerships
Increasing community presence and visibility
Expanding access to care
Optimizing technology
Focusing on customer service
Celebrating and promoting diversity
Improving workflow efficiencies
Expanding funding opportunities
Increasing donor engagement

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We shared information about our current feedback practices.

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We act on the feedback we receive

  • What challenges does the organization face when collecting feedback?

    It is difficult to identify actionable feedback

Financials

Traverse Health Clinic & Coalition
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Operations

The people, governance practices, and partners that make the organization tick.

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lock

Connect with nonprofit leaders

Subscribe

Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Traverse Health Clinic & Coalition

Board of directors
as of 02/02/2024
SOURCE: Self-reported by organization
Board co-chair

Heather Dykstra


Board co-chair

Dr. Raymond Bohrer

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes