PLATINUM2023

Bridging Hope, Inc.

Community Services- FOR the People BY the People- Find Hope Here

aka Organization of Hope, Inc.   |   Temple Hills, MD   |  https://www.OrganizationOfHope.org

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Mission

Bridging Hope DBA Organization of Hope (OOH) is a 501(c)(3) was founded in 2009 by Dr. Patrecia Williams with a mission to instill hope and make a difference in the lives of children, adults, elders, veterans, families, and animals as they navigate through life's interruptions and disruptions by providing a sustainable continuum of care services including emotional, educational, and behavioral support.

Notes from the nonprofit

OOH/Bridging Hope which is a 501(c)(3) was founded in 2009 to enrich lives and improve communities. OOH's mission is to instill hope and make a difference in the lives of children, adults, elders, veterans, families, and animals as they navigate through life's interruptions and disruptions by providing a sustainable continuum of care services including emotional, educational, and behavioral support. Check this Hope on Wheels Video out: https://www.dropbox.com/s/mieo5oiw0vsb6az/Organization%20Of%20Hope%20Mobile%20Hygiene%20DONOR%20Web%204K.mp4?dl=0 Greater Goods and Organization of Hope's "Home for the Holidays" Video https://www.dropbox.com/s/6txqer7oljdkkro/Good%20Packs%20Organization%20of%20Hope%20Video%20Locations%20at%20End.mp4?dl=0 Our OOH Video: https://www.dropbox.com/s/fvmia16loa8l3aq/ooh-final2.mp4?dl=0 OOH Capability Statement https://www.dropbox.com/s/24qf22fgi7wvar2/OOH%20Capability%20Statement.pdf?dl=0

Ruling year info

2016

Founder/Executive Director

Dr. Patrecia Williams

Main address

PO Box 1466

Temple Hills, MD 20757 USA

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EIN

30-0590424

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

Sign in or create an account to view Form(s) 990 for 2022, 2021 and 2020.
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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hope on Wheels

Hope on Wheels provides mobile treatment services with the following goals and objectives.

 To provide showers, toilets, and laundry services in a mobile environment to deliver hygiene and rekindle dignity for our homeless citizens.

 Effectively embracing radical hospitality by providing an experience to our guests that revitalizes and re-humanizes.

 OOH provides on-site Mobile Support Team with community volunteers who can provide medical, substance, alcohol, mental health, housing counseling and other services to those in need.

 To offer Peer Support Specialists who can emphasize with the needs of the community we serve.

 Keeping our communities safe by providing a Harm Reduction Program which includes Syringe and Naloxone distribution.

Population(s) Served
Ethnic and racial groups
Social and economic status
Health

Meal distribution both mobile and fixed site food pantry.

Our Hope on Wheels Mobile Pantry Program directly serves clients in areas of high need in an effort to supplement other hunger-relief agencies in that area. A truckload of food is distributed to clients in pre-packed boxes or through a farmers market-style distribution where clients choose to take what they need.

Population(s) Served
Social and economic status

Bridging Hope has teamed up with Greater Good Charity's GOODS Program to become the Washington, DC Affiliate partner, sharing resources with animal and human services agencies. Thanks to this partnership, we are able to bring more low-cost animal and human food to the area, allowing rescues and pantries to stretch their dollars further and impact even more pets and people. Food and supplies are donated by the truckload from gracious donors, shipped to our partner warehouse and later distributed to qualified GOODS Program Recipients for a minimal handling fee.

To participate, organizations must meet the following qualifications:

Organization must be located approximately 300 miles from us.

Be a 501(c) 3 organization in good standing or a municipal/county shelter.

Provide a website including the organization’s mission (Facebook is not sufficient).

Have a profile on Guidestar https://www.guidestar.org

If shelter; rescue or sanctuary: List adoptable pets online and spay/neu

Population(s) Served

Where we work

Affiliations & memberships

The Consent Decree 2020

National Coalition of Homeless - Board 2020

BRIDGES Committee 2020

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Related Program

Hope on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Hope on Wheels (HOW) Mobile Hygiene and Resource Program.

Number of clients referred to other services as part of their support strategy

This metric is no longer tracked.
Totals By Year
Related Program

Hope on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Pounds of clothing donated

This metric is no longer tracked.
Totals By Year
Related Program

Hope on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Holding steady

Context Notes

OOH Thrift Store OOH Hope on Wheels Events Donations to Other Organizations

Number of hygiene kits distributed

This metric is no longer tracked.
Totals By Year
Related Program

Hope on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Hygiene and Harm Reduction Kits Distribution

Average length of stay (in months)

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of meals delivered

This metric is no longer tracked.
Totals By Year
Related Program

Food Pantry

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Food Program Partnership with Shabach (PG) for Monthly Food Drive Through Distribution Youth Weekend Meals

Number of clients participating in support groups

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Youth Coalition Peer Support Groups (& Warm Lines) Recovery Groups Family ReIntegration Groups Grief Groups Animal-Assisted Therapy Groups Coalition Meetings

Number of adult learners enrolled

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Goals & Strategy

SOURCE: Self-reported by organization

Learn about the organization's key goals, strategies, capabilities, and progress.

Charting impact

Four powerful questions that require reflection about what really matters - results.

Bridging Hope, Inc. dba Organization of Hope, Inc (OOH) is a nonprofit organization founded in 2009 with a mission to instill hope and make a difference in the lives of children, adults, elders, veterans, families, and animals.

OOH aims to support individuals as they navigate life's interruptions and disruptions by providing a sustainable continuum of care services, including emotional, educational, and behavioral support.

The problems and needs they address are wide-ranging and include:

Hygiene and Resource Accessibility: Through OOH mobile hygiene and resource program, Hope on Wheels, they provide showers, laundry, and mobile treatment services, including mental and substance, housing, harm reduction, and COVID-19 peer support services.

Substance Abuse and Mental Health: OOH offers outpatient and intensive outpatient programs, a certified peer support specialist training organization, and a psychiatric rehabilitation program for adults. They also provide a certified overdose response and syringe service.

Housing: OOH provides emergency, single & double room occupancy, and home ownership options, as well as a certified assisted living facility.

Harm Reduction: They are a certified harm reduction provider, offering overdose response and syringe program services. They also provide fentanyl testing strips and naloxone training and distribution.

Veteran Support: OOH offers coordinated health care at Veterans Affairs Medical Centers, disability claim support, family reintegration, and Pets2Vet Assistance.

Youth Wellness & Prevention Coalition: They engage young people in their community through various prevention programs and initiatives, fostering a sense of belonging and empowerment.

Training Academy: OOH offers a comprehensive Training Academy with a Peer Support Specialist program and Business and Corporate Training. The Peer Support Specialist program trains individuals to use their lived experience to support others in their recovery journey.

Entrepreneurship and Business Support: OOH offers a business incubator/business consultant support program, corporate training, executive coaching, grant and proposal writing, and youth entrepreneurship programs.

Workforce Development: They provide job development with employers, job searches and assisted job placements, guidance in resume preparation, and GED-prep and interview skills training.

Animal Services: They provide foster care, animal grieving counseling, and a veteran-only boarding program (Pets2Vets).

Adolescent and Young Adult Support: They offer scholarships, a youth crash pad/after-school program, youth basketball/dance clinic, independent living & college preparation training, public school, and individual mentorship program, and GED and high school diploma assistance prep.

OOH's vision is to be recognized in development and community support programs and services. They aim to help people (and animals) navigate life's interruptions and disruptions.

Based on the information provided, the strategies that Bridging Hope dba Organization of Hope (OOH) employs to address the identified needs and problems include:

Service Provision: OOH offers various services, from hygiene and resource accessibility to mental health and substance abuse treatment, housing, veteran support, entrepreneurship, and business support, workforce development, animal services, and youth support. These services are designed to meet the diverse needs of the communities they serve.

Mobile Services: Through their Hope on Wheels program, OOH provides mobile hygiene, laundry, and treatment services, making these resources more accessible to those who may not be able to reach fixed service locations.

Peer Support: OOH believes in the power of lived experience. Their Peer Support Specialist program trains individuals who have experienced similar challenges to support others in their recovery journey.

Harm Reduction Approach: OOH adopts a harm reduction approach in their substance abuse treatment programs, providing overdose response training, syringe services, and naloxone distribution.

Partnerships with Veterans Affairs Medical Centers: To better support veterans, OOH coordinates healthcare services with Veterans Affairs Medical Centers and provides assistance with disability claims.

Business and Corporate Training: OOH offers training programs to businesses and corporate entities, helping them to build capacity and foster growth and sustainability.

Youth Engagement: Through their youth programs, OOH engages young people in the community, fostering a sense of belonging and empowerment.

Animal Services: Recognizing the importance of pets in people's lives, OOH provides a range of animal services, including foster care and grieving counseling.

Training Academy: OOH's Training Academy provides comprehensive training programs, including Peer Support Specialist training and Business and Corporate Training, to equip individuals with the skills they need to support others and succeed in business.

Food Pantry: Meal distribution, both mobile and fixed-site food pantries. They serve clients in areas of high need to supplement other hunger-relief agencies. Food is distributed to clients in pre-packed boxes or through a farmers' market-style distribution​​.

GOODS Program: In partnership with Greater Good Charity's GOODS Program, they bring more low-cost animal and human food to the area. Food and supplies are donated by the truckload from donors, shipped to their partner warehouse, and later distributed to qualified GOODS Program Recipients for a minimal handling fee.

These strategies collectively work towards OOH's goal of helping people (and animals) navigate life's interruptions and disruptions and their vision of being a recognized, nationwide organization in development and community support programs and services.

Here are the capabilities of Bridging Hope dba Organization of Hope (OOH) that enable them to provide the above services:

Experienced and Skilled Staff: OOH has a team of experienced professionals, including counselors, trainers, and support staff, who have the necessary skills and expertise to deliver a wide range of services.

Mobile Infrastructure: OOH's Hope on Wheels program demonstrates its capability to provide mobile services, reaching individuals who may not have access to fixed service locations.

Training Programs: OOH's Training Academy showcases its ability to develop and deliver comprehensive training programs, including Peer Support Specialist training and Business and Corporate Training.

Partnerships and Collaborations: OOH's partnerships with Veterans Affairs Medical Centers and other organizations enhance their capability to provide coordinated and comprehensive services.

Harm Reduction Expertise: OOH's certified harm reduction services, including overdose response training, syringe services, and naloxone distribution, highlight their expertise in this area.

Youth Engagement Programs: OOH's youth programs demonstrate their capability to engage young people in the community and provide them with the support they need.

Animal Services: OOH's range of animal services, including foster care and grieving counseling, show their capability to support people and their pets.

Business and Corporate Support: OOH's business incubator and corporate training programs demonstrate their capability to support businesses and corporate entities, fostering growth and sustainability.

community Outreach: Engage with local communities to understand their specific needs and tailor the food distribution accordingly. Conduct surveys and focus groups to gather feedback and continuously adapt the services.

Collaborations: Partner with local businesses, restaurants, and grocery stores to collect surplus food, reducing waste while increasing the availability of nutritious items for distribution.

Volunteer Engagement: Recruit and train volunteers from the community to assist with food distribution, building a sense of ownership and engagement within the community.

Educational Programs: Organize workshops and cooking classes that teach clients how to make nutritious meals with the food they receive, promoting long-term health and self-sufficiency.

Technology Integration: Implement online platforms or mobile apps to streamline food distribution processes, schedule pickups, and communicate with clients efficiently.

Donor Recognition: Publicly recognize and appreciate donors, volunteers, and partners to foster a strong sense of community and encourage ongoing support.

Efficient Supply Chain: Optimize the logistics and supply chain processes

These capabilities enable OOH to effectively address the diverse needs of their communities and work towards helping people (and animals) navigate life's interruptions and disruptions.

For over a decade, OOH has contributed to community well-being through services like adult care, foster/group home services, and other evidence-based programs. Some of our significant accomplishments include:

Operating a Day and Night Drop-In Facility four times a week from 2015-2020, providing a safe environment for people to access essential services.

Becoming a certified Overdose Response and Harm Reduction Provider in 2016 and a certified Syringe Service Program in 2019.
We implemented Maryland's first four Harm Reduction Vending Machines in June 2023, serving over 15K people and distributing over $250K in supplies.

Launching the East Coast's first mobile hygiene and resource program, Hope on Wheels (HOW), in 2017. HOW has since provided hygiene and resource services to 27K individuals.

Providing accredited Behavior Health and Peer Support Services to 178K people and operating as a certified Housing Provider since 2017, serving 15K single individuals and families in recovery.

Distributing meals through our mobile and fixed-site food pantry, serving over 6.5K elderly individuals, and donating 205K meals and 68K pounds of food to homeless or at-risk populations.

Partnering with Greater Good Charity's GOODS Program to serve over 73K dogs and cats, bringing low-cost animal and human food to the area.

Donating over 158K pieces of clothing through our HOPE Thrift Store.

**Information Based on 2021/2022 Data Points

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.
  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To identify where we are less inclusive or equitable across demographic groups, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We share the feedback we received with the people we serve, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection, Staff find it hard to prioritize feedback collection and review due to lack of time

Financials

Bridging Hope, Inc.
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Bridging Hope, Inc.

Board of directors
as of 07/26/2023
SOURCE: Self-reported by organization
Board co-chair

Joseph Albright

Bridging Hope


Board co-chair

Terry Kinney

Bridging Hope

Dee Gaister

Joshua Harris

Angela Odem

Angela Gross

Crystal Knight

Nate Fields

Curtis Eddy III

Steven Poirier Esq.

Garry Hepburn

Ronald McDonald

Dorian Brown

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 7/26/2023

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female

Race & ethnicity

Gender identity

Transgender Identity

Sexual orientation

Disability

Equity strategies

Last updated: 05/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.