PLATINUM2022

Bridging Hope Inc

Community Services- FOR the People BY the People- Find Hope Here

aka Organization of Hope   |   Temple Hills, MD   |  http://www.OrganizationOfHope.org

Mission

Bridging Hope DBA Organization of Hope (OOH) is a 501(c)(3) was founded in 2009 by Dr. Patrecia Williams with a mission to instill hope and make a difference in the lives of children, adults, elders, veterans, families, and animals as they navigate through life's interruptions and disruptions by providing a sustainable continuum of care services including emotional, educational, and behavioral support.

Notes from the nonprofit

OOH/Bridging Hope which is a 501(c)(3) was founded in 2009 to enrich lives and improve communities. OOH's mission is to instill hope and make a difference in the lives of children, adults, elders, veterans, families, and animals as they navigate through life's interruptions and disruptions by providing a sustainable continuum of care services including emotional, educational, and behavioral support. Check this Hope on Wheels Video out: https://www.dropbox.com/s/mieo5oiw0vsb6az/Organization%20Of%20Hope%20Mobile%20Hygiene%20DONOR%20Web%204K.mp4?dl=0 Greater Goods and Organization of Hope's "Home for the Holidays" Video https://www.dropbox.com/s/6txqer7oljdkkro/Good%20Packs%20Organization%20of%20Hope%20Video%20Locations%20at%20End.mp4?dl=0 Our OOH Video: https://www.dropbox.com/s/fvmia16loa8l3aq/ooh-final2.mp4?dl=0 OOH Capability Statement https://www.dropbox.com/s/24qf22fgi7wvar2/OOH%20Capability%20Statement.pdf?dl=0

Ruling year info

2016

Founder/Executive Director

Dr. Patrecia Williams

Main address

PO Box 1466

Temple Hills, MD 20757 USA

Show more contact info

EIN

30-0590424

NTEE code info

Human Service Organizations (P20)

IRS filing requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Communication

Programs and results

What we aim to solve

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Our programs

SOURCE: Self-reported by organization

What are the organization's current programs, how do they measure success, and who do the programs serve?

Hope on Wheels

Hope on Wheels provides mobile treatment services with the following goals and objectives.

 To provide showers, toilets, and laundry services in a mobile environment to deliver hygiene and rekindle dignity for our homeless citizens.

 Effectively embracing radical hospitality by providing an experience to our guests that revitalizes and re-humanizes.

 OOH provides on-site Mobile Support Team with community volunteers who can provide medical, substance, alcohol, mental health, housing counseling and other services to those in need.

 To offer Peer Support Specialists who can emphasize with the needs of the community we serve.

 Keeping our communities safe by providing a Harm Reduction Program which includes Syringe and Naloxone distribution.

Population(s) Served
Ethnic and racial groups
Social and economic status
Health

Meal distribution both mobile and fixed site food pantry.

Our Hope on Wheels Mobile Pantry Program directly serves clients in areas of high need in an effort to supplement other hunger-relief agencies in that area. A truckload of food is distributed to clients in pre-packed boxes or through a farmers market-style distribution where clients choose to take what they need.

Population(s) Served
Social and economic status

Bridging Hope has teamed up with Greater Good Charity's GOODS Program to become the Washington, DC Affiliate partner, sharing resources with animal and human services agencies. Thanks to this partnership, we are able to bring more low-cost animal and human food to the area, allowing rescues and pantries to stretch their dollars further and impact even more pets and people. Food and supplies are donated by the truckload from gracious donors, shipped to our partner warehouse and later distributed to qualified GOODS Program Recipients for a minimal handling fee.

To participate, organizations must meet the following qualifications:

Organization must be located approximately 300 miles from us.

Be a 501(c) 3 organization in good standing or a municipal/county shelter.

Provide a website including the organization’s mission (Facebook is not sufficient).

Have a profile on Guidestar https://www.guidestar.org

If shelter; rescue or sanctuary: List adoptable pets online and spay/neu

Population(s) Served

Where we work

Affiliations & memberships

The Consent Decree 2020

National Coalition of Homeless - Board 2020

BRIDGES Committee 2020

Videos

Our results

SOURCE: Self-reported by organization

How does this organization measure their results? It's a hard question but an important one.

Average number of service recipients per month

This metric is no longer tracked.
Totals By Year
Related Program

Hope on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Hope on Wheels (HOW) Mobile Hygiene and Resource Program.

Number of clients referred to other services as part of their support strategy

This metric is no longer tracked.
Totals By Year
Related Program

Hope on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Pounds of clothing donated

This metric is no longer tracked.
Totals By Year
Related Program

Hope on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

OOH Thrift Store OOH Hope on Wheels Events Donations to Other Organizations

Number of hygiene kits distributed

This metric is no longer tracked.
Totals By Year
Related Program

Hope on Wheels

Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Context Notes

Hygiene and Harm Reduction Kits Distribution

Average length of stay (in months)

This metric is no longer tracked.
Totals By Year
Type of Metric

Outcome - describing the effects on people or issues

Direction of Success

Increasing

Number of meals delivered

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Increasing

Number of clients participating in support groups

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

Number of adult learners enrolled

This metric is no longer tracked.
Totals By Year
Type of Metric

Output - describing our activities and reach

Direction of Success

Decreasing

How we listen

SOURCE: Self-reported by organization

Seeking feedback from people served makes programs more responsive and effective. Here’s how this organization is listening.

done We demonstrated a willingness to learn more by reviewing resources about feedback practice.
done We shared information about our current feedback practices.

  • Who are the people you serve with your mission?

    Veterans, HIV, LGBTQ, Legal-Involved, and Domestic Violence Supportive Services, Peer Specialist, Entrepreneurs, Foster, Assisted Living, and Home Care recipients, and other strategic organizations.

  • How is your organization collecting feedback from the people you serve?

    SMS text surveys, Electronic surveys (by email, tablet, etc.), Paper surveys, Focus groups or interviews (by phone or in person), Case management notes, Community meetings/Town halls,

  • How is your organization using feedback from the people you serve?

    To identify and remedy poor client service experiences, To identify bright spots and enhance positive service experiences, To make fundamental changes to our programs and/or operations, To inform the development of new programs/projects, To strengthen relationships with the people we serve, To understand people's needs and how we can help them achieve their goals,

  • What significant change resulted from feedback?

    COVID 19. We had to convert our business practices virtually for individuals who were not comfortable doing face-to-face interactions. Many of our modifications, sometimes trial and error, were codified by the feedback of others. We used our community of practice as beta testers who helped us improve our "virtual" operation while dealing with the epidemic at the same time.

  • With whom is the organization sharing feedback?

    The people we serve, Our staff, Our board, Our funders, Our community partners,

  • How has asking for feedback from the people you serve changed your relationship?

    The people we serve feel a more inclusive atmosphere and empowered by knowing their feedback is important to the success of our programs.

  • Which of the following feedback practices does your organization routinely carry out?

    We collect feedback from the people we serve at least annually, We take steps to get feedback from marginalized or under-represented people, We aim to collect feedback from as many people we serve as possible, We take steps to ensure people feel comfortable being honest with us, We look for patterns in feedback based on demographics (e.g., race, age, gender, etc.), We look for patterns in feedback based on people’s interactions with us (e.g., site, frequency of service, etc.), We engage the people who provide feedback in looking for ways we can improve in response, We act on the feedback we receive, We tell the people who gave us feedback how we acted on their feedback, We ask the people who gave us feedback how well they think we responded,

  • What challenges does the organization face when collecting feedback?

    It is difficult to get the people we serve to respond to requests for feedback, The people we serve tell us they find data collection burdensome, It is difficult to find the ongoing funding to support feedback collection,

Financials

Bridging Hope Inc
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Operations

The people, governance practices, and partners that make the organization tick.

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Connect with nonprofit leaders

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Connect with nonprofit leaders

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Build relationships with key people who manage and lead nonprofit organizations with GuideStar Pro. Try a low commitment monthly plan today.

  • Analyze a variety of pre-calculated financial metrics
  • Access beautifully interactive analysis and comparison tools
  • Compare nonprofit financials to similar organizations

Want to see how you can enhance your nonprofit research and unlock more insights? Learn More about GuideStar Pro.

Bridging Hope Inc

Board of directors
as of 09/07/2022
SOURCE: Self-reported by organization
Board co-chair

Joseph Albright

Bridging Hope


Board co-chair

Terry Kinney

Bridging Hope

Dee Gaister

Joshua Harris

Angela Odem

Angela Gross

Crystal Knight

Nate Fields

Curtis Eddy III

Steven Poirier Esq.

Garry Hepburn

Ronald McDonald

Dorian Brown

Board leadership practices

SOURCE: Self-reported by organization

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section.

  • Board orientation and education
    Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations? Yes
  • CEO oversight
    Has the board conducted a formal, written assessment of the chief executive within the past year ? Yes
  • Ethics and transparency
    Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year? Yes
  • Board composition
    Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership? Yes
  • Board performance
    Has the board conducted a formal, written self-assessment of its performance within the past three years? Yes

Organizational demographics

SOURCE: Self-reported; last updated 5/11/2022
info Candid has made improvements to the race and ethnicity options.

Who works and leads organizations that serve our diverse communities? Candid partnered with CHANGE Philanthropy on this demographic section.

Leadership

The organization's leader identifies as:

Race & ethnicity
Multi-Racial/Multi-Ethnic (2+ races/ethnicities)
Gender identity
Female

Race & ethnicity

Gender identity

 

Sexual orientation

Disability

Equity strategies

Last updated: 05/11/2022

GuideStar partnered with Equity in the Center - an organization that works to shift mindsets, practices, and systems to increase racial equity - to create this section. Learn more

Data
  • We review compensation data across the organization (and by staff levels) to identify disparities by race.
  • We ask team members to identify racial disparities in their programs and / or portfolios.
  • We analyze disaggregated data and root causes of race disparities that impact the organization's programs, portfolios, and the populations served.
  • We employ non-traditional ways of gathering feedback on programs and trainings, which may include interviews, roundtables, and external reviews with/by community stakeholders.
  • We disaggregate data by demographics, including race, in every policy and program measured.
  • We have long-term strategic plans and measurable goals for creating a culture such that one’s race identity has no influence on how they fare within the organization.
Policies and processes
  • We have a promotion process that anticipates and mitigates implicit and explicit biases about people of color serving in leadership positions.
  • We seek individuals from various race backgrounds for board and executive director/CEO positions within our organization.
  • We have community representation at the board level, either on the board itself or through a community advisory board.
  • We help senior leadership understand how to be inclusive leaders with learning approaches that emphasize reflection, iteration, and adaptability.
  • We measure and then disaggregate job satisfaction and retention data by race, function, level, and/or team.
  • We engage everyone, from the board to staff levels of the organization, in race equity work and ensure that individuals understand their roles in creating culture such that one’s race identity has no influence on how they fare within the organization.