Mental Health, Crisis Intervention

Concord Counseling Services

Instilling Hope. Serving with Heart

aka Concord Counseling Services

Westerville, OH

Mission

To provide the best behavioral health services by instilling HOPE, improving LIVES, and serving with HEART.

Ruling Year

1974

Principal Officer

Ms. Connie Emerson

Main Address

700 Brooksedge Blvd.

Westerville, OH 43081 USA

Keywords

counseling, families, mental illness, youth, seniors, psychiatry, community support

EIN

31-0821940

 Number

8220798362

Cause Area (NTEE Code)

Community Mental Health Center (F32)

Counseling Support Groups (F60)

IRS Filing Requirement

This organization is required to file an IRS Form 990 or 990-EZ.

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Social Media

Programs + Results

What we aim to solve New!

Concord is addressing the mental health and substance use disorder treatment needs of central Ohio. At any given time 25% of the population needs behavioral health treatment and Concord Counseling Services helps meet that need with all ages and for those with many different treatment needs. Annually we provide behavioral health services to over 4,000 central Ohioans.

Our programs

What are the organization's current programs, how do they measure success, and who do the programs serve?

SOURCE: Self-reported by organization

Substance Abuse

Mental Health Services

Senior Support Services

At School Prevention Program

Respite

Community Support Services

Where we workNew!

Charting Impact

Five powerful questions that require reflection about what really matters - results.

SOURCE: Self-reported by organization

What is the organization aiming to accomplish?

What are the organization's key strategies for making this happen?

What are the organization's capabilities for doing this?

How will they know if they are making progress?

What have and haven't they accomplished so far?

Concord would like to be able to provide exceptional behavioral health services to everyone who asks for help. We would like to have an abundance of psychiatrists, counselors and others to provide the needed treatment services when they are requested.

Recently Concord undertook at $1.8 million building renovation and addition; adding over 5,000 square feet to enable us to hire more staff so that we can provide more services. This will result in Concord being able to serve an additional 1,100 of those of our neighbors and community members requesting services.

Concord Counseling Services has provided services to Central Ohio since 1972. Currently we specialize in mental health and substance abuse outpatient treatment services to all ages. In 2017 we provided these services to over 4,000 clients. The renovation and addition to our building will allow us to serve another 1,100 clients and we anticipate in 2019 serving well over 5,000 clients.

We are able to keep track of the number of clients we serve through our electronic medical record and billing system. This will allow us to know how many we have served to be compared to the pre-renovation and building addition numbers.

During the past 18 months we have completed the building renovation and addition along with the capital campaign necessary to fund this construction. This resulted in over 3,000 sq. ft. being refurbished with new carpeting and office re-configurations and we added over 5,000 new sq. ft. to the building resulting in 21 new offices and a large meeting room and a much larger waiting/reception area for our clients. Additionally we were able to add a new roof for the entire building and increased our parking lot by 35 parking spaces, which greatly helped with what used to be a lack of adequate parking for our clients and staff. Now that we have the needed space for new staff, the plan for the future is to continue hiring staff to allow us to provide more services to more clients.

External Reviews

Awards & Accreditations

Commission on Accreditation of Rehabilitation Facilities (CARF) - Behavioral Health - 3 Year Accreditation

Commission on Accreditation of Rehabilitation Facilities - Behavioral Health - 3 Year Accreditation

Commission on Accreditation of Rehabilitation Facilities - Behavioral Health - 3 Year Accreditation

Affiliations & Memberships

National Alliance for the Mentally Ill (NAMI)

Mental Health America - Affiliate

United Way Member Agency

Photos

Financials

Concord Counseling Services

Fiscal year: Jul 01 - Jun 30

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FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2016
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Operations

The people, governance practices, and partners that make the organization tick.

Need more info?

FREE: Gain immediate access to the following:

  • Address, phone, website and contact information
  • Forms 990 for 2017, 2016 and 2016
A Pro report is also available for this organization for $125.
Click here to see what's included.

Board Leadership Practices

GuideStar worked with BoardSource, the national leader in nonprofit board leadership and governance, to create this section, which enables organizations and donors to transparently share information about essential board leadership practices.

SOURCE: Self-reported by organization

BOARD ORIENTATION & EDUCATION

Does the board conduct a formal orientation for new board members and require all board members to sign a written agreement regarding their roles, responsibilities, and expectations?

Yes

CEO OVERSIGHT

Has the board conducted a formal, written assessment of the chief executive within the past year?

Yes

ETHICS & TRANSPARENCY

Have the board and senior staff reviewed the conflict-of-interest policy and completed and signed disclosure statements in the past year?

Yes

BOARD COMPOSITION

Does the board ensure an inclusive board member recruitment process that results in diversity of thought and leadership?

Yes

BOARD PERFORMANCE

Has the board conducted a formal, written self-assessment of its performance within the past three years?

Yes