One Health Organization

Partnering with generous financial contributors and volunteers, One Health Organization (OHO) strives to solve the problem in Northeast Ohio initially by increasing access to affordable veterinary care for adults 55+ and people with disabilities living with dogs or cats.

Current programs and associated goals include:
Pet Healthcare Program - Provide Vouchers to Pay for Veterinary Care. Goal: Provide financial assistance to cover the cost of veterinary care for 1,000 qualified households in Northeast Ohio by 6/30/2020 (150 households are budgeted). Adults 55+ and people living with disabilities qualify if they provide documentation that proves they live at or below 200% of the federal poverty rate. Once approved, they are called One Health Family Members ("Members"). With enough funding, they receive Vouchers worth up to $250 to use as payment at participating veterinary clinics. When there are no funds available, pet parents are encouraged to apply for the waiting list.

Pet Owner Services - Inform Pet Parents About Resources. Goal: Inform pet parents who contact us about resources to help them live healthfully with or near pets. These resources include veterinary clinics, especially those willing to accept Vouchers as payment, and other Northeast Ohio pet service providers. A comprehensive directory of all known veterinary clinics in Northeast Ohio that’s searchable by zip code is available on the web site; clinics accepting Vouchers are denoted by the One Health Organization icon. Additionally, the “We Can Help” section of the One Health Organization website, https://onehealth.org/we-can-help/pet-parents/, includes a list of organizations that provide pet care assistance to pet parents. This includes low-cost spay/neuter services, pet-sitters, groomers, pet transportation providers, and more.

Partnership Development - Build Partnerships for a Bold Plan. Goal: Partner with pet care providers to ensure that pet parents, especially One Health Family Members, can access the services needed to keep their pets healthy at home. The long-term goal is for One Health Organization to build a facility where pet parents can access affordable, comprehensive veterinary care and other services to keep pets and people healthy at home. Activities include visiting existing facilities that provide affordable services for pet parents in their community and learn about best practices.

Fundraising - To meet the mission in the fiscal year ending 6/30/2020, One Health Organization has a minimum fundraising goal of $290,000 using effective strategies to reach those whose philanthropic interests match our programmatic initiatives.

Pet Healthcare Program-Provide Vouchers
When Voucher funds are available:
1. Contact One Health Family Members on the waiting list to ask them to claim their Vouchers; 2. Contact past Members to renew their Membership; 3. Inform Veterinary Partners (those accepting Vouchers as payment) and other partners (e.g. animal shelters, social workers, etc.) that Voucher funds are available; 4. Accept applications from pet owners actively seeking Vouchers and qualify them to become Members; 5. Provide Vouchers worth up to $250 to as many Members as funds are raised; 6. Remit payment to Veterinary Partners once proof of services is provided along with Vouchers used.

When Voucher funds are not available:
1. Inform people seeking Vouchers of the waiting list; 2. Accept applications and proof of eligibility requirements to become a One Health Family Member; 3. Maintain a tally of Members on the waiting list; 4. Report the waiting list tally to the Director of Philanthropy & Mission Engagement.

Pet Owner Services - Inform Pet Parents About Resources
1. Maintain a current list of known veterinary clinics in Northeast Ohio on a dedicated web site page, highlighting emergency care clinics and promoting those that accept Vouchers as payment https://onehealth.org/participating-veterinary-clinics/; 2. Maintain a current list of other known Northeast Ohio organizations that can help keep pets and people healthy at home on a dedicated web site page http://onehealth.org/we-can-help/pet-parents/; 3. When there are insufficient funds to cover veterinary care expenses, refer people to other resources that may be available; 4. Revise the brochure “Affording Veterinary Care” and distribute online or as hard copies, as needed.

Partnership Development - Build Partnerships for a Bold Plan
1. Partner with veterinary care providers in Northeast Ohio to ask them to: accept Vouchers as payment; reduce costs for Members; and provide volunteer hours to OHO to benefit Members; 2. Connect with natural partners serving Northeast Ohio residents with pets that can increase access to veterinary and other pet care, especially for Members. Identify and understand the services provided by those organizations, such as: veterinary clinics; pet shelters, rescues, foster care agencies; and other organizations serving low-income pet owners; 3. The President and CEO attends Veterinary Continuing Education events to maintain veterinary license and keep connected with colleagues; 4. Explore developing the affordable veterinary facility concept; 5. Explore conducting a “One Health Summit” to convene key stakeholders interested in developing a facility to serve low-income pet owners, especially older adults and those with disabilities.

Fundraising
1. Raise the funds needed to meet/exceed the FY 2020 revenue budget; 2. Implement the Benevon Model, which involves holding two informational gatherings per month to create more awareness about OHO and build the network of advocates and supporters.

Pet Healthcare Program - Provide Vouchers to Pay for Veterinary Care
1. The database contains contact information for past Voucher recipients and new applicants
2. There are processes in place to: qualify households as eligible to receive Vouchers; provide Vouchers to qualified households; and remit payment to Veterinary Partners once proof of services with used Vouchers are provided.
3. The database can generate reports to track the number of households requesting Vouchers

Pet Owner Services - Inform Pet Parents About Resources
1. Staff can easily access the web site pages “Resources for Pet Parents" and “Veterinary Clinics in Northeast Ohio" to update them
2. Unpublished blog posts have been uploaded to the website and can be scheduled in advance
3. New blog posts can be written by staff and volunteers and uploaded, as above
4. The database can send blog posts via e-newsletters in email blasts
5. Social media is currently used
6. Staff and volunteers have provided information about programs at public events in the past

Partnership Development - Build Partnerships for a Bold Plan
1. A dedicated web site page includes all known veterinary clinics in Northeast Ohio; their contact information is in the database
2. Northeast Ohio organizations that can help keep pets and people healthy at home can be found on the dedicated website page
3. Those who contact the office are told about available resources

Fundraising
1. Staff and Board Members have a wide range of expertise, connections in the community, and can engage new volunteers
2. A centralized database is used to track fundraising efforts
3. There are numerous compelling stories of impact

Pet Healthcare Program - Provide Vouchers to Pay for Veterinary Care
When Voucher funds are available:
• One Health Family Members on the waiting list are contacted and asked to claim their Vouchers
• Past Members are contacted and asked to renew their membership
• Veterinary and other partner organizations are informed when Voucher funding is available

When Voucher funds are not available:
• Those inquiring about Vouchers are provided with applications to qualify them to become Members to expedite assistance once additional funding is available

Statistics update (7/1-12/18/2019):
• 41 new Members received Vouchers
• 7 new Members are on the waiting list
• 58 new prospective Members have pending applications
• 1 ineligible applicant
• Due to the timing of grant funding, 160 Members (92 renewing and 68 new) received Vouchers in June 2019. Because these Members were unable to use all of their Vouchers by 6/30/2019, the deadline to do so was extended to 6/30/2020.
• 21 Veterinary Partners have provided services

Pet Owner Services - Inform Pet Parents About Resources
• A review is planned to ensure that the veterinary clinics and organizations listed on the website are current and the links are valid.
• A total of 158 phone calls have been received from people seeking Vouchers and information from OHO: 107 calls about Vouchers; 50 inquiries about various low-cost pet-related services (spay/neuter, pet transportation, veterinary care); 1 public library requested promotional information about OHO.
• Two blogs were posted featuring Voucher recipients’ stories tying to fundraising appeals.

Partnership Development - Build Partnerships for a Bold Plan
• 33 Veterinary Partners are in the database, 25 of which are listed on the website
• Three site visits have been held at Neighborhood Pets, Angels for Animals and Community Vet
• The President & CEO attended two Continuing Education events
• Explore embarking on a strategic planning process to assess the best direction for the organization.
• Continue participating in a multi-organization focus group, spearheaded by PetFix Northeast Ohio, which is exploring strategies to make comprehensive veterinary care affordable and accessible to people of all income levels.

Fundraising
• A fundraising plan was developed, which includes detailed plans for grant submissions, direct mail/email appeals, and other individual requests throughout Fiscal Year 2020.
• The Sustainable Funding Team began meeting in June 2019 to prepare for and guide the implementation of the Benevon Model, which began in Autumn 2019. The intention is to increase the number of volunteers serving on this committee to 8-10. Additionally, more Ambassadors are needed to host the bimonthly gatherings, the goal being to enlist the one new Ambassador per event.